4/10 Fair
Aug 25, 2024
Never again....
Enjoyed our time on Koh Phangan, but unfortunately, we will not be choosing this resort again in the future.
STRIKE 1: We complained the our internet service wasn't working in our room. They said they would get a technician to work on it. It finally worked the night before we were scheduled to leave.
STRIKE 2: We dropped laundry off at 6:30am and staff doesn’t show until 9am. We left a note to kindly have our laundry serviced. After returning at 6pm, we find out nothing has been done with out laundry.
STRIKE 3: We asked for assistance getting us to the ferry for our departure. Driver shows up in the resort van and insists on 500 baht payment after dropping us off... what a joke...
Never again....
Michael
Michael, 3-night trip
Verified Hotels.com guest review