In the heart of Frankfurt, Hotel Am Zoo offers a vibrant retreat with a cozy bar and charming terrace. Unwind with in-room WiFi, plan your day over buffet breakfast or enjoy the helpful staff's expert knowledge.
At Hotel Am Zoo, you'll be just a 5-minute drive from Römerberg and MyZeil. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Also, Frankfurt Christmas Market and Alte Oper are just a 5-minute drive away. The helpful staff and location get great marks from fellow travelers. The property is just a short walk from public transportation: Zoo U-Bahn and Zoo Tram Stop are steps away.
Languages
English, German, Russian
At a glance
Hotel size
70 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 16
Check-out time is 11:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 14 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Onsite parking limited
Height restrictions apply for onsite parking
Onsite parking includes off-street options
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Bar/lounge
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Free newspapers in lobby
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Terrace
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Heating
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Highchair
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 12 per person
Children & extra beds
Rollaway beds are available for EUR 25.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per day
Parking
Self parking costs EUR 14 per night with in/out privileges
Parking height restrictions apply
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Also known as
Hotel Am Zoo Frankfurt
Hotel Am Zoo
Am Zoo Frankfurt
Am Zoo
Hotel Am Zoo Hotel
Hotel Am Zoo Frankfurt
Hotel Am Zoo Hotel Frankfurt
Frequently asked questions
Does Hotel Am Zoo offer free cancellation for a full refund?
Yes, Hotel Am Zoo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Am Zoo?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hotel Am Zoo?
Yes. Self parking costs EUR 14 per night. Parking spots may be limited.
What are the check-in and check-out times at Hotel Am Zoo?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM.
Is there an onsite casino at Hotel Am Zoo?
No, this hotel doesn't have a casino, but Casino Bad Homburg (18-min drive) is nearby.
What's the area around Hotel Am Zoo like?
Hotel Am Zoo is in Ostend, a short 1-minute walk from Zoo U-Bahn and 14 minutes' walk from MyZeil. Travelers say that the hotel is in a great location.
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Hotel Am Zoo Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
Dec 16, 2024
Basic accommodations, small rooms. U-Bahn and tram right outside in the plaza, very convenient. Many restaurants and cafes within a couple of blocks. Rewe up the street for groceries.
Richard
Richard, 5-night trip
6/10 Good
Nov 15, 2024
It was good
Erskine Garry
Erskine Garry, 1-night trip
8/10 Very good
Jul 3, 2024
The hotel is a little tired, but it is clean and staff are helpful.
Matthew
Matthew, 1-night trip
10/10 Exceptional
May 29, 2024
The location of the hotel is very convenient, only 15min walking from the city center. The room was super clean and the staff very friendly.
Maud
Maud, 2-night trip
8/10 Very good
Jul 10, 2024
Nice people, minimalist accomodations. Easy to find (near Zoo)
Paul
Paul, 3-night trip
8/10 Very good
Mar 20, 2024
Schönes Hotel, nettes Personal
Daniela
Daniela, 1-night trip
10/10 Exceptional
Apr 16, 2024
Great little hotel, perfect for a family wishing to visit the zoo and Frankfurt in general, Pizza Hut near by, one stop from the city centre on the U Bahn
Stephen
Stephen, 3-night trip
6/10 Good
Nov 21, 2024
Room was to small and overpriced during my stay because of the conference in Frankfurt
Pinhas
Pinhas, 1-night trip
6/10 Good
Nov 28, 2024
Bed to hard, pillow like straw, no window closures, shower only handheld in too small area, ok for 1-2 nites but I canceled my next trip for 10 nites
stephanie
stephanie, 3-night trip
8/10 Very good
Sep 17, 2024
Great staff. Ideal location to access the messefrankfurt by train.
Very 80’s vibe but clean. Price rather stiff for the facilities but automechanika….
Verified traveler
5-night trip
6/10 Good
Sep 25, 2024
Staff is great, but it’s an unexpensive hotel. You get what you pay for.
Verified traveler
11-night trip
10/10 Exceptional
Jan 30, 2024
Good size room perfect for a single traveler, room was clean and in good condition. Tram line passes right by that goes to the city center, very convenient.
Joseph
10/10 Exceptional
Jun 25, 2023
Excellent location! Quite, comfortable and clean. Would definitely stay here again!
Kerrianne
Kerrianne, 1-night trip
6/10 Good
Jul 6, 2022
Great area, old but acceptable hotel but no ac. Great breakfast and front desk was very helpful.
William
William, 2-night trip
10/10 Exceptional
Jul 20, 2023
Great value for the price!
Nice hotel at an great location! Friendly dude at the reception and the parking felt safe and easy to reach. Great value for money!
Axel
Axel, 2-night trip
10/10 Exceptional
Jan 2, 2024
Great hotel
Highly recommend this hotel. For the price, comfort, and cleanliness, you can NOT go wrong!! It is in a great location with restaurants nearby. The main shopping area for Frankfurt is only a short 10-minute walk. The zoo is across the street.
Rene
Rene, 2-night trip
8/10 Very good
Oct 1, 2024
The hotel was very conveniently located as far as walking the city.
Desk staff was very accommodating, as our check in was 3 pm but our flight arrived at 7:45 am, and they let us store our luggage until check-in. They even offered check in as early as 1 pm. Desk staff also offered recommendations of things to do in the period of time between arrival and check in.
The hotel is not fancy, but very comfortable, safe, and provided all amenities we needed.
The only negative is that I booked the hotel specifically because of having an on-site restaurant/bar, but the restaurant/bar was closed during our visit.
Sarah
Sarah, 1-night trip
10/10 Exceptional
Aug 22, 2023
Hotel am Zoo
Very good
Verified traveler
1-night trip
10/10 Exceptional
Apr 12, 2023
Alles Top
Very friendly, room was beautiful. Absolutely no complaints. Would definitely book again. We had a wonderful stay
Verified traveler
1-night trip
6/10 Good
Jul 6, 2022
Property is older but nice and clean. No ac but breakfast was great.
William
William, 2-night trip
10/10 Exceptional
Feb 17, 2024
All
Tetiana
Tetiana, 3-night trip
8/10 Very good
Aug 12, 2023
The hotel could do with some fresh furnishings and paints and such. But it’s clean, safe, perfectly located and (at leat for my stay) extremely cheap. Value for money a 10. Just don’t expect a luxury suite.
Jan
Jan, 1-night trip
4/10 Fair
May 14, 2024
Elevator not working, lumpy bed, hairs in shower.
Oleg
Oleg, 1-night trip
8/10 Very good
Jun 15, 2023
Tollen service !
Selena
Selena, 1-night trip
4/10 Fair
Apr 30, 2023
Room was located above street. People talking and milling around until 2:00 am. Shade was broken and there was a street light outside our room. Was centrally located Best ammenity