See all properties

Extended Stay America Suites Knoxville West Hills

2.5 star property
Hotel in Bearden

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Knoxville West Hills

Desk, iron/ironing board, free WiFi
Lobby
Free daily on-the-go breakfast
Property amenity
Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi

Reviews

7.2 out of 10

Good

Popular amenities

  • Non-smoking
  • Pet friendly
  • Free breakfast
  • Laundry facilities
  • Air conditioning
  • Free parking
Main amenities
  • Housekeeping (on request)
  • Coffee/tea in a common area
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
  • Picnic area
  • Barbecue grills
  • Limited hour front desk
Feel at home
  • Children stay free
  • Kitchen
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
The price is $79
includes taxes & fees
$67 per night
Dec 30 - Dec 31

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Cookware/dishes/utensils
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Sofa bed
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

WoodSpring Suites Knoxville - Cedar Bluff

Pet friendly
Free parking
Free WiFi
Air conditioning
8.6 out of 10, Excellent, (186)
The price is $98
includes taxes & fees
$84 per night
Dec 29 - Dec 30
WoodSpring Suites Knoxville - Cedar Bluff
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
1700 Winston Rd, Knoxville, TN, 37919

What's nearby

  • West Town Mall - 5 min walk
  • University of Tennessee - 9 min drive
  • Turkey Creek Shopping Center - 10 min drive
  • Neyland Stadium - 10 min drive
  • Thompson–Boling Arena - 10 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪King Gyros - ‬11 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Chick-fil-A - ‬8 min walk

About this property

Extended Stay America Suites Knoxville West Hills

At Extended Stay America Suites Knoxville West Hills, you'll be within a 15-minute drive of University of Tennessee and Neyland Stadium. Guests looking to stay active can check out the nearby hiking/biking trails, and free perks include WiFi, self parking, and on-the-go breakfast daily between 6 AM and 9:30 AM.

Languages

English

At a glance

Hotel size

  • 72 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staffed during limited hours
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 total)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6 AM–9:30 AM
  • Coffee/tea in a common area
  • Barbecue grills

Traveling with children

  • Children stay free (see details)

What to do

  • Hiking/biking trails nearby

Services

  • Front desk (limited hours)
  • Laundry facilities

Facilities

  • Built in 1990
  • Safe-deposit box at front desk
  • Picnic area

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils

More

  • Housekeeping (on request)

Fees & policies

Optional extras

  • Housekeeping is offered for an extra charge of USD 10 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Extended Stay America Hills Hotel Knoxville West
Extended Stay America Knoxville West Hills
Extended Stay America Knoxville West Hills Hotel
Extended Stay America Knoxville West Hills
Hotel Extended Stay America Knoxville - West Hills Knoxville
Knoxville Extended Stay America Knoxville - West Hills Hotel
Hotel Extended Stay America Knoxville - West Hills
Extended Stay America Knoxville - West Hills Knoxville
Extended Stay America Hills Hotel
Extended Stay America Hills
Extended Stay America Hills
Extended Stay America Knoxville West Hills
Extended Stay America Suites Knoxville West Hills Hotel
Extended Stay America Suites Knoxville West Hills Knoxville

Frequently asked questions

Does Extended Stay America Suites Knoxville West Hills offer free cancellation for a full refund?
Yes, Extended Stay America Suites Knoxville West Hills does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Extended Stay America Suites Knoxville West Hills?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 25.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Extended Stay America Suites Knoxville West Hills?
Yes, there's free self parking.
What are the check-in and check-out times at Extended Stay America Suites Knoxville West Hills?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Extended Stay America Suites Knoxville West Hills and nearby?
Have fun during the warmer months with activities nearby such as hiking. Extended Stay America Suites Knoxville West Hills also has a picnic area.
Does Extended Stay America Suites Knoxville West Hills have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around Extended Stay America Suites Knoxville West Hills like?
Extended Stay America Suites Knoxville West Hills is in Bearden, a short 5-minute walk from West Town Mall.

Reviews

7.2

Good

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Poor

Just don’t
1-night trip
Verified Hotels.com guest review

4/10 Fair

BEWARE OF AWFUL ODOR
I travel with my dog, so I was put in a “pet room.” No carpet, ok, understandable. But it was cold, zero color or decor. Again, one night, whatever. However, THE ODOR WAS HORRENDOUS. It smelled like stale smoke, which made me sick to my stomach and triggered a migraine. Even my dog refused to eat. On top of that, the mattress was so thin, springs dug into my back. Even if I managed to fall asleep despite the smell, I was woken up being stabbed by springs. I was directed to a back door and felt hidden away, as I was not even permitted to walk down the hall with my pet. Pet friendly? They shame you for having a pet.
Dana, 1-night trip
Verified Hotels.com guest review

6/10 Good

Jack, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Extend your stay-yes please!
The staff here is really kind and generous with their time. Couldn’t ask for a better place to call home for a short time. We were upgraded to a one bedroom apartment and it has been amazing having the space. Really a nice place with great people!
Jason, 1-night trip
Verified Hotels.com guest review

6/10 Good

I was surprised to find the cleaning crew in my room way almost an hour before check out time and some things went missing to which when I asked about them, I was told that they had not seen them
1-night trip
Verified Hotels.com guest review

8/10 Very Good

1-night business trip
Verified Hotels.com guest review

6/10 Good

Vaping is smoking---- Sorry, but it is
The excessive smell of weed in the lobby is too much. Vaping is smoking & when the smell over powers everything else it's an issue. The morning staff had their vapes laying all around the breakfast area in the lobby. It's just too much.
Katie, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Cody, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kentrelle, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

When we entered the lobby a woman was upstairs on a couch & I guess we interrupted her nap? She got up & muttered f***, loud enough for us to hear. The gentleman that actually checked us in was friendly however. As for the room … we paid almost $100 for a room that had not been cleaned. There was hair in the bathtub, crumbs on the TV stand & the floor was filthy. The rooms also have an odor however I attribute that to people cooking in their kitchenettes. We checked in around 8pm & after being on the road for 13 hours we tried to suck it up to just get a few hours of sleep & get back on the road, but we left a little after 1AM & NO sleep & briefly showering (reluctantly). Sleeping in our car at a rest stop was a better experience than we had at this establishment. I wouldn’t pay more than $40/night for this place.
Misty, 1-night romance trip
Verified Expedia guest review

2/10 Poor

I had high expectations for this non-smoking facility, but unfortunately, my stay was far from satisfactory. Upon entering the room, I was hit with a strong smell of cigarette smoke, which was very off-putting for a non-smoking space. The cleanliness was also a major issue. The bathroom clearly hadn’t been properly cleaned, with used soap and shampoo left from the previous guest, and the towels and rags had visible stains. The floors felt dirty and unkempt, and to top it off, I found leftover beer in the refrigerator. The environment outside wasn’t any better. There were people hanging around late into the night, drinking beer, which made me uncomfortable. The check-in process was equally disappointing. The representative wasn’t friendly, and to make matters worse, they charged my card a day before I arrived when they were supposed to charge me at check-in. Overall, this was a very unpleasant experience, and I wouldn’t recommend staying here.
Asia, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Stayed here w/ my daughter while touring UTK. Never have I stayed in a more disgusting place in my life. Linens and towels were old and stained. Floor was littered with hairballs, and there's no carpet in the rooms so you can hear your neighbors to the left, right and above. At night, it acted as some type of crackhouse. People yelling, playing music IN the hotel at all hours and outside acted as some sort of "crack house" with people hanging out in the parking lot all through the night. If you care about yourself and your family, I suggest finding another place to stay. Also, the staff at the front desk seem to never be around. @hotels.com - do yourself a favor and unlist this place as a place to stay.
2-night family trip
Verified Hotels.com guest review

4/10 Fair

Our entire room floor was sticky everywhere you walked, I saw staff taking out trash all piled up on the luggage cart. I would never recommend this dirt hole.
Timothy, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

I would not recommend unless you want to hear noises all night.
David, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Convenien
James, 1-night trip
Verified Expedia guest review

4/10 Fair

No bed bugs noticed
Terry, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Sheets were dingy and i questioned whether they had even been washed.
Carol, 1-night trip
Verified Expedia guest review

6/10 Good

Floor was sticky.
Matthew, 1-night trip
Verified Expedia guest review

4/10 Fair

Just average. Stayed 2 nights. Housekeeping never came to make bed, empty trash or check on towels. Hair from previous occupant was on the floor. One of the towels had stains on it. Bed was clean but very uncomfortable. “Breakfast” was coffee & granola bars. Not close to downtown Knox or UT, especially if during rush hour traffic. (20 min on highway). Would not recommend
Kerry A, 2-night trip
Verified Expedia guest review

2/10 Poor

This stay was very different from any others!
Upon checking in, I get to my room. The air wasn’t running, as expected. I try to turn it on. It does not work. I push all the buttons, nothing happens. So I call the front desk. Tell the assistant I cannot get the air to turn on. He tells me I’ll be right there. He gets there, works with it for about 10 minutes and finally gets it to come on. After explaining they do not have a maintenance man right now he just up and quit?! So that doesn’t explain why The complete front parking lot was blocked off upon arriving and almost all of the back except for one tiny area. I had to wait 10 minutes to park. Back to the room. I should have snapped some pics. I wasn’t going to be in that area more than 24 hrs. Cuz I was leaving the next morning, after checking out. Or I would have The bathroom door wouldn’t shut all the way. It looked cracked all the way down. Maybe someone got mad idk? The shower was a nightmare! I understand the water filling up/not draining with the tub part running, and not the shower. But this time, even with the shower on it wouldn’t drain it all it either needed Traino or a plumber to look at it. It didn’t even start draining until you turned the water all the way off it just filled up and filled up with the shower running it felt so nasty just standing there with the water filling up and you’re trying to shower, I was trying to get out as quick as I could! The bed hurt my back then the next morning they were hurrying me out. Checkouts always been at 12, not 11!
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was ok. Did not have elevator sonic had to walk up steps to second floor.
Christine L, 2-night trip
Verified Hotels.com guest review

6/10 Good

Akber, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Expedia guest review

6/10 Good

It was close to my family .
Walter, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Don’t stay here for the price.
Smelled awful. Likely people living there, loud arguing from guest's room next to us. Staff was accommodating to move our room which was quieter. Wouldn’t book there again. Worth about $20/night not what we paid.
Kristin, 1-night family trip
Verified Hotels.com guest review