Bojangles' Famous Chicken 'n Biscuits - 18 min walk
About this property
Tru By Hilton Norfolk Airport
Tru By Hilton Norfolk Airport puts you within a 15-minute drive of Naval Station Norfolk and Virginia Beach Town Center. Guests can visit the 24-hour fitness center for a workout, and free perks include WiFi, self parking, and continental breakfast daily between 6:00 AM and 10:00 AM. Also, this hotel is within a short drive of Old Dominion University. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
98 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 21
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–10:00 AM
Coffee/tea in a common area
Shared microwave
Water dispenser
What to do
Beach nearby
Ziplining nearby
Working away
Business center
Computer station
Services
24-hour front desk
Luggage storage
Facilities
1 building/tower
Built in 2020
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
Designer stores on site
Shopping mall on site
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
50-inch Smart TV
Premium digital channels
Netflix
Streaming services
Home comfort
Climate-controlled air conditioning and heating
Bathrobes
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Freshen up
Shower/tub combination
Free toiletries
Hair dryer
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Free local calls
Electrical adapters/chargers
More
Housekeeping (on request)
Connecting/adjoining rooms available
Mobile key entry
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Destination fee: USD 50.00 per accommodation, per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Also known as
Tru By Hilton Norfolk Norfolk
Tru By Hilton Norfolk Airport Hotel
Tru By Hilton Norfolk Airport Norfolk
Tru By Hilton Norfolk Airport Hotel Norfolk
Frequently asked questions
Does Tru By Hilton Norfolk Airport offer free cancellation for a full refund?
Yes, Tru By Hilton Norfolk Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tru By Hilton Norfolk Airport?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru By Hilton Norfolk Airport?
Yes, there's free self parking.
What are the check-in and check-out times at Tru By Hilton Norfolk Airport?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-in are available.
Is there an onsite casino at Tru By Hilton Norfolk Airport?
No, this hotel doesn't have a casino, but Rivers Casino Portsmouth (17-min drive) is nearby.
What is there to do at Tru By Hilton Norfolk Airport and nearby?
Have fun during the warmer months with activities nearby such as ziplining. Tru By Hilton Norfolk Airport also has a 24-hour fitness center.
What's the area around Tru By Hilton Norfolk Airport like?
Tru By Hilton Norfolk Airport is in Northwest, a short 5-minute drive from Norfolk Intl. Airport (ORF) and 5 minutes' walk from Norfolk Premium Outlets.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 2, 2024
Chris
Chris, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Hugh
Hugh, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 2, 2024
Aaliyah
Aaliyah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2024
Go to when in Hampton Roads
The Mobile check in is such a great feature. We were able to go straight to our room. The room was compact, but had everything we needed. It was clean and extremely comfortable. Located near lots of restaurants and shopping. The staff was amazing!
Sherry
Sherry, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 5, 2024
Jeanette
Jeanette, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 22, 2024
Patricia
Patricia, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Sep 7, 2024
Linda
Linda, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 7, 2024
Property is nice. Rooms are sleek and the staff were very nice. Only complaint is they have eliminated coffee in the rooms. I think they should rethink that decision. It requires a trip to the lobby first thing in the morning.
Crystal
Crystal, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
Ryan
Ryan, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Aug 12, 2024
Hotel was advertised as tub/shower combo but they have very few rooms with a tub which is essential for me for pain management. The rooms are way too basic for the cost: you have to squeeze bottles to get soap, shampoo out, go to lobby to use a microwave, and mattresses were soooo hard I barely slept. The bed spread had a weird texture and was very itchy. There were visibly loose at the base of the shower. They have tiny garbage cans with dividers for recycling, the money would be better spent elsewhere. If I could have, I would have definitely booked elsewhere and will avoid Tru brand at all costs.
Kelly
Kelly, 2-night family trip
Verified Expedia guest review
6/10 Good
Aug 5, 2024
The place is not being maintained for being a new hotel
David
David, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 29, 2024
A pet-friendly hotel made traveling with my dog so much easier, will stay here again.
Joseph
Joseph, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 25, 2024
Great hotel great staff
Ronald
Ronald, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 23, 2024
Blaine
Blaine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 17, 2024
Very clean. The breakfast was good too.
The nieghborhood and clientele were quiet.
Arlene
Arlene, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 16, 2024
Ballin
Loved the hotel, super friendly staff and nice rooms.
Joshua
Joshua, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jul 8, 2024
Deborah
Deborah, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jun 27, 2024
Great stay! Loved the breakfast!
Genesis
Genesis, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 26, 2024
Customer service was great. Very nice employees. Breakfast was good every day. Very clean.
Fidelia D
Fidelia D, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 23, 2024
Great stay! Clean rooms, breakfast was great!
Genesis
Genesis, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 21, 2024
Michael
Michael, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Jun 19, 2024
It was very clean and well kept. But there were many negatives: no shuttle to airport, no restaurant, not a couch or comfy chair in the rooms. These accommodations are probably fine for college students or young adults, but not for older people who are looking for more comfort.