Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

4.0 star property
Paradise Island beachfront property with 5 restaurants and spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

On the beach, white sand, sun loungers, beach towels
Poolside bar
Poolside bar
Reception hall
Minibar, in-room safe, laptop workspace, blackout drapes

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Electric vehicle charging point
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 5 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Health club
  • Sauna
  • Beach sun loungers
  • Beach towels
  • Pool bar
  • Swim-up bar
  • 24-hour room service

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is $556
includes taxes & fees
$556 per night
Jan 13 - Jan 14, 2025

Room options

Available filters for rooms
Showing 47 of 47 rooms

Junior Suite, 2 Bedrooms, Ocean View (Superior | U)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Rainfall showerhead
2 bathrooms
  • 334 sq ft
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Rainfall showerhead
2 bathrooms
  • 334 sq ft
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms, Ocean View (Superior | B2C-US)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
2 bathrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, Ocean View (Superior | C)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CA)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite, Ocean View (Superior | B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite, Oceanfront (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

Standard Suite (Special | B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

Family Suite, Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 484 sq ft
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Standard Suite (Special | C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (L)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite, Ocean View (L)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Rainfall showerhead
  • 753 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Family Suite, Ocean View (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 753 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite, Oceanfront (E)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, U)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, Ocean View (U)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 753 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Partial Ocean View (L)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Superior E)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (L)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior (L))

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (U)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Rainfall showerhead
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (U)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Bathrobes
Eco-friendly cleaning supplies
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, Ocean View (B2C-US)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 753 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite, Oceanfront (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Shower/tub combination
Bathrobes
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (U)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Rainfall showerhead
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Bathrobes
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
2 bathrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, Oceanfront (B2C-US)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | C)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 334 sq ft
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Ocean View (Superior (L))

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (L)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Quadruple Suite With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

Room Superior With Sea View

  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

Similar properties

Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!

About the neighborhood

Map
6307 Casino Drive, Paradise Island, New Providence, 0

What's nearby

  • Cabbage Beach - 2 min walk
  • Atlantis Casino - 10 min walk
  • Aquaventure - 13 min walk
  • Ocean Club Golf Course - 4 min drive
  • Bahamas National Trust Headquarters - 7 min drive

Getting around

  • Lynden Pindling Intl. Airport (NAS) - 30 min drive

Restaurants

  • ‪Poseidon's Table - ‬10 min walk
  • ‪Nobu - ‬9 min walk
  • ‪Plato's Bar - ‬10 min walk
  • ‪Marina Pizzeria - ‬13 min walk
  • ‪Shark Bites - Atlantis - ‬10 min walk

About this property

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

At Hotel Riu Palace Paradise Island - Adults Only - All Inclusive, you can hit the beach to play volleyball or relax in a sun lounger, plus activities like scuba diving, windsurfing, and water skiing are nearby. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body treatments, and mani/pedis. Atlantic, one of 5 restaurants, serves breakfast and dinner. Other highlights at this all-inclusive property include 3 bars/lounges, a poolside bar, and a health club. Fellow travelers love the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 379 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • For more details, please contact the property using the information on the booking confirmation
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • 5 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Shopping
  • Golfing nearby
  • Kayaking nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • Adjacent to a golf course
  • 2 outdoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall

Accessibility

  • Closed captioned TV

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and body treatments.

Dining

Atlantic - This buffet restaurant serves breakfast and dinner.
Tengoku - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Kulinarium - This restaurant serves dinner only. Open daily.
Bahamas - This restaurant serves lunch and dinner. Open daily.
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

All Inclusive Paradise Island
Palace Paradise Island
Paradise Island All Inclusive
Paradise Island Riu
Paradise Island Riu All Inclusive
Paradise Island Riu Palace
Riu Palace Paradise Island
Riu Palace Paradise Island All Inclusive Adults
Riu Paradise Island
Riu Paradise Island All Inclusive
Riu Palace Paradise Island All Inclusive Adults Only
Riu Palace Paradise Island All Inclusive
Riu Paradise Inclusive Adults
Riu Palace Paradise Island All Inclusive Adults Only
Riu Palace Paradise Island Adults Only All Inclusive

Frequently asked questions

Does Hotel Riu Palace Paradise Island - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Palace Paradise Island - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?
Yes, there are 2 outdoor pools.
Are pets allowed at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.
Is there an onsite casino at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?
No, this property doesn't have a casino, but Atlantis Casino (10-min walk) is nearby.
What is there to do at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Hotel Riu Palace Paradise Island - Adults Only - All Inclusive also has 3 bars and a sauna, as well as a health club and a garden.
Are there restaurants at or near Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?
Yes, there are 5 onsite restaurants, featuring Japanese cuisine.
What's the area around Hotel Riu Palace Paradise Island - Adults Only - All Inclusive like?
Hotel Riu Palace Paradise Island - Adults Only - All Inclusive is a short 1-minute walk from Lucayan Archipelago and 2 minutes' walk from Cabbage Beach. Travelers say this property is in a good location.

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

A little slice of heaven
The room and view were Amazing!! The staff even left me a personal Birthday cake in my room. The nightly shows were great. Hotel was prime location-walk to Atlantis casino and straw market/Atlantis shopping marina. Staff was always friendly and helpful.
3-night trip
Verified Hotels.com guest review

8/10 Very Good

Good value with opportunities for improvement
Good value. Food 4/5, Beverages 5/5. Need to improve in client service at Reception and restaurants.
LUIS, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Bad experience.
We had multiple issues while on our state. 1) The refused to give us more water for our room, which as an all-inclusive was terrible. 2) The sauna in the spa was broken the whole week stay and hot tub was reservation only 3) The staff booking our adventures messed up, and they all got canceled. 4) Overall the staff was very rude and seemed like none of them wanted to work there. We have another trip 5 families going to RIU in cabo and I am debating cancelling and staying somewhere else to the issues we had.
Michael, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

RIU stay
Stay was great, the hotel, pool area and room were all 5 out of 5, Buffet was amazing, the only issue I had was the restaurants, the food is pre cooked and did not seem fresh, we ate only at the steak house and did not try the others, seemed like all of them had pre cooked food already. The buffet food was way better then the restaurants in my opinion. But overall, i would stay here again.
Edgar, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

This hotel is nestled in a cozy spot right by the very beautiful ocean. I would have given it a 5 but there was a few blemishes that I could not give it a perfect score. Starting with the check in process there is no way guests should have to wait over 45 minutes to even be called up to be checked in . We never offered a welcome drink and the young lady Indy whose line were originally standing in seemed confused about the whole process and was trying to multitask and failed miserably. Magnolia who eventually checked us in although efficient was neither warm not inviting. Nevertheless there were many employees who went above and beyond exceptional customer service ensuring we had an amazing stay. Terrance and Andrewnique at the steak house amazing hospitality and service and I did enjoy my birthday dinner there. Kellen in the bar was amazing friendly and hardworking .Fritznel and Ricardo at the pool bar A-1 service. Shaddy in the restaurant superb service. Devon and Harl, Anthony and Rashad all executed exceptional customer service knowledgeable about drinks and made us feel welcomed as guests. Tweety also helpful in calypso. On the other hand Dekell and Katherine never acknowledged us never asked did we need anything and pretty much ignored us. This was the same energy Akeem had never said hello just stared and said nothing. And again Ricardo came to work overnight solo and was amazing again. The fact that they share tips and everyone didn’t put in as much effort is unfair
Angela M, 3-night family trip
Verified Expedia guest review

6/10 Good

Jennifer, 5-night trip
Verified Expedia guest review

6/10 Good

Hotel needs a lot of improvements and the quality and options of food needs to be better.
Aisha, 4-night trip
Verified Expedia guest review

6/10 Good

Staff needs to smile a little bit more🙃
Livan Jean Carlo Del, 2-night trip
Verified Expedia guest review

8/10 Very Good

Briasia, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was great! We had an awesome stay. Thank you.
Isamar, 4-night romance trip
Verified Expedia guest review

2/10 Poor

Jermaine, 3-night trip
Verified Expedia guest review

2/10 Poor

Never again riu is a miss
Food was bland cold and tasteless. The room key needed to be changed daily stopped working. Attitude of some staff was really good but others were just rude and lazy unless you were a young women. Drinks are warm. Air conditioning in room was poor plus had mold in the vents . Now Have a chest infection. Music around the pool could not get away from . Plus they played 2 different types from bar and pool so mixed .
Martin, 11-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rezarta, 4-night trip
Verified Orbitz guest review

10/10 Exceptional

Cant wait to go back
Sean, 3-night trip
Verified Expedia guest review

4/10 Fair

When we first arrived we were told that to make dinner reservations that we had to scan the QR code. Once I tried scanning it they had told me the WiFi was out and that I wouldn’t be able to make the reservation. THEN they told me all the restaurants are booked for that night anyways. I was told since it’s my first day there I probably won’t get a reservation for the first two nights bc it goes to priority of the guests who were there before me. Once they saw how upset I was they said that I could try going to the resturtants at 6:45 to see if anyone canceled. So at 6:45 we went down and all the restaurants said they were booked. Funny thing was, when you looked in they were completely empty!!!! That’s when I finally ask to spoke to the manager. He told me there was nothing he could do it was policy. I said if they are going to make reservations this hard that they should be able to let’s us book the places the same day we book the hotel. He also said to try to make a reservation online for the next night, funny not funny the WiFi was STILL out. So I tried telling him that and once again nothing he could do. Best he tells me is to go back to the resturtant at 7:15 to see if they had any cancellations. He ended up finding us a couple minutes later and getting us a table and accommodating us for the rest of our stay which was nice, but we shouldn’t have to fight and complain to be able to eat!!!!!
Mary, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Merlys, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Its a lot smaller than I expected but that also made it more personal. If that makes sense. You quickly become familiar with the staff and other guests. Its a little outdated but it was clean. Overall, my husband and I enjoyed our stay.
Stephanie, 2-night family trip
Verified Travelocity guest review

8/10 Very Good

Place was out dated. The pool close to early. Not a lot of entertainment as far as music. No ATM on the resort.
Jason, 4-night romance trip
Verified Expedia guest review

2/10 Poor

Not great
The food was great but the room had roaches and very loud we we awaken by employees and guests routinely over our 6 night stay. The room key stopped working just about every night. The restaurants were booked for all but one night during our stay.
Henry, 6-night trip
Verified Hotels.com guest review

8/10 Very Good

Great
Anawilda, 5-night romance trip
Verified Expedia guest review

6/10 Good

I really liked that everything was easily accessible. Disappointed that the rooms were outdated. Building was in dire need of paint. Room attendants were not attentive to replacing towels and cups properly. Didn't like that maintenance staff entered room to do upgrade without informing us beforehand. Specialty restaurants were tasty but nothing was served hot.
Susan, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Clecio, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The all-inclusive resort is good and food never disappoint
Tadesee, 3-night trip
Verified Expedia guest review

8/10 Very Good

Not bad but not the best
Sherwin, 3-night romance trip
Verified Expedia guest review

2/10 Poor

This is the worst RIU that I've stay. I've stayed at 5 so far. Staff is as rude. Drink selection was none existent. Do yourself a favor and buy alcohol before you arrive if you choose to stay here. Reservation for the restaurants was difficult. They purposely stated the reservations are filled but every night the restaurants were empty. We finally complained and were able to get reservations. It wasn't just a us. Everyone we talked to talked about had issues making reservations. The main buffet was just ok. The food wasn't bad. They just didn't have enough selection. Will I ever visit this RIU again. Absolutely NOT
Kimberly, 3-night trip with friends
Verified Expedia guest review