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Hotel Santuario Machu Picchu

3.0 star property
Hotel with restaurant, near Aguas Calientes Hot Springs

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santuario Machu Picchu

Snack bar
Exterior
Habitacion Twin | In-room safe, free WiFi, bed sheets
Interior entrance
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Non-smoking
    Non-smoking
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
Main amenities
  • Daily housekeeping
  • Restaurant
  • Room service
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Dry cleaning/laundry service
  • Hair dryer

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Habitacion Twin

Habitacion Twin | In-room safe, free WiFi, bed sheets

Habitacion Twin

Highlights

Balcony
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
In-room safe
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | In-room safe, free WiFi, bed sheets

Double Room

Highlights

Balcony
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
In-room safe
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | In-room safe, free WiFi, bed sheets

Triple Room

Highlights

Balcony
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
In-room safe
  • 301 sq ft
  • Sleeps 3
  • 3 Twin Beds

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The price is $54
includes taxes & fees
$54 per night
Nov 25 - Nov 26
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About the neighborhood

Map
Av Hermanos Ayar No. 105, Machu Picchu, 8681

What's nearby

  • Historic Sanctuary of Machu Picchu - 1 min walk - 0.0 km
  • Cerro Machupicchu - 10 min walk - 0.9 km
  • Aguas Calientes Hot Springs - 13 min walk - 1.1 km
  • Butterfly Farm of Machu Picchu - 14 min walk - 1.2 km

Getting around

  • Alejandro Velasco Astete Intl. Airport (CUZ) - 47.4 miles/76.3 km
  • Machu Picchu Station - 6 min walk

Restaurants

  • ‪Toto's House Restaurante - ‬3 min walk
  • ‪Restaurant Fortaleza - ‬3 min walk
  • ‪Munaycha - ‬3 min walk
  • ‪Mesa 7 Restaurant Mapi - ‬5 min walk
  • ‪Apu Salkantay - ‬7 min walk

About this property

Hotel Santuario Machu Picchu

Hotel Santuario Machu Picchu offers a great location, putting you within a 15-minute walk of Aguas Calientes Hot Springs.

Languages

English

At a glance

Hotel size

  • 38 rooms

Arriving/Leaving

  • Check-in start time: 10 AM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is 9 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Room service

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

Children & extra beds

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Policies

This property accepts credit cards. Cash is not accepted.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20564042103

Also known as

Hotel Santuario
Santuario Machu Picchu
Santuario Machu Picchu
Hotel Santuario Machu Picchu Hotel
Hotel Santuario Machu Picchu Machu Picchu
Hotel Santuario Machu Picchu Hotel Machu Picchu

Frequently asked questions

Does Hotel Santuario Machu Picchu offer free cancellation for a full refund?
Yes, Hotel Santuario Machu Picchu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Santuario Machu Picchu?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Santuario Machu Picchu?
Sorry, there's no onsite parking at Hotel Santuario Machu Picchu.
What are the check-in and check-out times at Hotel Santuario Machu Picchu?
Check-in start time: 10 AM; Check-in end time: midnight. Check-out time is 9 AM.
Are there restaurants at or near Hotel Santuario Machu Picchu?
Yes, there's an onsite restaurant.
Does Hotel Santuario Machu Picchu have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Santuario Machu Picchu like?
Hotel Santuario Machu Picchu is a short 6-minute walk from Machu Picchu Station and 13 minutes' walk from Aguas Calientes Hot Springs.

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Very Good

Good
Kendi, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Good
Verified Expedia guest review

10/10 Exceptional

I liked that the breakfast buffet had alot of different food options such as eggs, sausage, sliced ham, pineapple, papaya, watermelon, avocado, brocolli, croissant, seasame bread, ect. I also liked that the view from my room was amazing. I could see the river and the mountain from my room. The hotel staff was very friendly and polite. They got us in contact with our tour guide for Machu Picchu (Eddy) who did a great job. There is an elevator at this hotel. The hot water in the shower worked fine. The sheets on the bed kept me warm during the chilly night. The wifi worked excellent. Something I didn't like about the hotel is that there isn't a fridge or microwave in the room.
Michael, 2-night trip with friends
Verified Expedia guest review

2/10 Poor

Owner is a thief!!!
Don't go here!!! The owner is a thief. I booked a room here and when I showed up, the owner answered the door and told me he was closed. I showed up well within their posted check-in time. Then he has the audacity to say that I don't "qualify" for a refund!!! It's a good thing I was able to find a hostel nearby or I would have spent this night out on the street!
Patrick, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Erika, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very accommodating staff. Good breakfast. ELEVATOR! Hot shower. One of the staff took my luggage three blocks to the train station for me. I would stay there again.
Elizabeth, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

4/10 Fair

I had to book another day due to rail strike and booked wrong week by accident. I stayed the week before but they wouldn't refund the incorrect booking.
John, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I loved the sound of the stream off our balcony with its view.
Michael, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

I was fortunate to have a room with a balcony overlooking the Urubamba River. The sound of the rushing river flowing past the hotel brought a sense of tranquility that I wasn't expecting when I booked the hotel. It is within a 2 minute walk to the town center. My room was clean and the shower had hot water.
Patrick, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Machu Picchu stay.
Very friendly staff. Could not be any closer to the bus to Machu Pichu. Clean comfortable room and very good breakfast.
candido, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Not a bad place to home base from
Smelly bathroom and subpar breakfast, but very friendly and accommodating staff. All other aspect were good, and view & location were amazing.
JEFF, 3-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Location to trail was perfect with beatiful mystical river views.
1-night trip
Verified Expedia guest review

8/10 Very Good

Nice spot on the river and near town
Nice spot overlooking river and quiet but still handy for the town
Philippa, 3-night family trip
Verified Hotels.com guest review

6/10 Good

This property advertises a restaurant on Expedia, but they either do not have one or it was not in operation during our stay. This was aggravating because the restaurant was one of the key reasons we booked this place. Otherwise, staff is friendly, hotel is close to bus stop for Machu Picchu, and they have a nice breakfast buffet.
2-night trip
Verified Expedia guest review

10/10 Exceptional

In a quiet area, next to the river
We enjoyed our time here. The first room we were given had no view - except of a building. We asked for, and were given, a front room with a river view. No balcony, but we pulled up the two chairs in the room, opened and window and enjoyed the sounds of the river and mountain breezes. Breakfast was early enough that we could enjoy the buffet, with hot eggs cooked to order, before catching the bus up to Machu Picchu. We only stayed the one night but the room was comfortable, not spacious but comfortable, clean and had a portable heater provided for those cool nights. The staff was very helpful as we asked for directions and help with a variety of topics.
MargaretandBill, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Diamond in the Hot Water Rough of Aguas Calientes
This is a very nice hotel in the very touristy town of Aguas Calientes (Machu Picchu Pueblo). The service was top notch for all parts of our one night stay. We arrived in the afternoon and asked if we might have a river view room. The desk clerk graciously gave us a beautiful 3rd floor room with a balcony overlooking the river (first and last photos below were taken from the balcony). The street below gets a little busy with transit buses starting around 5 am but if you are going to Machu Picchu, you probably want to be awake by then anyway. The complimentary breakfast service begins at 5:30 am and was really nice. The bus to MP and train station are easy walking distance. Finally, the hotel will store your luggage for the day while you journey to MP then, if you wish, deliver it to the train station for your departure when you return, a really nice perk. We would stay again for our next once in a lifetime trip!
Jeff, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Luxurious. Best hotel stay in Peru!
Luxurious. Best hotel stay in Peru! Wish we stayed another night or two!
jen, 2-night trip
Verified Expedia guest review

8/10 Very Good

Great!
Great money / value hotel! Recommended
Verified Hotels.com guest review

8/10 Very Good

Nice hotel with good breakfast but TV's don't work
Hotel staff is very friendly & helpful. The rooms are okay, but they lose their satellite feed too much (maybe it's only during the rainy season) & suddenly you have no internet or TV in the evening to watch after a day of hiking around Machu Picchu. A good solution would be to put DVD player's in all the rooms & keep a good selection on movies on hand so people can watch a movie (English and/or Spanish) no matter how the weather is outside (weather is cause of the TV signal loss) or if the hotel guest doesn't speak/know Spanish & they want to watch something in English as there are few channels which use English as their language. We lost our TV signal for hours every day & the internet signal worked in the main lobby, but not in the room. The breakfast was good every day & they'll make an omelet for you if requested & the hotel staff/worker's were very helpful & want to please guests.
Jack, 3-night trip
Verified CheapTickets guest review

8/10 Very Good

Good and relaxing.
most of the points of interest are close but the hotel is located in a dark street and away from the rest of the downtown. the hotel conditions are good and the freakfast is very good also. We liked to listen the river all night because that sound relax.
Verified Hotels.com guest review

6/10 Good

hotel is very near station, reception english is poor but friendly, good breakfast but location is humid and noisy because near river.
Verified Hotels.com guest review

6/10 Good

A good, average hotel.
Nice enough hotel. Next to river which sounds no louder than an air conditioner. I liked overlooking the river, great view and being slightly away from the center if town but only a 4 minute walk to it. Front desk people were very nice but spoke little to no English which made for some miscommunication moments. Provided breakfast boxes and lunches when we went to Machu Picchu early. Nice service, but 2 pieces if fruit and 3 pieces of dried bread with one cheese slice and 1 ham slice and no condiments as a little hard to choke down. It was free so can't complain too loud. Breakfast in the morning was adequate. Room was Spartan but beds were comfortable. Overall a solid middle hotel.
Verified Hotels.com guest review