Skip to Main Content.
Shop travel
Shop travel
Cars
Deals
Hotels.com® Rewards
KRW
List your property
Support
Trips
Sign in
Members save 10% or more on over 100,000 hotels worldwide when you’re signed in
Sign in
Sign up, it’s free
Feedback
Welcome to Help Center
How can we help?
How can we help?
Search
Explore help articles
Refunds & Charges
Refund timelines, policies & processes
Get a receipt for your booking
Payment security
More
Lodging
Change your hotel or vacation rental booking
Cancel your hotel or vacation rental booking
Check in and out of your hotel or vacation rental
More
Account
View your booking
Correct or update your account information
Changes to your account
More
Privacy
Correct or update your account information
Information about your privacy
What privacy and data subject rights are available?
More
Security
Payment security
Responsible disclosure of web vulnerabilities
Beware of email scams (phishing)
More
Travel Alerts
Hurricanes Helene & Milton
Travel disruptions
More
Loyalty & Rewards
Find your Hotels.com® Rewards stamps
Join Hotels.com® Rewards and earn nights
Redeem Hotels.com® Rewards nights
More
