Phoenix Sky Harbor Intl. Airport (PHX) - 45 min drive
Restaurants
In-N-Out Burger - 16 min walk
Raising Cane's Chicken Fingers - 15 min walk
McDonald's - 4 min drive
Bonfire Craft Kitchen & Tap House - 18 min walk
Chipotle Mexican Grill - 3 min drive
About this property
Hilton Garden Inn Surprise Phoenix
Enjoy your visit to Surprise with a stay at Hilton Garden Inn Surprise Phoenix. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A fitness center and a spa tub are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say good things about the helpful staff and overall property condition.
Languages
English, Spanish
At a glance
Hotel size
124 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total, up to 60 lbs per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Onsite parking includes off-street options
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Snack bar/deli
Traveling with children
Grocery/convenience store
Fence around the pool
Working away
24-hour business center
Meeting room
Computer station
Conference space (1323 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Television in common areas
Fitness center
An outdoor pool
Spa tub
Banquet hall
Firepit
Outdoor furniture
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Closed captioned TV
Portable shower seat
Lowered peephole/view port in door
Lowered locks/deadbolt
Low-height counter/sink
Low-height desk
Low-height bed
Grab bar in shower
Lever door handles
Wheelchair-width doorways
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
MP3 docking station
Television
Premium TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 18.99 for adults and USD 10.00 for children
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision
Policies
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Garden Inn Surprise Phoenix Hotel
Hotel Hilton Garden Inn Surprise Phoenix Surprise
Surprise Hilton Garden Inn Surprise Phoenix Hotel
Hotel Hilton Garden Inn Surprise Phoenix
Hilton Garden Inn Surprise Phoenix Surprise
Hilton Garden INN Surprise Arizona
Hilton Garden Inn Hotel
Hilton Garden Inn
Hilton Garden Surprise Phoenix
Hilton Garden Surprise Phoenix
Hilton Garden Inn Surprise Phoenix Hotel
Hilton Garden Inn Surprise Phoenix Surprise
Hilton Garden Inn Surprise Phoenix Hotel Surprise
Frequently asked questions
Does Hilton Garden Inn Surprise Phoenix offer free cancellation for a full refund?
Yes, Hilton Garden Inn Surprise Phoenix does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Surprise Phoenix?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Hilton Garden Inn Surprise Phoenix?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 60 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Surprise Phoenix?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Garden Inn Surprise Phoenix?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Hilton Garden Inn Surprise Phoenix?
No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (19-min drive) is nearby.
What is there to do at Hilton Garden Inn Surprise Phoenix and nearby?
Hilton Garden Inn Surprise Phoenix has an outdoor pool and a spa tub, as well as a fitness center and a garden.
Are there restaurants at or near Hilton Garden Inn Surprise Phoenix?
Yes, there's an onsite restaurant.
What's the area around Hilton Garden Inn Surprise Phoenix like?
Hilton Garden Inn Surprise Phoenix is in the heart of Surprise, a short 12-minute walk from Surprise Stadium and 20 minutes' walk from Sun Village Golf Course.
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 22, 2025
Tessa
Tessa, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 21, 2025
Jessica
Jessica, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Jan 4, 2025
Good place to stay
It was good but they make you give a deposit of $50 dollars before you receive the key to your room and they dont give free breakfast they charge $20 plus tax for each person and on the room they charge for the 2 waters they leave on the room like $4 per bottle of water
Verified traveler
1-night family trip
Verified Hotels.com guest review
6/10 Good
Dec 29, 2024
Alton
Alton, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 18, 2024
Sushanth
Sushanth, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 11, 2024
Harriet
Harriet, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 9, 2024
Leslye
Leslye, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 30, 2024
Exactly what I expected from Hilton
Verified traveler
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 28, 2024
Avigale
Avigale, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2024
The hotel was very clean and staff were all friendly. Excellent place to stay
Annette
Annette, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 22, 2024
Tammy
Tammy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
linda
linda, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
Verified traveler
2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 4, 2024
Convenient location to the Surprise Tennis & Racquet Complex for the Nationals tournament.
Linda
Linda, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
Best Service EVER
It’s always amazing. I always stay at the Hilton Garden Inn in Surprise. The service is always professional, courteous, and respectful.
Christine
Christine, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 26, 2024
Have stayed here before and will stay here again. Clean comfortable room and walking distance to The Rangers Training facilities and ballpark.
Frank
Frank, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 22, 2024
Brent
Brent, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 21, 2024
Margaret
Margaret, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 21, 2024
Very clean and very helpful staff
Tnia
Tnia, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Oct 17, 2024
Met all expectations. Would be nice if bottles of water were not price gouged at $3 each though.
Erik
Erik, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 16, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 14, 2024
Very nice ! It was clean and very well maintained!
Steve
Steve, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 14, 2024
Second time staying there on business, good food options, bar on site is on point, clean rooms modern look and friendly staff
Vincent
Vincent, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 13, 2024
Keiko
Keiko, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 9, 2024
Super property, really nice, more than I expected. Really enjoyed my stay. I would absolutely stay again.