Don't even know where to start. Starting from the room, it was clean, spacious, and had a great view. The location was very close to the center, shopping, bus to MuchuPicchu and tickets, close to the train. Lucero is a great host. I was very impressed with her willingness to help and the extra effort she place on making sure that everything goes well. I am so grateful to Lucero, because if it wasn't for her advice and very intentional help on getting tickets to MachuPichu for the next day. Santiago was also a great host, very attentive, cordial and resourceful. I would stay here over and over again. I very much recommend this hotel. 😊