The Condado Plaza Hotel

4.0 star property
Beachfront resort with pool bar, near Condado Beach

Choose dates to view prices

Photo gallery for The Condado Plaza Hotel

2 outdoor pools, pool umbrellas, sun loungers
Exterior
Beach/ocean view
Aerial view
Pool views, open select days
Overlooking the pristine white sand of Condado Beach, The Condado Plaza Hotel offers a refreshing retreat. Dip into the 2 outdoor pools or snorkel in the turquoise waters, and unwind with sun loungers and a swim-up bar. Savor American cuisine at one of two on-site restaurants, work out at the 24-hour gym, or explore shopping on site.

Reviews

7.4 out of 10
Good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Gym
  • Non-smoking
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • 24-hour fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Valet parking
  • Self parking
  • Children's pool

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Refrigerator
The current price is $300
includes taxes & fees
$276 per night
Apr 1 - Apr 2

Room options

Available filters for rooms
Showing 15 of 15 rooms

Room, 1 King Bed, Accessible, Bathtub

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
  • 277 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 3 Bedrooms, Oceanfront (Penthouse)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 3562 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 290 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
  • 277 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Jetted Tub

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 690 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed, Oceanfront

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 1072 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, View, Oceanfront

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 390 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Bay View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 290 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 390 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony, Bay View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Bay view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
  • 390 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, View, Oceanfront

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
  • 390 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Bay View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
  • 277 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Oceanfront (Penthouse)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 1194 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
999 Ashford Avenue, San Juan, 00907

What's nearby

  • Condado Beach - 4 min walk - 0.3 km
  • Casino del Mar at La Concha Resort - 15 min walk - 1.3 km
  • Distrito T-Mobile - 17 min walk - 1.5 km
  • Pan American Pier - 19 min walk - 1.6 km
  • Puerto Rico Convention Center - 3 min drive - 2.1 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 20 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Havana Bar & Grill - ‬4 min walk
  • ‪Moon Bar at Condado Hotel Lobby - ‬2 min walk
  • ‪New Taste - ‬8 min walk
  • ‪Waikiki - ‬4 min walk

About this property

The Condado Plaza Hotel

At The Condado Plaza Hotel, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just steps from Condado Beach. 2 outdoor pools provide a splash of fun, and guests can also take advantage of a 24-hour fitness center. Cafe Caribe, one of 2 restaurants, offers ocean views and serves breakfast and dinner. Other highlights include a poolside bar, a children's pool, and a snack bar/deli. The pool and helpful staff get great marks from fellow travelers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 332 units
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
LOCAL_PARKING

Parking

    • Onsite self parking (USD 25.65 per night; includes in/out privileges)
    • Onsite valet parking (USD 31.22 per night)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Waterslide
  • Playground
  • Childcare in room (surcharge)
  • Grocery/convenience store
  • Children's menu

What to do

  • On the beach
  • Kayaking
  • Snorkeling
  • Shopping
  • Pool table
  • Free bicycles nearby
  • Ecotours nearby
  • Golfing nearby
  • Cave exploring nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Ziplining nearby

Working away

  • 2 meeting rooms
  • Conference space (6449 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • 1 building/tower
  • Built in 1963
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • 2 outdoor pools
  • Waterslide
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Lockers available
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Cafe Caribe - Overlooking the ocean, this restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Denny's - This diner specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open 24 hours. Open daily.
Starbucks - This coffee shop serves light fare only. Open daily.
Aqua Bar - This bar is located by the pool. Guests can enjoy drinks at the bar. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 38.15 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness center access
    • WiFi access (may be limited)

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 7 to 24 per person
  • Early check-in can be arranged for an extra charge of USD 60.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 75 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Self parking costs USD 25.65 per night with in/out privileges
  • Valet parking costs USD 31.22 per night

Policies

Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Condado
Condado Hilton
Condado Hilton Plaza
Condado Plaza
Condado Plaza Hilton
Condado Plaza Hilton Hotel
Condado Plaza Hilton Hotel San Juan
Condado Plaza Hilton San Juan
Plaza Condado Hilton
Plaza Hilton Condado
Condado Plaza Hotel San Juan
Conrad San Juan Condado Plaza Hotel San Juan
San Juan Conrad
Condado Plaza Hilton Resort San Juan
Condado Plaza Hilton Resort
The Condado Plaza Hilton
The Condado Plaza Hotel Resort
The Condado Plaza Hotel San Juan
The Condado Plaza Hotel Resort San Juan

Frequently asked questions

Does The Condado Plaza Hotel offer free cancellation for a full refund?

Yes, The Condado Plaza Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Condado Plaza Hotel?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at The Condado Plaza Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Condado Plaza Hotel?

Yes. Self parking costs USD 25.65 per night. Valet parking costs USD 31.22 per night. Electric vehicle charging is available.

What are the check-in and check-out times at The Condado Plaza Hotel?

Check-in start time: 4 PM; Check-in end time: midnight. There's a charge of USD 60.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 75 (subject to availability). Express check-out and contactless check-out are available.

Is there an onsite casino at The Condado Plaza Hotel?

No, this resort doesn't have a casino, but Casino del Mar at La Concha Resort (15-min walk) and Sheraton Casino (16-min walk) are both nearby.

What is there to do at The Condado Plaza Hotel and nearby?

Have fun with onsite activities like kayaking and snorkeling. Additional recreation nearby includes spelunking and ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include a waterslide and a 24-hour fitness center. The Condado Plaza Hotel also has a garden.

Are there restaurants at or near The Condado Plaza Hotel?

Yes, there are 2 onsite restaurants, featuring American cuisine, ocean views, and poolside dining.

What's the area around The Condado Plaza Hotel like?

The Condado Plaza Hotel is on Condado Beach in Condado, a short 15-minute walk from Casino del Mar at La Concha Resort and 19 minutes' walk from Pan American Pier. The local area is walkable and popular for its beaches.

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The Condado Plaza Hotel Reviews

Reviews

7.4

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very good

Was much better than I thought I will stay again here
David, 1-night trip

10/10 Exceptional

Overall had an excellent stay
Arabella, 4-night trip

8/10 Very good

Nice location love the ocean view
Sharnee, 2-night trip

10/10 Exceptional

Good Location
Angelica, 1-night trip

10/10 Exceptional

I love this place.
Mark, 1-night trip

10/10 Exceptional

Building needs a full redo but service was great
Lazaro, 2-night trip

10/10 Exceptional

the accommodations were pretty good, I really luv the pool and hott tub...
Rasheedah, 5-night trip

10/10 Exceptional

Great stay
Nellie, 1-night trip

6/10 Good

My stay was ok Property was pretty but furniture was old rusty . I had ocean view but the patio window was dirty ask serval times to clean it . Never got cleaned .
Bathroom mirror old and rusty
Lamp old and rusty
Patio window dirty with a some type of film on it . So my ocean view was not clear
La Tanya, 2-night trip

8/10 Very good

Nice but expensive
It was a nice hotel but didn’t have a value consistent with the room rate. But maybe the San Juan area prices are always high. Also there was a major festival in Old San Juan that may have affected prices.
Thomas, 1-night trip

8/10 Very good

Building is a bit old and shows wear, but the grounds are wonderful. The pool options and private beach are superb.
Elizabeth, 2-night trip

4/10 Fair

Rooms were not as expected! Out dated & dirty
Erin, 1-night trip

2/10 Poor

Filthy hotel
Dirtiest hotel ever! Out dates, dingy & disgusting. The pool was so gross, all the “lounge” chairs were in terrible shape, some broken. The hallways to the room was so sketchy. Worst customer service at front desk/phone & hotels.com was impossible to get in touch with. We couldn’t even stay here for our second night.
Erin, 1-night trip

10/10 Exceptional

It’s was a nice hotel to stay for the weekend “ fun definitely coming back
Luis, 3-night trip

10/10 Exceptional

Fantastic stay!!
Michael, 4-night trip

10/10 Exceptional

It was a nice hotel overall. I would definitely come back. It is in a convenient location and in walking distance to the beach and many restaurants.
Zettie, 2-night trip

10/10 Exceptional

Loved this place
Neil, 5-night trip

10/10 Exceptional

Easily accessible! Great first floor! And the jacuzzi actually works!!!
Mathew, 2-night trip

10/10 Exceptional

I was a bit disappointed when they gave me a second floor room despite the fact that I stay here pretty often and also because the hotel was nowhere near sold out. However, I really enjoyed my most recent stay. Most staff were very friendly and polite, the room was nice and the pools, my favorite part of staying here, were lovely.
Taina, 5-night trip

10/10 Exceptional

Amazing experience. Great views. Friendly and helpful staff.
Anjely, 3-night trip

10/10 Exceptional

Awesome
Brandon, 2-night trip

10/10 Exceptional

Excellent
Gisselle, 3-night trip

6/10 Good

Great location, outdated facilities.
Esteban, 2-night trip

10/10 Exceptional

My view from my balcony was phenomenal!! Staff was great
dawn, 3-night trip

8/10 Very good

Love seeing they are keeping it nice after the hurricane. Cafe bar for example could be faster especially when they serve the best coffee around. Staff for the most part was nice, cleaning staff does a great job in rooms. Food options felt limited at pool and slow but we were glad to have them. We will come back.
Edward, 9-night trip

General property information

Travelers Say
"The beach and pool were great."
Reasons to Book
Outdoor Pool & Nice Bathroom
Check-In Time
4:00 PM
Check-Out Time
12:00 PM