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Holiday Inn Hotel and Suites Richmond West End by IHG

3.0 star property
Suburban hotel in Richmond with outdoor pool and restaurant

Choose dates to view prices

Photo gallery for Holiday Inn Hotel and Suites Richmond West End by IHG

Terrace/patio
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Outdoor pool
Located in the heart of Richmond's West End, Holiday Inn Hotel and Suites Richmond West End is a haven for families. Start your day with a breakfast buffet, unwind on the sun-kissed terrace or get active at the gym. With high-speed WiFi and laundry facilities on hand, this hotel offers comfort and convenience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Electric vehicle charging point
  • Pool
  • Connecting rooms available
  • Gym
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Seasonal outdoor pool
  • Room service
  • 24-hour business center
  • Business center
  • 2 meeting rooms
  • Meeting rooms
  • Terrace

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
$101 nightly
The total price is $118
Sep 23 - Sep 24
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 22 - Sep 23
Check availability for tonight Sep 22 - Sep 23

Tomorrow

Sep 23 - Sep 24
Check availability for tomorrow Sep 23 - Sep 24
Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.4 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 576 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Mobility, Access Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Mobility, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Mobility)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Room amenity

Standard Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 288 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 576 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Springhill Suites by Marriott Richmond Northwest

  • Free breakfast
  • Free parking
  • Free WiFi
  • Connecting rooms available
8.6 out of 10, Excellent, 1,015 reviews
$98 nightly
The price is $114
Sep 28 - Sep 29
Total with taxes and fees
Springhill Suites by Marriott Richmond Northwest
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About the neighborhood

Map
8008 W. Broad St, Richmond, VA, 23294

What's nearby

  • Henrico Doctors' Hospital - 5 min drive - 3.4 km
  • Lewis Ginter Botanical Garden - 7 min drive - 6.9 km
  • University of Richmond - 8 min drive - 6.4 km
  • Short Pump Town Center - 9 min drive - 11.0 km
  • Virginia Commonwealth University - 12 min drive - 15.0 km

Getting around

  • Richmond Intl. Airport (RIC) - 27 min drive
  • Richmond Staples Mill Road Station - 6 min drive
  • Richmond Main Street Station - 16 min drive
  • Ashland Station - 27 min drive

Restaurants

  • ‪Wawa - ‬6 min walk
  • ‪Buffalo Wild Wings - ‬11 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Popeyes Louisiana Kitchen - ‬7 min walk
  • ‪Cafe & Sabor - ‬8 min walk

About this property

Holiday Inn Hotel and Suites Richmond West End by IHG

At Holiday Inn Hotel and Suites Richmond West End by IHG, you'll be within a 10-minute drive of University of Richmond and Short Pump Town Center. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. A fitness center and a terrace are offered, and in-room conveniences include refrigerators and microwaves.

At a glance

DONE

Hotel size

    • 190 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Coffee/tea in a common area
  • Room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Conference space (1700 square feet)

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • 1 building/tower
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Hardwood flooring in room

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10.00 to 14.00 for adults, and USD 7.00 to 7.00 for children

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Q Inn Richmond
Quality Inn West End
Holiday Inn Hotel Suites Richmond West End an IHG Hotel
Holiday Inn Hotel and Suites Richmond West End by IHG Hotel
Holiday Inn Hotel and Suites Richmond West End by IHG Richmond

Frequently asked questions

Does Holiday Inn Hotel and Suites Richmond West End by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Hotel and Suites Richmond West End by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Hotel and Suites Richmond West End by IHG?

Yes, there's an outdoor pool.

Are pets allowed at Holiday Inn Hotel and Suites Richmond West End by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at Holiday Inn Hotel and Suites Richmond West End by IHG?

Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Holiday Inn Hotel and Suites Richmond West End by IHG?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Holiday Inn Hotel and Suites Richmond West End by IHG and nearby?

Holiday Inn Hotel and Suites Richmond West End by IHG has an outdoor pool and a fitness center.

Are there restaurants at or near Holiday Inn Hotel and Suites Richmond West End by IHG?

Yes, there's an onsite restaurant.

What's the area around Holiday Inn Hotel and Suites Richmond West End by IHG like?

Holiday Inn Hotel and Suites Richmond West End by IHG puts you in Laurel, in the heart of Richmond. Popular attractions include University of Richmond, which is 7 minutes away by car.

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Reviews

Holiday Inn Hotel and Suites Richmond West End by IHG Reviews

8.6

Excellent

9.0

Cleanliness

2.0

Location

9.0

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

  • The property's on-site dining and bar option was a convenient and nice feature. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Bathroom
Shower
Water
Service staff
Breakfast
Booking
Lobby
Toilet
Bed

Reviews

8/10 Very good

weekend getaway

Very clean, well-maintained hotel. I would visit again if I'm ever in the area
Shana, 2-night trip

10/10 Exceptional

This was a great room close to a great restaurant so a good ending to a long day of travel.
Patricia, 1-night trip

10/10 Exceptional

Friendly staff, clean rooms and comfortable beds. No complaints.
Lauren, 1-night trip

10/10 Exceptional

So clean!

I love that the hotel is very clean. The smell is clean and fresh. The beds and pillows are comfortable.
Wichuda, 1-night trip

10/10 Exceptional

Fantastic hotel for stays in Henrico!

The best property in the area. Recently renovated and extremely clean and functional property. We stayed here for a wedding and had at least 8 rooms in total. Kids loved the place and the location was ideal ie close to all necessities.
6-night trip

10/10 Exceptional

Our stay was very awesome and the area was the highlight. Shopping was very convenient from this location and many restaurants to choose from. Staff very friendly and helpful
Mertalia, 7-night trip

10/10 Exceptional

Great stay
Laura, 2-night trip

10/10 Exceptional

Great hotel

This hotel was pleasantly surprising. Some elevator issues, but nothing that would make me not return.
2-night trip

10/10 Exceptional

Fabulous outdoor space!

We loved this hotel. The room was comfortable and clean and the pool and outdoor patio were just great. For the price, this place was an amazing value.
Jennifer, 2-night trip

10/10 Exceptional

Everything was great cant complain at all best part was the bed and shower.definitely will be back
Felicia, 1-night trip

10/10 Exceptional

Great stay, appreciated each staff member that was helpful
Briana, 2-night trip

10/10 Exceptional

Better than it looks

The hotel does not look like it’s in the best part of town, but the interior is really great and the bed was very comfortable.
Kenton, 1-night trip

10/10 Exceptional

We had a great stay would highly recommend and pricing not bad they also had breakfast lunch and dinner included for free I don’t think u have to pay overall amazing stay
Ally, 2-night trip

10/10 Exceptional

Outstanding experience with a truly amazing staff at the front desk!
Jennifer, 1-night trip

10/10 Exceptional

Good stay

My family and I enjoyed our stay at the Holiday Inn & Suites. The kitchen staff were wonderful. They happily and carefully accommodated my children’s food allergies. Our suite was very comfortable. My only issue was that the bedroom air conditioner was extremely loud at times while trying to sleep. Otherwise we had a great stay.
2-night trip

10/10 Exceptional

Very nice, clean and helpful staff
Joyce, 1-night trip

10/10 Exceptional

Thank you to the Asst Manager for allowing me to check-in early! As a solo female traveler, safety is utmost important and I felt safe in this hotel!
Cindy, 1-night trip

10/10 Exceptional

Excellent customer service. Room was clean and comfortable. Will definitely stay here again!
Martisha, 1-night trip

10/10 Exceptional

Enjoyable

Provide a safe place for my family to stay while away from home.
Bonnie, 3-night trip

10/10 Exceptional

My 1st priority when staying in a hotel is cleanliness, this hotel is very clean, convenient parking, close to shopping & easy to locate.
mary, 2-night trip

10/10 Exceptional

Richmond West

Convenient to I-64W lots of dining choices around although I was hoping to go to Subrosa but found it was closed
Dolores, 1-night trip

8/10 Very good

The room and grounds was very clean.
Debra, 2-night trip

8/10 Very good

Surprisingly good little spot. Exactly what you would expect. Would be nice to have breakfast included though.
Nicole, 2-night trip

10/10 Exceptional

Loved it everyone was great
Jasmine, 1-night trip

8/10 Very good

Room was comfortable and clean, staff was friendly

I would have given the hotel 5 stars but breakfast selection was very limited and over priced. Coffee wasn't even included with the room, which was surprising to me. Its little things like that which make me want to come back to a hotel or not. Although this was clean and staff was excellent...I won't likely be back.
Lindsey, 1-night trip