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Holiday Inn Hotel & Suites Des Moines - Northwest by IHG

3.0 star property
Urbandale hotel with indoor pool and restaurant

Choose dates to view prices

Photo gallery for Holiday Inn Hotel & Suites Des Moines - Northwest by IHG

Exterior
Front of property - evening/night
In-room safe, desk, iron/ironing board, free cribs/infant beds
Meeting facility
Bar (on property)

Reviews

8.2 out of 10
Very good
In the heart of Des Moines, Holiday Inn Hotel & Suites Des Moines - Northwest offers a welcoming retreat with shopping on site and an indoor pool. Unwind at the 24-hour gym or enjoy a drink at the bar while appreciating helpful staff that have left lasting impressions on previous guests.

Popular amenities

  • Bar
  • Pet friendly
  • Connecting rooms available
  • Airport transfer
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • Free area shuttle
  • 24-hour fitness center
  • Room service
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is ₩140,825
₩157,724 total
includes taxes & fees
May 4 - May 5

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Living Area)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom (Living Area)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Parlour Room)

Suite, 1 King Bed (Parlour Room) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed (Parlour Room)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Hair dryer
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed (Additional Living and Dining Area)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed (Additional Living and Dining Area)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Additional Living and Dining Area)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds (Additional Living and Dining Area)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication Accessible)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Accessible (Communication Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Hair dryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Living and Dining Area)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom (Living and Dining Area)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living Area)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom (Living Area)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living and Dining Area)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom (Living and Dining Area)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Hair dryer
  • Sleeps 2
  • 1 King Bed

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9.0 out of 10, Wonderful, 1,669 reviews
The price is ₩155,812
₩174,510 total
includes taxes & fees
May 4 - May 5
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About the neighborhood

Map
4800 Merle Hay Rd, Urbandale, IA, 50322

What's nearby

  • Merle Hay Mall - 3 min drive - 2.2 km
  • Drake University - 8 min drive - 7.6 km
  • Living History Farms - 10 min drive - 12.2 km
  • Wells Fargo Arena - 11 min drive - 13.3 km
  • Iowa Events Center - 11 min drive - 13.4 km

Getting around

  • Des Moines International Airport (DSM) - 34 min drive
  • Free airport shuttle
  • Free area shuttle

Restaurants

  • ‪Chick-Fil-A - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Casey's General Store - ‬2 min drive
  • ‪Sonic Drive-In - ‬13 min walk
  • ‪Buffalo Wild Wings - ‬17 min walk

About this property

Holiday Inn Hotel & Suites Des Moines - Northwest by IHG

At Holiday Inn Hotel & Suites Des Moines - Northwest by IHG, you'll be within a 15-minute drive of Drake University and Wells Fargo Arena. The restaurant is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge. A free airport shuttle and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 198 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (up to 50 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Free airport shuttle (available 24 hours)
DONE

Offsite

    • Free area shuttle within 2 mi
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Free local shuttle

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Conference space (15000 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Partially open bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 15 per person
  • Microwaves are available for USD 7 per night
  • Refrigerators are available for USD 7 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per stay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Hotel Moines Northwest
Holiday Inn Moines Northwest
Holiday Inn Hotel Moines Northwest Urbandale
Holiday Inn Moines Northwest Urbandale
Holiday Inn Hotel Suites Des Moines Northwest
Holiday Inn Hotel Suites Des Moines Northwest an IHG Hotel
Holiday Inn Hotel & Suites Des Moines - Northwest by IHG Hotel

Frequently asked questions

Does Holiday Inn Hotel & Suites Des Moines - Northwest by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Hotel & Suites Des Moines - Northwest by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Yes, there's an indoor pool.

Are pets allowed at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Yes, pets are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 20 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Yes, there's free self parking.

Is airport shuttle service offered by Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and contactless check-out are available.

Is there an onsite casino at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

No, this hotel doesn't have a casino, but Prairie Meadows Racetrack and Casino (14-min drive) is nearby.

What is there to do at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG and nearby?

Holiday Inn Hotel & Suites Des Moines - Northwest by IHG has an indoor pool and a 24-hour fitness center.

Are there restaurants at or near Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Yes, there's an onsite restaurant.

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Holiday Inn Hotel & Suites Des Moines - Northwest by IHG Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Breakfast
Location
Bathroom
Food
Building
Children
Restaurant

What guests liked

  • The pool was great, good sized, and clean, with extended hours until midnight. (4 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Excellent stay

It was an excellent stay and restaurant attached was great
Justina, 1-night trip

8/10 Very good

Convenient location with great dog walking neighborhoods close by. Super friendly front desk staff and quality bedding with generous sized rooms
1-night trip

10/10 Exceptional

Great stop for one night on the road back home. Attached restaurant (Bennigan’s) was very convenient, good food & good service
James, 1-night trip

10/10 Exceptional

Perfect Stay

Our stay at Holiday Inn & Suites on Merle Hay Rd. in Des Moines, IA was wonderful. Employees are very accomodating. They had a restaurant connected to the hotel, which we did not go to but was nice to know we could have. Pool is open til midnight and they are very child friendly. Will definitely be coming back next time we travel to Des Moines.
Rachel, 2-night trip

6/10 Good

Good, almost great but not quite there

Hotel staff was amazing. Our room was nice. Lots of dings and scratches all around that made me nervous if theyd charge us for it even though it was there prior to us. They didn't have trash can liners that i thought was odd. Found a dog chew toy up agaisnt the bed frame on the floor but everything else was super clean! The bed and pillows were perfect.
Elizabeth, 1-night trip

4/10 Fair

The fridge does not work in room 101 - kids from a baseball team were running through the hallways at 1 in the morning
samantha, 1-night trip

2/10 Poor

Bed bugs in the room.

Hotel room 220 had bed bugs. We have bites all over body. Management was made aware. They said they would return my stay payment but only gave me a discount for the inconvenience. Wich did not even cover for the precautions we had to take in order to not expose our home to bed bugs. Terrible experience, painful and uncomfortable.
Nubia, 2-night trip

8/10 Very good

Nice hotel
Taylor, 1-night trip

10/10 Exceptional

Comfortable and Quiet

I was traveling for business in the Des Moines area and stayed here. Commute to and from downtown Des Moines wasn't bad, with travel time around 20 minutes one way. The room was clean and quiet. The shower head didn't have a lot of power, but it got the job done and was the only negative from my experience. Overall, the hotel was great, and I will stay there again in the future.
Kelly, 2-night trip

10/10 Exceptional

Favorite place to stay in Des Moines, great location and cleanliness
Joshua, 1-night trip

10/10 Exceptional

great stay, comfortable and clean
1-night trip

10/10 Exceptional

Very helpful and friendly front desk staff. Clean, very quiet, and felt safe.
Sarah, 2-night trip

10/10 Exceptional

Very clean great shower good location
Jeanne, 1-night trip

8/10 Very good

Hotel was great!
Christine, 1-night trip

10/10 Exceptional

Hotel and out room was very clean , room was quiet with a comfortable bed and clean bathroom.
Joanna, 1-night trip

8/10 Very good

The only issue we had was paying for a suite that was near something that made outrageous noise kicking on and off. Was told at checkout it was the elevator. Would have appreciated some type of compensation for not sleeping due to noise.
Brenda, 1-night trip

2/10 Poor

Don’t waste your time staying!

I was double charged and have yet to see my money back, I called to the front desk and they were short staffed so they couldn’t bring me what I asked for & the hotel was crowded w antique pots bc they had a sell going on within the rooms so it caused for slow elevators etc
Edlena, 1-night trip

10/10 Exceptional

Should have free breakfast!
Lee, 1-night trip

10/10 Exceptional

It was good stay.
Abdirahman, 1-night trip

10/10 Exceptional

Everything was clean at the hotel.
Jacqueline, 1-night trip

10/10 Exceptional

Truly one of the finest hotels I've stayed in my countless trips while heading from Michigan to Colorado.
Greg, 1-night trip

10/10 Exceptional

Staff was nice, clean hotel, easy parking, restaurant right next door! Awesome experience!
Kate, 1-night trip

10/10 Exceptional

Great stay
David, 1-night trip

8/10 Very good

This hotel needs to be updated.
Typhanie, 3-night trip

10/10 Exceptional

This is the second time I've stayed at this property, with a few more visits scheduled over the next couple months. The area itself is not great as it's a seedy part of Urbandale, however the hotel itself is tucked away off the main street and is fairly clean and welcoming. The staff has always been top-notch and the rooms (cleanliness and amenities) is adequate if you just need a safe, clean place to lay your head. Definitely would recommend this location.
Roland, 3-night trip