The room was the only goid thing of this stay. When we arrived, check-in was slow (but ok) and we patiently waited. Once we got to the counter, the agent did not greet us just checked us in. While checking in, we asked the agent (Emily) why we are being charged parking fees for 2 cars for a hotelbwith so much parking available. Emily did not even acknowledge my question, nor provide an answer. Rude! I will NEVER reserve another DoubleTree hotel due to the parking cost which I find to be absurd. Keep in mind rhe parking lot is not right outside of the door, where parking is extremely limited. Lastly, Emily made a conscious effort to not offer us their complementary cookies, which I found out after the fact each guests are to receive. Me and my guest were NOT offered anything. Thankfully, the agent working overnight, who I asked respectfully gabe us them at that time. This definitely felt racially driven from Emily not treating us the same as all the other guests. Will not be booking at anymore DoubleTree Hotels. The room was nice but I refuse to sleep anywhere where the guests are not treated equally the same and asked to pay for parking. Thanks