Sat right on top of the sparkling Hoog Catharijne shopping mall, right next to Utrecht Centraal station, the hotel is literally a bridge to Utrecht's historic and beautiful moated citadel. Bars, cafes, restaurants, monuments and boat tours are within a short walk, and the hotel itself is a cozy and friendly hideaway with firm, comfy beds and lovely bathrooms.
The staff we met were great, but the hotel is very efficient and needed very little interaction with them for a pleasant stay.