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Hotel Serrano

4.0 star property
Discover your new home away from home where helpful staff await you.

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Photo gallery for Hotel Serrano

Reception
Exterior
Couples dining
Land view from property
In-room safe, laptop workspace, soundproofing, free WiFi
Experience the vibrant energy of Hotel Serrano, situated near Gran Via. With a coffee shop and car rentals on site, explore the city with ease. Connect to in-room WiFi or unwind at the bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • 24-hour front desk
  • Car rentals on site
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Babysitting (surcharge)
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Bathtub or shower
The current price is $104
includes taxes & fees
$95 per night
Mar 16 - Mar 17

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room Single Use

Hair dryer, bidet, towels

Double Room Single Use

Highlights

Soundproofed
Air conditioning
HDTV
Bidet
Hair dryer
Private bathroom
Laptop workspace
In-room safe
  • 193 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room

Double Room | In-room safe, laptop workspace, soundproofing, free WiFi

Double Room

Highlights

Soundproofed
Air conditioning
HDTV
Bidet
Hair dryer
Private bathroom
Laptop workspace
In-room safe
  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Single Room

Single Room | In-room safe, laptop workspace, soundproofing, free WiFi

Single Room

Highlights

Soundproofed
Air conditioning
HDTV
Bidet
Hair dryer
Private bathroom
Laptop workspace
In-room safe
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Superior Room | In-room safe, laptop workspace, soundproofing, free WiFi

Superior Room

Highlights

Soundproofed
Air conditioning
HDTV
Separate bedroom
Bidet
Hair dryer
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 2 Large Twin Beds

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The price is $136
includes taxes & fees
$123 per night
Mar 9 - Mar 10
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About the neighborhood

Map
Calle de Marques de Villamejor, 8, Madrid, Madrid, 28006

What's nearby

  • WiZink Center - 3 min drive
  • Gran Via - 3 min drive
  • Santiago Bernabéu Stadium - 4 min drive
  • Puerta del Sol - 6 min drive
  • Plaza Mayor - 6 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive
  • Calanas Station - 4 min drive
  • Madrid Recoletos Station - 12 min walk
  • Nuevos Ministerios Station - 23 min walk
  • Nunez de Balboa Station - 7 min walk
  • Ruben Dario Station - 7 min walk
  • Serrano Station - 10 min walk

Restaurants

  • ‪Honest Greens Serrano - ‬4 min walk
  • ‪Five Guys Serrano - ‬4 min walk
  • ‪Tatel - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Cervecería Serrano - ‬4 min walk

About this property

Hotel Serrano

Hotel Serrano puts you just a 5-minute drive from Gran Via and Prado Museum. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Also, Santiago Bernabéu Stadium and El Retiro Park are just a 5-minute drive away. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Nunez de Balboa Station is 7 minutes and Ruben Dario Station is 7 minutes.

Languages

English, Italian, Polish, Spanish

At a glance

DONE

Hotel size

    • 34 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 656 ft (EUR 30 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Babysitting (surcharge)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1969
  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 16.5 for adults and EUR 7.50 for children

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Parking is available nearby and costs EUR 30 per day (656 ft away)

Policies

This property accepts credit cards and debit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Serrano Madrid
Serrano Madrid
Hotel Serrano Silken Madrid
Hotel Serrano Silken
Serrano Silken Madrid
Serrano Silken
Hotel Serrano Managed by Silken

Frequently asked questions

Does Hotel Serrano offer free cancellation for a full refund?

Yes, Hotel Serrano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Serrano?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Hotel Serrano?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Hotel Serrano?

No, this hotel doesn't have a casino, but Casino de Madrid (3-min drive) and Casino Gran Via (4-min drive) are both nearby.

What's the area around Hotel Serrano like?

Hotel Serrano is in Salamanca, a short 7-minute walk from Nunez de Balboa Station and 16 minutes' walk from Puerta de Alcalá.

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Hotel Serrano Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent location
CARLOS, 3-night trip

10/10 Exceptional

Great location for families visiting Madrid. Safe, clean and walkable to attractions, shopping and restaurants
Carlos, 1-night trip

8/10 Very good

The property is located in a quiet and safe neighborhood which is known for its upscale stores. Conveniently close to metro and bus stops.
Marie de Lourdes, 8-night trip

10/10 Exceptional

Good option for family trip in Madrid. Walking dustance to attractions, stores and restaurants
Carlos, 2-night trip

10/10 Exceptional

We really enjoyed our stay!!
Rodrigo, 6-night trip

10/10 Exceptional

great Location, clean, a few minuts from Puerta de Arcalá
Raquel, 3-night trip

8/10 Very good

Excellent location, clean room and very nice staff.

10/10 Exceptional

Excellent hotel in the heart of Salamanca. Had a great stay here. Would recommend. Staff was professional and warm. Breakfasts were diverse and delicious.
Bruce, 7-night trip

10/10 Exceptional

Good value, excellent location
SHERRY, 3-night trip

10/10 Exceptional

Awesome place!
Sara, 1-night trip

10/10 Exceptional

Great location
Perry, 1-night trip

10/10 Exceptional

Good location for tourists. You can walk to key areas such as El Retiro, Gran Vía, etc.
Luis, 1-night trip

10/10 Exceptional

Great location for shopping
Perry, 1-night trip

8/10 Very good

Nice
Alessandro, 1-night trip

10/10 Exceptional

Location service rooms all great!
Altoon, 1-night trip

8/10 Very good

The location was perfect.
Monica, 5-night trip

10/10 Exceptional

Clean and a nice walk to el centro (30 mins). Very close to the US Embassy where I had a meeting. Great stay.
Elizabeth, 1-night trip

10/10 Exceptional

Great location for public transportation, Great Area for shopping (All designer stores literally around the corner), Friendly staff, and a lowkey hotel… Thank you 😍
Antwoyne, 6-night trip

10/10 Exceptional

Very nice hotel in a nice part of town, tho metro stations nearby and the area around it has lots of shopping options
Ulises, 2-night trip

10/10 Exceptional

Good price for such location
Luis, 1-night trip

10/10 Exceptional

good, well located, simple
Alfredo, 1-night trip

10/10 Exceptional

Affordable quality hotel
Very pleasant stay at this hotel. Situated next to an important boulevard in the city. So many good restaurants in the chic Salamanca neighborhood! Short walk to Gran Fénix hotel for Súper cocktails at night. Price/quality cannot be beat.
Manuel, 2-night trip

10/10 Exceptional

all excellent!!!!!
ARIEL, 5-night trip

10/10 Exceptional

Good towels! Helpful staff. Convenient public transit.
reid, 4-night trip

10/10 Exceptional

Great!
Marin, 4-night trip