It was nice to stay there but facilties are bit old especially for the water tap which was seperated hot and cold water when i need to wash my hands. But nice bed and it was cozy there. But as I said facilities are basically old and they've got to change the towel and some of facilities to new ones.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
3๋ฐ ์ฌํ
10/10
Great
Shado
1๋ฐ ์ฌํ
10/10
I was greet by and outstanding receptionist she made sure we was okay and went above and beyond to make sure my daughter was happy too.
Outstanding service would definitely return.
I wish I knew her name so I could let management know
Ashley
1๋ฐ ๊ฐ์กฑ ์ฌํ
8/10
Tony
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Lovely stay, very helpful staff, elegant.
Erika
1๋ฐ ์ฌํ
8/10
Two night stay in a standard double room which was very spacious! The only hiccup was that the AC was malfunctioning and during the london heatwave week did prove difficult to sleep at night. We were given a fan but unfortunately the AC issue was not resolved. Other than that everything else was fine, breakfast was tasty and the staff friendly.
Cynthia
2๋ฐ ์ฌํ
8/10
Nice hotel good quality room and easy access to train to central london. Lack of staff to deal with tours groups meant the breakfast was limited but ok.
Jeremy
2๋ฐ ๊ฐ์กฑ ์ฌํ
8/10
Maxence
2๋ฐ ์ฌํ
10/10
The only issue - linked to having parking - it doesnโt and you have to go off and find parking which is not easy.
That needs to be made clearer on your searches
Paul
1๋ฐ ์ถ์ฅ
8/10
It was very good place to stay. Would request softer pillows.
Primrose
3๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Michael
1๋ฐ ์ฌํ
10/10
Good.
Yisilamujiang
4๋ฐ ์ฌํ
8/10
Anders
2๋ฐ ์ฌํ
10/10
We had a fantastic experience staying at the Leonardo Hotel in a family room. From the moment we arrived, the staff were incredibly welcoming and attentive, making check-in smooth and stress-free. The family room was spacious, clean, and thoughtfully arranged โ perfect for our needs. The beds were very comfortable, and the extra touches like a coffee/tea station and plenty of towels made a big difference.
Our kids loved the space, and we appreciated how quiet and relaxing the room felt after a long day of sightseeing.
The location was ideal, with easy access to public transportation and nearby attractions. We felt very well looked after throughout our stay and would absolutely recommend Leonardo Hotel to families looking for comfort, convenience, and great service.
Weโll definitely be coming back!
Ramandeep
1๋ฐ ๊ฐ์กฑ ์ฌํ
2/10
Bed bugs - I went to this hotel for the third time as there were 2 really good stays โฆ I will not be visiting again . Woke at 5am to find a bedbug on my bed - called a sleepy reception to then be told that he will make maintenance aware โฆ I asked for a call for the manager to discuss what happened and what they were going to do about it and possibly receive an apology โฆ I havenโt had a call โฆ. Sorry but this is my experience and itโs really disappointing
Rachel
1๋ฐ ์ถ์ฅ
10/10
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ฌํ
10/10
Great
Shado
2๋ฐ ์ฌํ
8/10
from the start to the finish of my short stay at the Leonardo
Hotel was terrific, very nice, clean accommodation, very very friendly and courteous staff, excellent
Rudolph
2๋ฐ ์ฌํ
10/10
Roccher
1๋ฐ ์ฌํ
10/10
Stay was as good as always. Blaize and Nicky were amazing at getting me upgraded and checked in early so I had time to get ready for a wedding. Rooms were clean and the bed was so comfortable.