In the heart of Springfield's shopping district, Quality Inn Westfield - Springfield offers a warm welcome with a breakfast buffet, laundry facilities and business center. Connect to WiFi or catch up on news with free newspapers; guests rave about the helpful staff.
Reviews
7.27.2 out of 10
Good
Popular amenities
Pet friendly
Connecting rooms available
Laundry facilities
24/7 front desk
Air conditioning
Main amenities (11)
Daily housekeeping
Business center
24-hour front desk
Computer station
Front-desk safe
Vending machine
Self-serve laundry
Free newspapers in the lobby
Luggage storage
Tour/ticket assistance
TV in a common area
For families (6)
Children stay free
Free cribs/infant beds
Microwave
Connecting/adjoining rooms available
Private bathroom
Television
The current price is $104
$104
includes taxes & fees
$94 per night
Mar 9 - Mar 10
Room options
Available filters for rooms
Showing 2 of 2 rooms
View all photos for Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Highlights
Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Pillowtop bed
325 sq ft
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 King Bed, Non Smoking
Naismith Memorial Basketball Hall of Fame - 15 min drive
Eastern States Exposition - 16 min drive
Getting around
Westfield, MA (BAF-Barnes Municipal) - 6 min drive
Bradley Intl. Airport (BDL) - 40 min drive
Springfield Union Station - 18 min drive
Holyoke Station - 21 min drive
Northampton Station - 26 min drive
Restaurants
McDonald's - 14 min walk
Taco Bell - 5 min drive
Wendy's - 1 min walk
Burger King - 4 min drive
Starbucks - 5 min drive
About this property
Quality Inn Westfield - Springfield
Enjoy your visit to Westfield with a stay at Quality Inn Westfield - Springfield. Free perks include WiFi, self parking, and buffet breakfast daily between 6:30 AM and 9:30 AM. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
56 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-out available
Minimum check-in age: 21
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (2 total, up to 50 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Free offsite parking nearby
Other information
No alcohol served onsite
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Traveling with children
Children stay free (see details)
Working away
Business center
Computer station
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Television in common areas
Room amenities
Be entertained
32-inch TV
Satellite TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Pillowtop mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Safes in guestrooms can be used for USD 1.50 per night
Children & extra beds
Rollaway beds are available for USD 20.0 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per pet, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
State tax ID - C0003663290
Also known as
Econo Lodge Inn Westfield
Econo Lodge Westfield
Quality Inn Westfield Springfield
Quality Westfield Springfield
Quality Westfield Springfield
Quality Inn Westfield - Springfield Hotel
Quality Inn Westfield - Springfield Westfield
Quality Inn Westfield - Springfield Hotel Westfield
Frequently asked questions
Does Quality Inn Westfield - Springfield offer free cancellation for a full refund?
Yes, Quality Inn Westfield - Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quality Inn Westfield - Springfield?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 25 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Quality Inn Westfield - Springfield?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn Westfield - Springfield?
Check-in start time: 3 PM; Check-in end time: 3 AM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at Quality Inn Westfield - Springfield?
No, this hotel doesn't have a casino, but MGM Springfield (15-min drive) is nearby.
Does Quality Inn Westfield - Springfield have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
Does Quality Inn Westfield - Springfield have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Quality Inn Westfield - Springfield like?
Quality Inn Westfield - Springfield is in the heart of Westfield, a short 19-minute walk from General Wareham Park and 13 minutes' walk from Westfield Dog Bark.
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
8.0/10
Staff & service
7.0/10
Amenities
7.0/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
6/10 Good
Jan 27, 2025
Pretty much as expected
A couple of very small things that add up
- toilet seat loose - need to tighten
- hair dryer wall bracket loose - need to tighten
- faucet in shower slid forward about 2 inches when the button to start shower pushed
None of them a show stopper but made things seem cheap and not well managed or kept up
Edward
Edward, 2-night trip
Verified Hotels.com guest review
6/10 Good
Jan 26, 2025
It was so so
It wasnt awful but it wasnt spectacular. Area was ok. Small property which is fine. Staff was nice. Could use alot of updating. Door to balcony was damged like someone took a hammer out of aggression. Work seemed as it was a do it yourselfer and not a professional.
Antonio
Antonio, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 24, 2025
chad
chad, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 3, 2025
Delwyn
Delwyn, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 15, 2024
The room was nice but had some things that were broken when we arrived. The staff was kind but only had one person on staff so assistance was limited when the heater wasn’t working properly.
Melissa
Melissa, 1-night family trip
Verified Expedia guest review
4/10 Fair
Nov 11, 2024
Not a nice stay
We had to request a new room due to the foul odor of the bathroom. Our second room was better until we discovered a blood stain on the sheets.
Matt
Matt, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
darline
darline, 1-night trip
Verified Expedia guest review
8/10 Very Good
Nov 10, 2024
Noel
Noel, 1-night trip
Verified Expedia guest review
8/10 Very Good
Nov 10, 2024
The bathroom had hair on the tub and floor, and the sink had stubble it it.
Michelle
Michelle, 1-night family trip
Verified Expedia guest review
2/10 Poor
Nov 4, 2024
Dirty, unsafe.
Qingbin
Qingbin, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 1, 2024
Brent
Brent, 3-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 1, 2024
The room was dirty and smelled bad. Lots of stains on the door, floor and walls. The tub kept clogging up to 5 inches of water every time we showered. We ignored the reviews because we had no choice - every other hotel was booked. Reschedule your trip or find another hotel/bnb - do not stay here.
Michael
Michael, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Oct 29, 2024
Natalie
Natalie, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
Emily
Emily, 1-night trip
Verified Expedia guest review
4/10 Fair
Oct 28, 2024
We looked in 3 different rooms. Hair in bathtubs, on counters, crumbs & trash along corners of room. Would not recommend.
Alex
Alex, 2-night romance trip
Verified Expedia guest review
6/10 Good
Oct 28, 2024
Rooms were spacious but sheets were not clean.
Ashish
Ashish, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 27, 2024
Verified traveler
2-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 25, 2024
Tv didn’t work. Night clerk stated she would contact manager about getting some type of discount at 7. Mgt stated to me that his clerk was told that I said forget the problem. I stated that night to the clerk there wasn’t anything that could be done,so when checking out the manager read a note left by the clerk and was rude.
Donald
Donald, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 24, 2024
Staff was friendly. It was clean and comfortable, and I would stay there again.
Steve
Steve, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 14, 2024
We have stayed at this hotel on numerous occasions.
Pros: It is conveniently located right off the Westfield MA Pike exit. The beds are incredibly comfortable and a welcome respite after a long day of driving. The shower offers hot with great water pressure. The hotel is pet-friendly with a designated outside pet area. Breakfast is provided, and while it is pretty basic with hot and cold items, the waffle maker never fails to delight and the coffee was good.
Areas that would benefit from attention: the shower caulking was a tad mildew and the tub drained slowly. The back exterior door was not secured- so I was glad for the deadbolt and upper lock. Staff were professional but not overly welcoming.
Karen
Karen, 1-night family trip
Verified Expedia guest review
6/10 Good
Oct 14, 2024
Navro
Navro, 1-night trip
Verified Expedia guest review
6/10 Good
Oct 14, 2024
Moving stay
Michael
Michael, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 13, 2024
Room was clean, but requires a little some walking from parking.