Quality Inn Westfield - Springfield

2.5 star property
Start your day off right with a delicious breakfast buffet then get down to business at the convenient computer station.

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Photo gallery for Quality Inn Westfield - Springfield

Modern office space with leather chairs, a wooden coffee table, and a stylish interior design. | Quality Inn Westfield - Springfield
Luxurious waiting area with plush leather sofas, wooden coffee table, and a large mirror. Perfect for relaxing before your journey. | Quality Inn Westfield - Springfield

A well-appointed hotel room with a large bed, a comfortable chair, and a neatly made bed with a golden stripe. The room features a modern design with a large window offering a view of the cityscape. | Quality Inn Westfield - Springfield
Morning greetings at the hotel's inviting breakfast counter, featuring a variety of fresh options. | Quality Inn Westfield - Springfield
Quality Inn & Suites offers a serene getaway with its inviting architecture and well-maintained landscaping. | Quality Inn Westfield - Springfield
In the heart of Springfield's shopping district, Quality Inn Westfield - Springfield offers a warm welcome with a breakfast buffet, laundry facilities and business center. Connect to WiFi or catch up on news with free newspapers; guests rave about the helpful staff.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Connecting rooms available
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning

Main amenities (11)

  • Daily housekeeping
  • Business center
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is $104
includes taxes & fees
$94 per night
Mar 9 - Mar 10

Room options

Available filters for rooms
Showing 2 of 2 rooms

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Pillowtop bed
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Pillowtop bed
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
2 Southampton Rd, Westfield, MA, 01085

What's nearby

  • Holyoke Mall - 9 min drive
  • Big E - 12 min drive
  • MGM Springfield - 15 min drive
  • Naismith Memorial Basketball Hall of Fame - 15 min drive
  • Eastern States Exposition - 16 min drive

Getting around

  • Westfield, MA (BAF-Barnes Municipal) - 6 min drive
  • Bradley Intl. Airport (BDL) - 40 min drive
  • Springfield Union Station - 18 min drive
  • Holyoke Station - 21 min drive
  • Northampton Station - 26 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Taco Bell - ‬5 min drive
  • ‪Wendy's - ‬1 min walk
  • ‪Burger King - ‬4 min drive
  • ‪Starbucks - ‬5 min drive

About this property

Quality Inn Westfield - Springfield

Enjoy your visit to Westfield with a stay at Quality Inn Westfield - Springfield. Free perks include WiFi, self parking, and buffet breakfast daily between 6:30 AM and 9:30 AM. Fellow travelers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 56 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 3 AM
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (2 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Free offsite parking nearby
DONE

Other information

    • No alcohol served onsite

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Television in common areas

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)
  • Safes in guestrooms can be used for USD 1.50 per night

Children & extra beds

  • Rollaway beds are available for USD 20.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per stay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
State tax ID - C0003663290

Also known as

Econo Lodge Inn Westfield
Econo Lodge Westfield
Quality Inn Westfield Springfield
Quality Westfield Springfield
Quality Westfield Springfield
Quality Inn Westfield - Springfield Hotel
Quality Inn Westfield - Springfield Westfield
Quality Inn Westfield - Springfield Hotel Westfield

Frequently asked questions

Does Quality Inn Westfield - Springfield offer free cancellation for a full refund?

Yes, Quality Inn Westfield - Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Quality Inn Westfield - Springfield?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 25 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Quality Inn Westfield - Springfield?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Quality Inn Westfield - Springfield?

Check-in start time: 3 PM; Check-in end time: 3 AM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an onsite casino at Quality Inn Westfield - Springfield?

No, this hotel doesn't have a casino, but MGM Springfield (15-min drive) is nearby.

Does Quality Inn Westfield - Springfield have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does Quality Inn Westfield - Springfield have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Quality Inn Westfield - Springfield like?

Quality Inn Westfield - Springfield is in the heart of Westfield, a short 19-minute walk from General Wareham Park and 13 minutes' walk from Westfield Dog Bark.

Reviews

7.2

Good

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Good

Pretty much as expected A couple of very small things that add up - toilet seat loose - need to tighten - hair dryer wall bracket loose - need to tighten - faucet in shower slid forward about 2 inches when the button to start shower pushed None of them a show stopper but made things seem cheap and not well managed or kept up
Edward, 2-night trip
Verified Hotels.com guest review

6/10 Good

It was so so
It wasnt awful but it wasnt spectacular. Area was ok. Small property which is fine. Staff was nice. Could use alot of updating. Door to balcony was damged like someone took a hammer out of aggression. Work seemed as it was a do it yourselfer and not a professional.
Antonio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

chad, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Delwyn, 1-night trip
Verified Hotels.com guest review

6/10 Good

The room was nice but had some things that were broken when we arrived. The staff was kind but only had one person on staff so assistance was limited when the heater wasn’t working properly.
Melissa, 1-night family trip
Verified Expedia guest review

4/10 Fair

Not a nice stay
We had to request a new room due to the foul odor of the bathroom. Our second room was better until we discovered a blood stain on the sheets.
Matt, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

darline, 1-night trip
Verified Expedia guest review

8/10 Very Good

Noel, 1-night trip
Verified Expedia guest review

8/10 Very Good

The bathroom had hair on the tub and floor, and the sink had stubble it it.
Michelle, 1-night family trip
Verified Expedia guest review

2/10 Poor

Dirty, unsafe.
Qingbin, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Brent, 3-night trip
Verified Hotels.com guest review

2/10 Poor

The room was dirty and smelled bad. Lots of stains on the door, floor and walls. The tub kept clogging up to 5 inches of water every time we showered. We ignored the reviews because we had no choice - every other hotel was booked. Reschedule your trip or find another hotel/bnb - do not stay here.
Michael, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Natalie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Emily, 1-night trip
Verified Expedia guest review

4/10 Fair

We looked in 3 different rooms. Hair in bathtubs, on counters, crumbs & trash along corners of room. Would not recommend.
Alex, 2-night romance trip
Verified Expedia guest review

6/10 Good

Rooms were spacious but sheets were not clean.
Ashish, 2-night trip
Verified Expedia guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

6/10 Good

Tv didn’t work. Night clerk stated she would contact manager about getting some type of discount at 7. Mgt stated to me that his clerk was told that I said forget the problem. I stated that night to the clerk there wasn’t anything that could be done,so when checking out the manager read a note left by the clerk and was rude.
Donald, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was friendly. It was clean and comfortable, and I would stay there again.
Steve, 1-night trip
Verified Expedia guest review

8/10 Very Good

We have stayed at this hotel on numerous occasions. Pros: It is conveniently located right off the Westfield MA Pike exit. The beds are incredibly comfortable and a welcome respite after a long day of driving. The shower offers hot with great water pressure. The hotel is pet-friendly with a designated outside pet area. Breakfast is provided, and while it is pretty basic with hot and cold items, the waffle maker never fails to delight and the coffee was good. Areas that would benefit from attention: the shower caulking was a tad mildew and the tub drained slowly. The back exterior door was not secured- so I was glad for the deadbolt and upper lock. Staff were professional but not overly welcoming.
Karen, 1-night family trip
Verified Expedia guest review

6/10 Good

Navro, 1-night trip
Verified Expedia guest review

6/10 Good

Moving stay
Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Room was clean, but requires a little some walking from parking.
Wei, 1-night family trip
Verified Orbitz guest review

6/10 Good

Michael, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jose, 1-night trip
Verified Hotels.com guest review