Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

4.5 star property
Soak up sun-kissed days on pristine beaches with refreshing cocktails nearby.

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Photo gallery for Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Serene poolside setting with sunset views, perfect for relaxation. | Hilton Playa del Carmen, an All-Inclusive Adult Only Resort
Sunlit poolside retreat with loungers, palm trees, and a serene ocean view. | Hilton Playa del Carmen, an All-Inclusive Adult Only Resort
Enjoy serene views from this balcony with a stunning ocean backdrop, perfect for relaxation. | Hilton Playa del Carmen, an All-Inclusive Adult Only Resort
Sun-drenched resort with multiple pools, loungers, and palm trees, perfect for a relaxing getaway. | Hilton Playa del Carmen, an All-Inclusive Adult Only Resort
Indulge in serenity at the Jacuzzi, a haven of relaxation with its inviting blue walls and lush greenery. | Hilton Playa del Carmen, an All-Inclusive Adult Only Resort
Experience the ultimate retreat at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort. With a white sand beach, 3 poolside bars, and a swim-up bar, you can soak up the sun in style. Indulge in massages at Innan spa or enjoy Pilates classes and fitness sessions at the gym. Explore shopping on site or relax with free beach cabanas and concerts by live bands.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 7 restaurants and 3 poolside bars
  • 5 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Free beach cabanas
  • Beach sun loungers

Feel at home (6)

  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Private hot tub
  • Separate bathtub and shower
  • Separate sitting area
  • Television
The current price is $444
includes taxes & fees
$444 per night
Feb 23 - Feb 24

Room options

Available filters for rooms
Showing 16 of 16 rooms

Presidential Suite, 1 King Bed

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Dining table
  • 1959 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

One-Bedroom Suite - 1 King Bed

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Dining table
Free minibar items
  • 1331 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite Swim-Up Oceanfront - 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
  • 653 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Garden View - 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite Oceanfront Walk-Out - 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
  • 653 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

One-Bedroom Suite Oceanfront - 1 King Bed

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Dining table
Free minibar items
  • 1331 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Swim-Up - 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View - 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
  • 653 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Pool View - 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds (Swim-Up)

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
  • 653 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Garden View

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
  • 653 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
  • 653 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite Oceanfront - 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
  • 653 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
  • 653 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Pool View

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
  • 653 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Av. Constituyentes No. 2, Playa del Carmen, QROO, 77780

What's nearby

  • Quinta Avenida - 2 min walk
  • Mamitas Beach - 3 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • Playa del Carmen Maritime Terminal - 16 min walk
  • Xcaret Eco Theme Park - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Tulum Intl. Airport (TQO) - 97 min drive
  • Cozumel Intl. Airport (CZM) - 12.1 miles/19.5 km

Restaurants

  • ‪Bloody Mary Food Drinks & Rock - ‬2 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪Señor Frogs - ‬2 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪La Parrilla Playa - ‬3 min walk

About this property

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

At Hilton Playa del Carmen, an All-Inclusive Adult Only Resort, you can spend time at the beach enjoying free cabanas, beach massages, and sun loungers, plus you'll be just steps from Quinta Avenida. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Pelicanos, one of 7 restaurants, serves Fusion cuisine and is open for lunch and dinner. Other highlights at this luxurious property include 3 poolside bars, a fitness center, and an outdoor tennis court. Fellow travelers say great things about the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 524 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:30 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas (fines apply)
    • Caters to adults only

Property amenities

Food and drink

  • 7 restaurants
  • 5 bars/lounges
  • 3 poolside bars
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Concerts/live shows
  • Evening entertainment
  • Shopping
  • Pool table
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Coworking spaces
  • Conference space (6781 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • 3 outdoor pools
  • Bicycle parking
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Grab bar in shower
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Single sofa bed
  • Premium bedding
  • Pillowtop mattress
  • Free rollaway/extra bed

What to enjoy

  • Private indoor hot tub
  • In-room massage
  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Innan has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Dining

Pelicanos - This beachfront restaurant specializes in Fusion cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Asiana - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Rincón Mexicano - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Kalamata - Overlooking the pool, this theme restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open select days.
Spice - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Onsite parties or group events are strictly prohibited.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

All Inclusive Playa Carmen
Playa Carmen All Inclusive
Playa Carmen Resort
Royal Playa Carmen
Royal Playa Carmen All Inclusive Spa & Resort
Royal Playa Carmen Spa
Royal Playa Carmen All Inclusive Spa Resort
Hilton Playa Carmen Adults-Only All-Inclusive Playa del Carmen
Hilton Playa Carmen Adults-Only All-Inclusive
Hilton Carmen AdultsOnly Incl
Hilton Playa Carmen All-Inclusive Adult Resort Playa del Carmen
The Royal Playa del Carmen All Inclusive Spa Resort
Hilton Playa Carmen All-Inclusive Adult Resort
Hilton Playa Carmen All-Inclusive Adult Playa del Carmen
Hilton Playa Carmen All-Inclusive Adult
Hilton Playa Del Carmen An Adults Only All Inclusive
The Royal Del Carmen Inclusive

Frequently asked questions

Does Hilton Playa del Carmen, an All-Inclusive Adult Only Resort offer free cancellation for a full refund?

Yes, Hilton Playa del Carmen, an All-Inclusive Adult Only Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Yes, there are 3 outdoor pools.

Are pets allowed at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

No, this property doesn't have a casino, but Riviera Gran Casino (11-min walk) is nearby.

What is there to do at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. Hilton Playa del Carmen, an All-Inclusive Adult Only Resort also has 3 poolside bars, 5 bars, and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Yes, there are 7 onsite restaurants, featuring alfresco dining, Fusion cuisine, and garden views.

Does Hilton Playa del Carmen, an All-Inclusive Adult Only Resort have rooms with private hot tubs?

Yes, each room has a private indoor hot tub.

Does Hilton Playa del Carmen, an All-Inclusive Adult Only Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hilton Playa del Carmen, an All-Inclusive Adult Only Resort like?

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort is located on the waterfront in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 5 minutes' walk from Playa del Carmen Main Beach. Travelers say the area is walkable and good for shopping.

Reviews

8.8

Excellent

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very Good

Robert, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Evelin, 7-night trip
Verified Hotels.com guest review

6/10 Good

Tina, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jorge, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Tami, 7-night trip
Verified Hotels.com guest review

4/10 Fair

So many things have change, not for the good!
Where to start! We have been staying at this property each Thanksgiving for the last 9 years. We had so many issues this trip. We had already decided that we wanted to stay 2 extra days when we arrived. We inquired about extension. You can no longer upgrade, extend or make changes at front desk. You must go through travel agent or Hilton's site. We had to call every morning & evening to have the hot water heater "popped off" so that we had hot water. Sensor in the vanity area went triggered the lights from midnight to 6:00 am. Restaurants closed & there was no warning. We had the TV replaced in our room. Had to call twice to front desk to get the new remote. It is just the little things that can ruin a vacation. I have already begun searching for our new favorite resort in Playa! Beyond disappointed this trip.
Kimberly, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

William, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gorgeous, wonderful views and the staff was awesome.
Meronica, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Jack, 3-night trip
Verified Expedia guest review

8/10 Very Good

I like the property alot. This is my second stay in two years. I am going back next year. Rooms are nice. Staff is GREAT! Entertainment is great! I gave them a four this time because the drinks were watered down. That was not the case last time i stayed.
Felicia, 3-night romance trip
Verified Orbitz guest review

4/10 Fair

Food is horrible
chantel, 4-night trip
Verified Expedia guest review

6/10 Good

The place no longer has a beach due to sea level rise, no place to swim in the ocean
3-night trip
Verified Hotels.com guest review

8/10 Very Good

This is a court time that we’ve been to the property, we originally stayed here when it was “The Royal”. Since Hilton has taken over it seems like each time we go there are less amenities and more paying for things that used to be free. The staff is still exceptional but I think management is on a money grab for little things.
Rose, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Muy buen lugar. Area segura y buenos anfitriones.
Emyr Vazquez, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location. Food was good. No compleants
SORANGEL, 6-night trip
Verified Expedia guest review

6/10 Good

Robert, 10-night trip
Verified Expedia guest review

8/10 Very Good

Very nice resort, very clean, great staff. The location is great. Beach is narrow, shame there are no bars/restaurants on the beach or overlooking the beach. However you can have a very restful time here. The rooms are very nice, large with pretty balcony. An enjoyable stay, would recommend it.
Jane, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Love the property, Staff very attentive to guest. Shops everywhere, only thing I don’t care for is every other step outside of the Hotel, a vendor is trying to pull you into their “Family Store”😂. I will return again!!! Mister Bee, Ga.
Dwayne, 4-night family trip
Verified Expedia guest review

8/10 Very Good

The restaurants were all very good. Most of the entertainment was enjoyable. The negatives would be the wait we had at check in. They seemed to have temporarily miss placed our luggage. There was no access to beach area. The main negative was a non working elevator most of our stay.
Ross, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

We loved our stay! The staff was a helpful and friendly. The food for an all inclusive resort was surprisingly delicious. They always had events and activities going on so we barely had to leave the resort. It’s right next to fifth Ave which, within walking distance. There you will find lots of shopping, restaurants, & bars. Will definitely be back!
Alexis, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ideal property to stay at. Outstanding cleanliness and friendly competent staff. One example: My AC broke one evening and they sent someone to fix it within 5 min of me reporting it. Was fixed soon after and they checked in a few times to make sure all is well. I joined in a lot of activities: crafts, dancing, pickle ball, and the staff were always cheerful and energetic.
Amber, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful, well maintained! Good food!
Christopher E, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

JOSE, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was very nice! Staff was very friendly and food was good. The whole property was clean and nice.
Cara, 4-night romance trip
Verified Expedia guest review