The Living Bar & Prohibition Bar were closed due to construction, thus information was not relayed to us at any time prior to check in. We even got emails welcoming to โWโ but nowhere stated bars werenโt open, to the contrary
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 23์ผ
James
James ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 23์ผ
All around disappointment.
I rented a total of five hotel rooms for a business conference. I had hoped to impress my team. But instead, they lost most of our gift bags that they promised to put in the rooms. And had abominable customer service at the front desk. My room had a leaky toilet and a shower that didnโt work very well. Also, the hotel bar, which is half the appeal of this property was under construction, which was not published anywhere add all that frustration and disappointment to trying to resolve with the manager, whom has not returned a phone call or email since my stay. So much for trying to resolve it the old-fashioned way and give people a chance Before you write a poor review.
Utomoe
Utomoe ๋, 2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 16์ผ
2 thumbs up
The hotel was amazing.
LAKEISHA
LAKEISHA ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 10์ผ
Expensive, beautiful but not necessarily worth it
There are a lot of hidden fees. We were staying on the 12th floor and our view was the side of a building and a parking lot. The staff was helpful. The room was clean. The gym was tiny. We go drinks at the Prohibition. It was the best old fashion I have ever had (Simon is a wonderful bartender). But it was $80 for 2 drinks. It's a great location. We walked to most of the places we were visiting. The beds are so comfortable. Honestly the rooms are a lot smaller than I thought they would be. It was almost as much as I pay for a month of rent. I was looking at pictures online and they are a little misleading. Most of their pictures are of the suites. I think next time I am going to see what is cheaper. To me personally, the price was more than it was worth. That said, my girlfriend disagrees. She thought it was amazing. Do your own research. But please realize there are so many hidden fees. They have full size bottles of Momo shampoo, conditioner and body wash. There are 2 full size bottles of lotion. All of which are in the mid double digits. Their welcome bottle of wine is not complimentary for the room. And I never saw a list of what anything in the mini fridge costs. If you are offered anything just know non of it comes with the room. I'd say 7/10 overall. We took a video of the room but no pictures that can be shared. But I am attaching our Prohibition drinks, as it was the highlight of the stay.
Sheridan
Sheridan ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 2์ผ
App issue
The issue I had was with Hotels.com itself. I didnโt receive a confirmation email regarding my reservation. The app said I didnโt have a reservation so I made a second reservation. Again, the app said I didnโt have one and I didnโt receive a confirmation email. When I checked in, I had two reservations. I couldnโt talk to a person to rectify the issue.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 24์ผ
Kristi
Kristi ๋, 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 21์ผ
Average at best
Try and get extra coffee, or a coffee cup or even a toilet role. Good luck. Took four deliveries to get coffee and two new throw away cups for our in room coffee. Door man is too busy talking to the wheel cleaning guy outside to open the door or say hello. Forget the guy to help you with bags from the room ti the foyer he does not turn up.
J
J ๋, ์น๊ตฌ์ 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 15์ผ
Jada
Jada ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 12์ผ
anna
anna ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 7์ผ
Aaron
Aaron ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 3์ผ
Walkable and safe area
Excellent area, living room bar was fun with drinks and dancing.
Jonathan
Jonathan ๋, 3๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 27์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 26์ผ
Frank
Frank ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 18์ผ
loved my stay, will be back
huge spacious rooms, great amenities, friendly staff
Lacey
Lacey ๋, 2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 10์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 9์ผ
Maureen
Maureen ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 9์ผ
The hotel is very run down and under construction . Many amenities were not open ( roof top observatory and bar)
The rooms were nice but front desk service and valet was not good.
Brian
Brian ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 1์ผ
Magnificent building. Service, location and facilities were outstanding. Canโt wait to visit again
Kawanda
Kawanda ๋, 4๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 1์ผ
Akber
Akber ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 31์ผ
Riley
Riley ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 25์ผ
Birthday weekend
Check-in was great. Room was excellent. Our waitress in the Speakeasy was fantastic. Waiter at Keys cafe was very poor. 30th floor observation deck was closed and disappointed us.
Rick
Rick ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 25์ผ
Pamela
Pamela ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 25์ผ
My first time staying in a Hotel that had that many storys. It was a pleasure seeing something from the 1920s in such good condition and so well taken care of.