Terminal 5, London Heathrow Airport, West Drayton, England, TW6 2GD
What's nearby
Stockley Park - 9 min drive
Windsor Castle - 12 min drive
Eton College - 12 min drive
Windsor Racecourse - 13 min drive
LEGOLAND® Windsor - 14 min drive
Getting around
Heathrow Airport (LHR) - 12 min drive
Farnborough (FAB) - 36 min drive
Luton Airport (LTN) - 37 min drive
Gatwick Airport (LGW) - 43 min drive
London City Airport (LCY) - 82 min drive
Heathrow Terminal 5 Station - 6 min walk
Staines Station - 7 min drive
Datchet Station - 8 min drive
Station A Station - 16 min walk
Station B Station - 18 min walk
Restaurants
Giraffe - Heathrow - 13 min walk
Gordon Ramsay Plane Food - 12 min walk
BA Galleries Club Lounge North - 15 min walk
Pret a Manger - 12 min walk
Wagamama - 7 min walk
About this property
Sofitel London Heathrow
Sofitel London Heathrow puts you within a 15-minute drive of Windsor Castle and Thames River. Guests can indulge in spa services, and Vivre, one of 2 restaurants, serves breakfast and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a fitness center. The comfortable beds and helpful staff get great marks from fellow travelers.
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Guests are required to download the property's Accor Hotels mobile app before check-in
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Secured covered onsite self parking (GBP 40.00 per night)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) each morning 6 AM–10:30 AM
2 restaurants
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's menu
What to do
Shopping
Golfing nearby
Working away
Business center
45 meeting rooms
Conference space (32292 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2008
ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
Spa services
Sauna
Steam room
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in hallways
Handrails in stairways
Stair-free path to entrance
Room amenities
Be entertained
21-inch LCD TV
Premium digital channels
Home comfort
Climate-controlled air conditioning and heating
Bathrobes
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
Freshen up
Private bathroom
Separate bathtub and shower
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Desk chair
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services.
Dining
Vivre - This restaurant serves breakfast and dinner. A children's menu is available. Reservations are required.
La Belle Epoque - This fine-dining restaurant serves dinner only. Reservations are required. Open select days.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: GBP 100.00 per night
Optional extras
English breakfast is offered for an extra charge of approximately GBP 27.00 per person
Early check-in can be arranged for an extra charge of GBP 90.00 (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for GBP 35.0 per day
Parking
Covered self parking costs GBP 40.00 per night
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Heathrow Sofitel
London Heathrow Sofitel
London Sofitel
London Sofitel Heathrow
Sofitel Heathrow
Sofitel Heathrow London
Sofitel London
Sofitel London Heathrow
Sofitel London Hotel
Sofitel London Hotel Heathrow
Sofitel London Heathrow Hotel West Drayton
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow West
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow Hotel West Drayton
Frequently asked questions
Does Sofitel London Heathrow offer free cancellation for a full refund?
Yes, Sofitel London Heathrow does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sofitel London Heathrow?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sofitel London Heathrow?
Yes. Self parking costs GBP 40.00 per night.
What are the check-in and check-out times at Sofitel London Heathrow?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of GBP 90.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Sofitel London Heathrow and nearby?
Sofitel London Heathrow has a 24-hour fitness center and a sauna.
Are there restaurants at or near Sofitel London Heathrow?
Yes, there are 2 onsite restaurants.
What's the area around Sofitel London Heathrow like?
Sofitel London Heathrow is in Heathrow Villages, a short 6-minute walk from Heathrow Terminal 5 Station. Travelers say the area is walkable and good for families.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 22, 2024
Best hotel for Terminal 5 :)
FABIOLA
FABIOLA, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 22, 2024
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 22, 2024
Sarah
Sarah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 22, 2024
Walking distance to Heathrow
Stayed overnight for flight next morningmout of Heathrow
Shane
Shane, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 21, 2024
Good stay
Very convenient right by terminal 5 at Heathrow. Good rooms and a good selection of restaurants
Nigel
Nigel, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 21, 2024
Verified traveler
1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Dec 21, 2024
Pit stop before flight
The hotel was tricky to find, life I inititally used had no sign. Heathrow staff told me to go to top, which was wrong. Check in was okay, 6 people behind desk but only 1 helping guests. Not much about hotel explain, only the express checkout. Room was comfy, but not cleaned to standards of this hotel should be. Hairs all over shower wall and dude wipes packets on bedroom floor. It wad a quiet and comfortable room though and got a good night sleep before my flight. A short walk to terminal and lifts to take you up to departure.
Lorna Marie
Lorna Marie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 21, 2024
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 20, 2024
Ashley
Ashley, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 20, 2024
Diane
Diane, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 19, 2024
gareth
gareth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 19, 2024
christine
christine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 19, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 18, 2024
:)
Expensive but convenient. Good service in the club lounge
David
David, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 18, 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 18, 2024
Nice airport connected to terminal 5.
Younes
Younes, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 17, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 17, 2024
Jayne
Jayne, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 16, 2024
Verified traveler
1-night business trip
Verified Hotels.com guest review
2/10 Poor
Dec 16, 2024
Githinji
Githinji, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 16, 2024
Overrated and not recommended
Considering its location right on T5 and the relatively high price, I was expecting great things from Sofitel, but I was sorely disappointed. Firstly it has a really confusing layout - my room felt like it was about a mile walk from the main hotel, beyond the conference centre. Secondly it is really dated - presumably built for T5 opening back in 2007 and it hasn’t been touched since - lots of worn out features and furniture and just not stylish at all. Also cleanliness wasn’t great - my room reeked of cigarette smoke even though it’s a no smoking hotel! I was also ripped off in the bar, having ordered a regular glass of wine, they apparently brought me a large one and then tried to charge me for it, denying that a regular size even existed!!
Simon
Simon, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Dec 15, 2024
Place needs a refresh
I've stayed here a few times over the last 12 years. It really needs an update. The rooms are looking tired and worn. Some of the things in the room didn't work properly. Chekc in process was also slow. Many people behind the counter but I have no idea what they were doing, they weren't checking in the long queue of guests in a timely manner. So yes, it's still a good option if you want to stay at Terminal 5 overnight, but hope they step up their game.