In the heart of London, Carlton Hotel offers a warm welcome with express check-in and check-out. With concierge services, luggage storage, and a 24-hour front desk at your fingertips, guests can unwind knowing they're in good hands. Previous guests rave about the helpful staff.
St. James's Park Underground Station - 14 min walk
Restaurants
The Gallery - 4 min walk
The Queens Arms - 4 min walk
The Marquis of Westminster - 4 min walk
Pimlico Fresh - 4 min walk
Caffè Nero - 4 min walk
About this property
Carlton Hotel
When you stay at Carlton Hotel, you'll be just a 5-minute drive from Buckingham Palace and Big Ben. Also, Hyde Park and Trafalgar Square are just a 5-minute drive away. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Pimlico Underground Station is 6 minutes and Victoria Underground Station is 9 minutes.
At a glance
DONE
Hotel size
20 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
WiFi in public areas*
WiFi in rooms*
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
No alcohol served onsite
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Room service
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
Room amenities
Be entertained
Television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Sleep well
Pillowtop mattress
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge)
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
WiFi is available in guestrooms for GBP 5 per stay (rates may vary)
WiFi is available in public areas for GBP 5.00 per stay (rates may vary)
Early check-in can be arranged for an extra charge of GBP 20.00 (subject to availability)
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Does Carlton Hotel offer free cancellation for a full refund?
Yes, Carlton Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Carlton Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Carlton Hotel?
Sorry, there's no onsite parking at Carlton Hotel.
What are the check-in and check-out times at Carlton Hotel?
Check-in start time: 2:00 PM; Check-in end time: 4:00 AM. There's a charge of GBP 20.00 for early check-in (subject to availability). Check-out time is 11 AM. Express check-in and check-out are available.
What's the area around Carlton Hotel like?
Carlton Hotel is in London City Centre, a short 6-minute walk from Pimlico Underground Station and 19 minutes' walk from Buckingham Palace.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Carlton Hotel Reviews
Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
6.6/10
Staff & service
6.0/10
Amenities
6.0/10
Property conditions & facilities
6.2/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Bed
Luggage
Shower
Bathroom
Water
Elevator
Breakfast
Reviews
6/10 Good
Aug 25, 2025
Ok stay for one or two nights
Ok for a short stay but hotel is very tired and things need replacing and painting. No mattress protector on the bed, no hand towel, no shower mat. Funny smell in the bathroom probably the drains. Location great, ten min walk from Victoria.
carol
carol, 2-night trip
8/10 Very good
Jun 11, 2025
Great location
Basic but comfortable hotel in a very central part of London.
Michel
Michel, 1-night trip
8/10 Very good
Jun 16, 2025
Clean bathroom
Value for money
Yvette
Yvette, 1-night trip
10/10 Exceptional
Apr 9, 2025
Comfortable stay and value for money
Sagar
Sagar, 1-night trip
10/10 Exceptional
May 25, 2025
Nice and Pleasant
Nice and convenient hotel ear Pimlico
John
John, 1-night trip
6/10 Good
May 26, 2025
The staff were very good. Facilities acceptable.
Camille
Camille, 1-night trip
6/10 Good
Jul 23, 2025
Bare Bones
The Carlton is a bare bones hotel, meaning no frills. It provides a fan, electric tea kettle, TV. Internet is an extra charge. There is no refrigerator or microwave. There were too many beds in the room, leaving very little space to move around. It was clean. The bathroom was a wet bath where everything gets wet when showering.
Cheryl
Cheryl, 2-night trip
10/10 Exceptional
May 17, 2025
Great cheap hotel in heart of the city
Great cheap stay in the city for the night. Well connected close to Pimlico station and unbeatable for price. I ordered a single room and got a little bit comfortable room with a decent queen size bed and a balcony. Rooms were a bit tired and dusty but Cannot complain one bit for the price
Haedyn
Haedyn, 1-night trip
8/10 Very good
Jun 23, 2025
Carlton hotel Belgrave Rd Victoria
Great wee hotel near pimico tube station victoria line. Lovely area we felt safe here, couple of bars and corner shops.used victoria and Piccadilly lines mostly. Buckingham palace Big Ben westminister in walking distance.It was 30 degrees when we stayed so small balconey and room fan were very well appreciated.Staff good .extra charges tho for leaving bags and wi-fi £5 for 2 bags .Small bathroom but very clean.
Catherine
Catherine, 3-night trip
8/10 Very good
May 17, 2025
Fair price for what you get
It was a solo last minute business stopover for a couple of days. Did the job, at a fair price for what I was getting.
Tony
Tony, 2-night trip
6/10 Good
Jul 18, 2025
Not so great a stay
This hotel is not for comfort, if you are just looking for somewhere for the night that offers you closeness to Victoria station for the night, then it's fine but for long term, it doesn't work.
They charge so much to give you so little. Outdated deco, television so tiny and old you can barely see a thing. Not family friendly at all. You have to pay to use the internet after paying more than £100 pr night.
Chelsea Uzoma
Chelsea Uzoma, 2-night trip
6/10 Good
May 29, 2025
Great price, very clean.
Great price for a short stay in London. Very clean. Kettle with tea and instant coffee. Convenient location. Be aware: despite choosing RESERVE NOW, PAY WHEN YOU CHECK IN, immediately after making your reservation hotel will charge your card £65 - to be refunded later.
Vivian
Vivian, 2-night trip
8/10 Very good
May 7, 2025
Does what it says on the tin - cheap (for London) and cheerful accommodation in Central London. Bathroom was small - a wet room with a toilet in it, no shower curtain, but the room itself had everything I needed. It was perfect for a midweek overnight stay in central London at an affordable price
Sarah
Sarah, 1-night trip
10/10 Exceptional
May 21, 2025
Fabulous
Such lovely friendly staff, you can pay for early check in which is great. They have cold drinks at a reasonable price at reception day and night. Only thing not really a problem but may be good to change is the shower cause it’s small and sloppy when wet a no slip flat in the shower and a bath mat outside would be beneficial other then that lovely hotel will definitely be back
Jasmin
Jasmin, 2-night trip
8/10 Very good
Feb 20, 2025
We had a few days exploring London and the hotel was in a central area to Westminster where our plans were focused.
Shane
Shane, 2-night trip
8/10 Very good
Mar 18, 2025
Good value. Accessible
Robert
Robert, 1-night trip
4/10 Fair
Jun 3, 2025
I appreciate this is a cheap stay but the bed was so uncomfortable I considered moving hotels in the middle of the night. Huge dents in the mattress and bricks for pillows. Walls a paper thin and the fan in the bathroom was so loud and there was no way to turn it off. Basic facilities were provided though.
Nicola
Nicola, 1-night trip
6/10 Good
May 26, 2025
Good bed linen but no mattress protector
Camille
Camille, 1-night trip
4/10 Fair
Jun 29, 2025
In need of upgrade
This hotel should not advertise that it offers breakfast and wifi
There is no breakfast included in the price
There is no WiFi unless you pay
The rooms are shabby and old , and is real need of an upgrade
The beds are incredibly old and uncomfortable.
The bathroom is shocking , tiny space with smelly and old shower curtain. Not hygienic at all
The staff are neither helpful or unhelpful
Just sat there on their phones.
I would not recommend this hotel
Very very disappointing,
Stacey
Stacey, 2-night trip
10/10 Exceptional
May 26, 2025
No
HOW HEUNG VIVIEN
HOW HEUNG VIVIEN, 3-night trip
8/10 Very good
Aug 1, 2024
Great location, hotel is simple, fit for purpose.
Ruud
Ruud, 1-night trip
4/10 Fair
May 31, 2025
The room was to small paint work was dusty and dirty bathroom consisted of a toilet, sink and shower all fitted into a space no more than 2 x1 mts .we will never go back again I'm very disappointed with expdia and will never use them again. 😔
Eric
Eric, 5-night trip
10/10 Exceptional
Feb 19, 2025
great!
inna
inna, 2-night trip
6/10 Good
Feb 12, 2025
Connectivity to Victoria
Yuchit
Yuchit, 1-night trip
4/10 Fair
Jun 5, 2025
First impression was a bad one; from the general look of the place to the strong, dirty carpet smell. Staff was very welcoming, I have nothing bad to say about that. Got to our room and within a few minutes confirmed that we were not going to stay. Old, worn-out bedding so thin you can see the mattress through it, thin lumpy pillows. We have travelled a lot and are not very fancy people but this was definitely below our standards. We decided to go somewhere else. I dont quite understand the 10/10 and 8/10 notes in the reviews. We were offered to look at another room, which we declined. We looked for another hotel nearby.