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Casa Serras Andorra

5.0 star property
Luxury hotel with spa, near Pyrenees Andorra Shopping Centre

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Photo gallery for Casa Serras Andorra

1 bedroom, hypo-allergenic bedding, down comforters, minibar
Reception
Fitness studio
Daily buffet breakfast (EUR 25 per person)
1 bedroom, hypo-allergenic bedding, down comforters, minibar
Experience Andorra's luxurious side at Eurostars Andorra, where modern comforts and outdoor adventures blend. Unwind in the sauna, explore nearby Pyrenees Shopping Centre or take a spin on a rental bike - with helpful staff to ensure your stay is seamless.

Popular amenities

  • Bar
  • Spa
  • Pet friendly
  • Non-smoking
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Free children's club
  • 24-hour health club
  • Sauna
  • Self parking
  • Room service
  • Children's club
  • Babysitting
  • Business center

For families (6)

  • Babysitting (surcharge)
  • Children's club (free)
  • Separate bedroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room (Grand | Meritxell)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Deluxe Room (Grand | Meritxell)

Highlights

Soundproofed
Air conditioning
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Separate bedroom
Hair dryer
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Cinema)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Junior Suite (Cinema)

Highlights

Soundproofed
Air conditioning
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Separate bedroom
Hair dryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Family Suite

Highlights

Soundproofed
Air conditioning
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Separate bedroom
Hair dryer
Eco-friendly toiletries
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room (Grand)

Eco-friendly toiletries, hair dryer, slippers, towels

Deluxe Room (Grand)

Highlights

Soundproofed
Air conditioning
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Separate bedroom
Hair dryer
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Room (Grand Deluxe)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Family Room (Grand Deluxe)

Highlights

Soundproofed
Air conditioning
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Separate bedroom
Hair dryer
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite (Junior)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Family Suite (Junior)

Highlights

Soundproofed
Air conditioning
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Separate bedroom
Hair dryer
Eco-friendly toiletries
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, Corner

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Junior Suite, Corner

Highlights

Soundproofed
Air conditioning
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Separate bedroom
Hair dryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Deluxe Room

Highlights

Soundproofed
Air conditioning
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Separate bedroom
Hair dryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

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  • Pet friendly
  • Parking available
  • Free WiFi
8.8 out of 10, Excellent, 145 reviews
$92 nightly
The price is $104
Sep 15 - Sep 16
Total with taxes and fees
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About the neighborhood

Map
Avinguda Meritxell, 23, Andorra la Vella, AD500

What's nearby

  • Pyrenees Andorra Shopping Centre - 1 min walk - 0.0 km
  • Placa del Poble - 5 min walk - 0.4 km
  • Andorra Massage - 6 min walk - 0.6 km
  • Casa de la Vall - 6 min walk - 0.6 km
  • Caldea Spa - 14 min walk - 1.2 km

Getting around

  • La Seu d'Urgell (LEU) - 50 min drive
  • Barcelona El Prat Airport (BCN) - 166 min drive
  • L'Hospitalet-pres-l'Andorre Station - 59 min drive
  • Porté-Puymorens Station - 61 min drive
  • Burton's Station - 62 min drive

Restaurants

  • ‪Cafeteria La Terrassa Pyrenees - ‬1 min walk
  • ‪Mamá María - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪L'Orri - ‬6 min walk
  • ‪Dos Caçadors - ‬3 min walk

About this property

Casa Serras Andorra

Casa Serras Andorra features a free kids' club and puts you just steps from Pyrenees Andorra Shopping Centre. Guests can be pampered with sports massages at the spa and grab a bite to eat at the restaurant. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour health club, and a 24-hour fitness center. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 66 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • All guests must show a valid passport. This is the only form of identification that is accepted at this property.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free children's club
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Secured covered onsite self parking (EUR 25 per night)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
    • Onsite garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Free children's club
  • Babysitting (surcharge)
  • Children's games
  • Bed rails

What to do

  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • Business center
  • Meeting room
  • Conference space (861 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • 24-hour health club
  • Full-service spa
  • Sauna
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 31
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Hardwood flooring in room

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 15 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 95.0 per day
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chairs

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per pet, per day

Parking

  • Covered self parking costs EUR 25 per night
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Eurocard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Carlton Plaza
Carlton Plaza Hotel
Hotel Eurostars Andorra Centre La Vella
Eurostars Andorra Centre Hotel Andorra la Vella
Eurostars Andorra Centre Hotel
Eurostars Andorra Centre Andorra la Vella
Eurostars Andorra Centre
Hotel Eurostars Andorra Centre Andorra La Vella
Eurostars Andorra Hotel Andorra la Vella
Eurostars Andorra Hotel
Eurostars Andorra Andorra la Vella
Eurostars Andorra Hotel
Eurostars Andorra Andorra la Vella
Eurostars Andorra Hotel Andorra la Vella

Frequently asked questions

Does Casa Serras Andorra offer free cancellation for a full refund?

Yes, Casa Serras Andorra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Casa Serras Andorra?

Yes, dogs are welcome. There's a charge of EUR 50 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Casa Serras Andorra?

Yes. Self parking costs EUR 25 per night. Parking spots may be limited.

What are the check-in and check-out times at Casa Serras Andorra?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Casa Serras Andorra and nearby?

Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowmobiling. Indulge in a treatment at the spa and enjoy other amenities such as a 24-hour health club and a sauna.

Are there restaurants at or near Casa Serras Andorra?

Yes, there's an onsite restaurant.

What's the area around Casa Serras Andorra like?

Casa Serras Andorra is in Avenida Meritxell, a short 1-minute walk from Pyrenees Andorra Shopping Centre and 17 minutes' walk from Caldea Spa.

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