We checked in late and just wanted to get to bed. Our room was the last one available that night. After a lengthy check-in, we got up to our room to find that the shades would not go up or down. The thermostat had no reality to what the actual temperature in the room was. The tub did not drain and had stains on the bottom. The lightning was complicated and even with all of them, mine was insufficient. We did not complain as it was now one in the morning and just wanted our sleep, knowing there was no other room to get. When I spoke to the front desk the next morning, the girl was immature, cried and could not do anything to compensate us and or deal with the situation.
Jeffrey
1๋ฐ ์ฌํ
10/10
Nice clean hotel! Perfect for a 2 night stay
Kamisha
2๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Analyn
2๋ฐ ์ฌํ
10/10
Hotel was very clean and staff was cery friendly, breakfast could be stepped up a little
Robert
1๋ฐ ์ฌํ
10/10
Staff was friendly and hotel was very clean
Matthew
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Robert
1๋ฐ ์ฌํ
10/10
It was great & convenient for me being near the highway . Everything was great , the only down part was the comforter in my room was stained , optics it when I went to pull the covers back. They did come & bring me a new comforter
Juanita
์น๊ตฌ์ 1๋ฐ ์ฌํ
6/10
William
1๋ฐ ์ฌํ
4/10
Dirty room- dirt and spill stains on floor- hair and fingernail clippings on bathroom floor. Trashcan had not been emptied and no towels. The front desk ladies were very apologetic and tried to be helpful. No other rooms available and it was late when we checked in or we would have searched elsewhere for a room.
Called Hotels.com for help and only received a small refund and not in real money. The hotel supervisor said she couldnโt help since we booked 3rd party- just some Hilton Rewards points. All in all a waste of money. Booked here because they had the highest rating.
Caroline
1๋ฐ ๊ฐ์กฑ ์ฌํ
6/10
Izabella Christine
2๋ฐ ์ฌํ
8/10
No hassle check in and check out
Sharon
3๋ฐ ์ฌํ
10/10
Barbara
3๋ฐ ๊ฐ์กฑ ์ฌํ
8/10
The place was amazing near a lot to stores. I just wish that they had a microwave in the room and more breakfast options
Lourdes
2๋ฐ ๊ฐ์กฑ ์ฌํ
6/10
Quiet and good rest
Lourdes
2๋ฐ ๊ฐ์กฑ ์ฌํ
8/10
Iโd driven long distance from Florida and super-appreciated easy late check-in at 1:30 am. Everything was fine except floor was sticky/dirty. I could also have done without the blaring cacophony of multiple TV morning programs when I went down to breakfast.
Gary
2๋ฐ ๊ฐ์กฑ ์ฌํ
6/10
Very quiet..prefer heavier comforter..room was great
.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Dawn
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Jordan
1๋ฐ ์ฌํ
10/10
Tonia
1๋ฐ ์ถ์ฅ
10/10
Great experience and I would recommend it to anyone.
Tuwayne
3๋ฐ ๋ก๋งจํฑ ์ฌํ
10/10
Melissa
1๋ฐ ์ฌํ
2/10
Will never stay at another Tru if this one represents all. Management and front desk need to learn good customer service. Got to room - had no TV service - was told by front desk that she was not an electrician and after waiting for maintenance to come for 45 minutes was then told that they were off for the night so, we would have to go without a tv until the next day. We understand things happen, a simple apology would have gone a long way.