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Eastwell Manor, Champneys Hotel & Spa

4.0 star property
Ashford hotel with 2 restaurants and spa

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Photo gallery for Eastwell Manor, Champneys Hotel & Spa

In-room safe, free WiFi, bed sheets
Meeting facility
Superior Room (Manor) | In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets
Indoor wedding
Escape to the tranquil surroundings of Eastwell Manor, Champneys Hotel & Spa. Enjoy a rejuvenating facial at the on-site spa, or tee off at the golf course. Savor al fresco dining and fitness classes in this upscale retreat with two restaurants, a conference center, steam room and helpful staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Pool
  • Gym
  • 24/7 front desk
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Hot tub
  • Room service
  • Massage/treatment rooms

Feel at home (6)

  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

Check availability for these dates

Tonight

Sep 4 - Sep 5
Check availability for tonight Sep 4 - Sep 5

Tomorrow

Sep 5 - Sep 6
Check availability for tomorrow Sep 5 - Sep 6
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room (Manor)

Classic Room (Manor) | In-room safe, free WiFi, bed sheets

Classic Room (Manor)

Highlights

Heating
TV
Private bathroom
Bathrobes
Hair dryer
Electric kettle
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, free WiFi, bed sheets

Standard Room, 1 Double Bed

Highlights

Heating
TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Luxe)

In-room safe, free WiFi, bed sheets

Room, 1 Double Bed (Luxe)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
TV
Private bathroom
Bathrobes
Hair dryer
Electric kettle
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, free WiFi, bed sheets

Deluxe Suite

Highlights

Heating
TV
Private bathroom
Bathrobes
Hair dryer
Electric kettle
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, free WiFi, bed sheets

Standard Room, 1 Double Bed

7.8 out of 10
Good
(6 reviews)

Highlights

Heating
TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Ashford International Hotel & Spa

  • Pool
  • Spa
  • Pet friendly
  • Free parking
8.0 out of 10, Very Good, 1,000 reviews
$81 nightly
The price is $97
Oct 5 - Oct 6
Total with taxes and fees
Ashford International Hotel & Spa
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About the neighborhood

Map
Eastwell Park, Boughton Lees, Ashford, England, TN25 4HR

What's nearby

  • Willesborough Windmill - 6 min drive - 8.2 km
  • Ashford Designer Outlet - 7 min drive - 7.0 km
  • Port Lympne Wild Animal Park and Gardens - 15 min drive - 21.5 km
  • Port Lympne Wild Animal Park - 15 min drive - 21.8 km
  • Canterbury Cathedral - 20 min drive - 23.0 km

Getting around

  • Gatwick Airport (LGW) - 61 min drive
  • London (SEN-Southend) - 73 min drive
  • Wye Station - 3 min drive
  • Charing Station - 8 min drive
  • Canterbury Chilham Station - 8 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪The County Hotel (Wetherspoon) - ‬6 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Tickled Trout - ‬3 min drive
  • ‪Burger King - ‬5 min drive

About this property

Eastwell Manor, Champneys Hotel & Spa

At Eastwell Manor, Champneys Hotel & Spa, you'll be within a 15-minute drive of Port Lympne Wild Animal Park and Gardens. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and The Manor, one of 2 restaurants, serves breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a fitness center are other highlights. The helpful staff and overall property condition get good marks from fellow travelers.

At a glance

DONE

Hotel size

    • 23 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • 2 restaurants
  • Bar/lounge
  • Room service

Traveling with children

  • Children's menu

What to do

  • Fitness classes
  • Golfing
  • Skydiving nearby

Working away

  • Meeting rooms
  • Conference center (5586 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Champneys has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

The Manor - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
The Pavilion - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Here's the breakdown, no surprises

Optional extras

  • Continental breakfast is offered for an extra charge of approximately GBP 18.00 for adults and GBP 15.00 for children
  • Spa access is available for an extra charge of GBP 60 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 10 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of GBP 60 per day
  • Pool access available from 7:00 AM to 10:00 AM
  • The seasonal pool is open from May to September
  • Guests under 16 years old are not allowed in the fitness facility
  • Guests under 16 years old are not allowed in the spa

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Eastwell Manor Champneys Hotel Ashford
Eastwell Manor Ashford
Eastwell Manor Hotel
Eastwell Manor Hotel Ashford
Eastwell Manor Ashford, Kent
Eastwell Manor Champneys Hotel
Eastwell Manor Champneys
Eastwell Manor, Champneys &
Eastwell Manor, Champneys Hotel & Spa Hotel
Eastwell Manor, Champneys Hotel & Spa Ashford
Eastwell Manor, Champneys Hotel & Spa Hotel Ashford

Frequently asked questions

Does Eastwell Manor, Champneys Hotel & Spa offer free cancellation for a full refund?

Yes, Eastwell Manor, Champneys Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Eastwell Manor, Champneys Hotel & Spa?

Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 7:00 AM to 10:00 AM.

Are pets allowed at Eastwell Manor, Champneys Hotel & Spa?

Yes, pets are welcome. There's a charge of GBP 10 per accommodation, per night. Service animals are exempt from fees.

Is parking offered on site at Eastwell Manor, Champneys Hotel & Spa?

Yes, there's free self parking.

What are the check-in and check-out times at Eastwell Manor, Champneys Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Eastwell Manor, Champneys Hotel & Spa and nearby?

Have fun during the warmer months with activities nearby such as skydiving. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the hot tub. Eastwell Manor, Champneys Hotel & Spa also has an indoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Eastwell Manor, Champneys Hotel & Spa?

Yes, there are 2 onsite restaurants, featuring alfresco dining.

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Eastwell Manor, Champneys Hotel & Spa Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Spa
Breakfast
Food
Outdoor pools
Wedding
Location
Lobby
Building

Reviews

4/10 Fair

Disappointing experience

Sadly didn’t meet expectations, chaotic check-in with 2 1/2 hour delay to get into our room. The room in the mews cottage was ok but in dire need of attention, broken fittings, fraying carpets, cups didn’t fit in the coffee machine etc and dirty linen and food trays left for ages at bottom of stairs. Space in spa was limited so difficult if weather too cold to be outdoors, lockers in changing rooms broken or locks not working. Lovely setting and grounds but whole place badly in need of refurbishment and better management as staff trying their best but obviously stretched.
Jennifer, 2-night trip

8/10 Very good

Very beautiful property!
Owen, 2-night trip

6/10 Good

Disappointing service

Grounds are stunning, room comfortable but couldn’t get WiFi chrome cast to work - frustrating. Service in bar shocking, everyone was complaining. Was given a pizza that did not have correct ingredients on it as per menu, kitchen had decided to improvise due to having run out of ingredients without any communication. Not to be awkward but my son didn’t want a pizza smothered in gherkins as he doesn’t like them. This is not ok, especially if someone were to have allergies! No apology or acceptance of mistake. Distinct absence of customer care. Staff at breakfast good.
1-night trip

10/10 Exceptional

amazing stay beautiful grounds to walk on also breakfast was great plenty to have from fruits to a full english breakfast !!!
Natasha, 1-night trip

8/10 Very good

Night stay

Lovely service and nice night away! Pool facilities just lacked a bit of TLC, shampoo fallen off of wall in showers, sauna useable, hooks and some lockers broken in changing rooms. Breakfast was lovely and warm welcome upon check in and checkout. Would return but do not believe it to be worth the money paid.
Bobbie, 1-night trip

10/10 Exceptional

The property was beautiful, and the staff were extremely helpful.
Jennifer, 2-night trip

10/10 Exceptional

The best in Kent

One of the best hotels in Kent and when I’ve been coming to you for 20 years is a favourite highly recommended
ANTHONY, 1-night trip

10/10 Exceptional

Amazing hotel,highly recommend
David, 1-night trip

10/10 Exceptional

The view at Champneys was beautiful, the staff were very helpful and friendly. I would highly recommend a stay at Champneys and have full enjoyment of the Spa.
Anusha, 2-night trip

10/10 Exceptional

Beautiful tranquil spot - an ideal retreat
roderick, 1-night trip

8/10 Very good

Quite good

Initially we had a problem with our room but the staff dealt with it very well and we were moved to another room. Overall we found the staff very helpful and efficient. Our first breakfast was in the spa and service there was slow. Eastwell Manor is a beautiful building in a beautiful setting. We felt our stay there was good but yet there were a number of things that could be improved on and managed more efficiently. It’s worth a visit though despite this.
2-night trip

10/10 Exceptional

Beautiful venue

The hotel staff were wonderful. The food was exquite.
Victor, 2-night trip

6/10 Good

Main hotel building is beautiful and the bar service in the evening was good. At breakfast on a Saturday morning, there didn’t seem to be enough staff helping serve a busy restaurant. We stayed in the Mews Cottages, overall the value for money was good; however, the rooms need some work to maintain them. The windows didn’t close properly, meaning the bathroom was very cold and the television didn’t work.
1-night trip

10/10 Exceptional

Absolutely beautiful place, stunning grounds and great outdoor pool. Good location and facilities.
Christine, 1-night trip

8/10 Very good

Ideal for short break
Satnam, 2-night trip

10/10 Exceptional

Fantastic hotel. Great place to recharge your batteries.
Phillip, 1-night trip

10/10 Exceptional

This place was very beautiful and we loved our stay here. All the staff were friendly and helpful in every way.
Esther, 2-night trip

4/10 Fair

Not great customer service. Not value for money.

Had a lovely cream tea. After that it was pretty average considering the price you pay per night. You wait a long time to get served and a long time to get drinks. Breakfast was under staffed and very frustrating to watch bad service. Little things like having bowls available and keeping the breakfast buffet well stocked was a problem.
Paul, 1-night trip

8/10 Very good

We had a relaxed stay, loved the architecture and facilities. Rooms nice large size although decor and furnishings tired. Check in staff helpful however housekeeping and others around the property surly.
Stuart, 2-night trip

8/10 Very good

The grounds and main building are lovely but it’s worth noting that the accommodation bought on Expedia was not in the main building but a modern building on the same site. After initial teething problems with the room we enjoyed our overnight stay. The weather was beautiful enabling use of the outdoor pool which was a very relaxing area compared to the busy indoor spa facilities. The restaurant was fabulous for dinner and breakfast.
Elaine, 1-night trip

8/10 Very good

Had a good time in lovely surroundings, we had a nice room & generally good customer service - especially the breakfast staff, but the place needs renovating; some rooms had rotten wooden windows, gardens required tending - general TLC.
Alec, 4-night trip

10/10 Exceptional

Had a wonderful time at Eastwell Manor, especially being looked after by the lovely staff. I would highly recommend..
Lord, 1-night trip

10/10 Exceptional

An excellent and very relaxing weekend stay. Staff were friendly, facilities were great and the grounds are lovely. We will return.
Veronica, 2-night trip

8/10 Very good

Good hotel in beautiful surroundings. Staff were excellent . The hotel is a little tired in places but the main areas are good and the grounds lovely. Champneys Spa area was good with excellent swimming pool.
Michael, 1-night trip

10/10 Exceptional

This has to be one of my favourite hotels only coming here for over 20 years. The young lady in reception yesterday was absolutely outstanding. She couldn’t Have been more cooperative and helpful. It’s always delight to come to Eastwell. I recommend coming here. It is a outstanding place the staff friendly and they put so much effort into making your stay perfect
ANTHONY, 1-night trip