We first arrived at the wrong hotel. As just around the corner is a hotel with the same name. Apparently this happens often?
The room itself was not necessarily dirty, just felt grim and small, we were put into an accessible room, which isn’t an issue, it just felt clinical
The breakfast was included in the price, however, if you’re going to charge everyone breakfast, then at least have enough room to seat everyone. We went down to breakfast (which was just an extension of reception) far too busy, you couldn’t get a seat. Five of us were sat around a two seater table (well two sat, three stood! To eat breakfast)
And breakfast if you could actually fight your way to it, was hardly anything available. Both juice machines broken, no cutlery.
One guest was stood next to the toilet eating his breakfast, and stirring his coffee with a fork. (As did I)
It felt like a hostel for backpacking youths as opposed to a holiday inn.