We have been traveling the world for one year straight. We stayed at the CitizenM for nine nights during our recent visit. The staff at the hotel has been, by, the best trained, most hospitable and accommodating, and friendliest staff we’ve ever encountered.
Hotel has an excellent location, a great lobby with great work and seating areas, great art and decor (take the art tour inside the property), a full-service bat and an excellent snack and meal menu.
Staff went out of the way to make us feel like VIPs. Red carpet was out 24/7. Sad to leave. What an exemplary experience. Kudos to each and every staff member. We miss you all already.
Our very highest recommendation. Would only stay here when we return to Kuala Lumpur.