Stayed here for a week. Overall stay ok breakfast staff are brilliant. The rooms never get vacuumed the floor is disgusting and the restaurant was swarmed with flies and dead flies that hadnโt been cleared for months. Donโt eat at the restaurant itโs sub standard at best. Complained a few times to no avail. Waited to speak with the manager Claire. She refused to speak to me and told the receptionist I should email her. I was stood at reception and could see Claire but she would not talk to me. Avoid at all cost.
Jay
Jay ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 9์ผ
mark
mark ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 1์ผ
Quiet couple of days in beautiful Pembs. Central location was a great convenience for exploring the area.
Paul
Paul ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 27์ผ
Nice location, beautiful surroundings.
Hue
Hue ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 31์ผ
Great hotel. The room was huge with comfy bed. I only stayed one night with a very early start the next day so didn't get to sample any extras.
Would happily stay here again
Paul
Paul ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 8์ผ
Lovely quiet stay, good breakfast and spar. Close to Pembroke and Tenby. Clean, tidy and excellent staff from book in, breakfast to book out.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 27์ผ
Impressive hotel
It was amazing. We had a lovely warm welcome and felt relaxed from the start. We enjoyed spending time in the pool, spa area.
Karen
Karen ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 16์ผ
Michael
Michael ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 4์ผ
All good
Exactly what you expect
Steve
Steve ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 3์ 30์ผ
If you want to stay in a room surrounded by scaffolding up a set of stairs then this is the place to stay. My 80 year old mother struggled to use the stairs or locate her room in the dark. This was particularly upsetting after attending a wake and we were given no warning about either the room location or the scaffolding. Definitely not what you might expect from a 5 star hotel or the prices charged. When booking I deliberately opted for breakfast to be included but on arrival was told it was not included. Please be very careful to check of you are expecting breakfast to be included.
Andrew
Andrew ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 24์ผ
Andrew
Andrew ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 3์ 19์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 3์ 14์ผ
Lis
Lis ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 8์ผ
Excellent night stay
Lovely night stay, clean and comfortable. Spa facilities were great
kate
kate ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 1์ 31์ผ
Business trip
Stayed on a business trip in a small double room. The room was dated but ok. They could do with swapping the quilts in the winter to winter quilts as the room was cold even with 2 radiators that seemed to work when they wanted to. Also, to get hot water in the shower you have to run the hot tap in the sink for a couple of minutes, not ideal. Staff though are extremely frendly and wlecoming. I wont be staying again.
Clifford
Clifford ๋, 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 1์ 27์ผ
Really lovely weekend
Really nice friendly staff and really nice hotel perfect setting in a small village.
Dean
Dean ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 1์ 11์ผ
Talfan
Talfan ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 1์ 6์ผ
Overall it was a pleasant stay. We stayed on route to the ferry and itโs conveniently placed to access that easily. We used the the Pod Point charger for our electric car over night which was easy to use and worked well. The hotel itself is pretty dated with lots of temporary fixes covering holes/breaks. The part we stayed in was old so the floor above was very noisy when they were walking about as they settled for bed. We also used the pool with the kids on arrival which was nice and they enjoyed it. Unfortunately the dinner was fully booked so we had to get a takeaway. Same with the breakfast as there was no hot breakfast and no kids breakfast price so we gave that a miss and went to Marthaโs kitchen which was great for brunch. We also visited Cheeky Chimps soft play to get some energy out of the kids before the ferry which worked well. Overall a good stay and kids enjoyed it.
Robert
Robert ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 1์ 4์ผ
Matthew
Matthew ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 1์ 3์ผ
Stunning hotel in beautiful location!
Beautiful location and hotel- spa was lovely and great food. Would definitely come again.
Lucy
Lucy ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 1์ 2์ผ
Pros and cons
Pro's - staff were friendly and helpful. The food in the restaurant was lovely and the breakfast was also lovely. The Spa facilities were clean and very nice. When we asked to change rooms, we were given a new room without any problems.
Con's - the rooms are extremely tired and are in desperate need of upgrading. The hot water took ages to warm up in the shower and the bathroom is very tatty. The kids bedroom in the first room were were given had a very damp and musty smell to it so I asked to be moved. The second room was better, but again, is very tired and a bit scruffy.
This hotel has so much potential. It's in a stunning location and the food, spa and staff are great. The rooms really let this place down. Definitely not a 4 star hotel and overly priced for the quality of the rooms.
Emyr
Emyr ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 1์ 1์ผ
New year eve stay for two.
Lovely looking place in a beautiful location. We like to walk and found the walk to Pembroke castle very nice, even though it was a very windy day. The pool and sauna are very nice, unable to get a massage ( fully booked) maybe next time. The lane in and out is not lit and very dark, so walking to the pub was an adventure.maybe some kind of solar lighting would make it a more pedestrian friendly. We enjoyed our stay and would visit again. Lovely place with lovely staff.