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Heritage Park Pontypridd, Trademark Collection by Wyndham

4.0 star property
Pontypridd hotel with restaurant and bar/lounge
Pontypridd hotel with restaurant and bar/lounge

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Photo gallery for Heritage Park Pontypridd, Trademark Collection by Wyndham

Daily cooked-to-order breakfast (GBP 10.00 per person)
Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Exterior
BBQ/picnic area
Surrounded by lush greenery, Heritage Park Pontypridd, Trademark Collection by Wyndham offers a tranquil retreat. Indulge in British cuisine at The Heritage Park restaurant, relax with a drink at the bar or get active in the gym. With free WiFi and helpful staff on hand to ensure your stay is nothing short of exceptional.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Non-smoking
  • Free WiFi

Main amenities (11)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Room service
  • 4 meeting rooms
  • 24-hour front desk
  • Garden
  • Picnic area
  • Free newspapers in the lobby
  • Banquet hall

Feel at home (6)

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Digital TV service
  • Free self parking
  • Free toiletries
The current price is ₩122,041
₩146,449 total
includes taxes & fees
Aug 31 - Sep 1

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room, 1 Twin Bed

Classic Room, 1 Twin Bed | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Twin Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Digital channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 King Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Digital channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 King Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Digital channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible (Mobility)

Room, Accessible (Mobility) | Desk, iron/ironing board, free WiFi, bed sheets

Room, Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Digital channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic) | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds (Classic)

7.6 out of 10
Good
(7 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Digital channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, 2 Twin Beds

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Digital channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Desk, iron/ironing board, free WiFi, bed sheets

Executive Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Digital channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Trehafod, Pontypridd, Wales, CF37 2NP

What's nearby

  • Rhondda Valley - 1 min walk - 0.0 km
  • The Royal Mint Experience - 13 min drive - 11.2 km
  • Caerphilly Castle - 18 min drive - 17.9 km
  • Cardiff University - 24 min drive - 24.6 km
  • Principality Stadium - 27 min drive - 26.6 km

Getting around

  • Cardiff International Airport (CWL) - 52 min drive
  • Dinas Station - 5 min drive
  • Trehafod Station - 9 min walk
  • Porth Station - 17 min walk

Restaurants

  • ‪Wattstown Rugby Club - ‬5 min drive
  • ‪KFC - ‬3 min drive
  • ‪Colliers Arms - ‬15 min walk
  • ‪The Merlin Pub - ‬4 min drive
  • ‪Squares Night club - ‬18 min walk

About this property

Heritage Park Pontypridd, Trademark Collection by Wyndham

When visiting Pontypridd, Heritage Park Pontypridd, Trademark Collection by Wyndham is a great choice to consider. Guests can visit the fitness center for a workout or grab a bite to eat at The Heritage Park, which serves British cuisine and is open for lunch and dinner. A bar/lounge and a garden are other highlights. Fellow travelers say great things about the helpful staff.

Languages

English, Welsh

At a glance

DONE

Hotel size

    • 43 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Hiking/biking trails nearby
  • Horse riding nearby
  • Fishing nearby

Working away

  • 4 meeting rooms

Services

  • 24-hour front desk
  • Free newspapers in lobby

Facilities

  • Garden
  • Picnic area
  • Fitness center
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Banquet hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Low-height counter/sink
  • Grab bar near toilet
  • Wheelchair-width doorways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Special features

Dining

The Heritage Park - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 10.00 per person

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

National rating

This property has received its official star rating from Visit Wales.

Also known as

Heritage Park Pontypridd, Trademark Collection by Wyndham Hotel

Frequently asked questions

Does Heritage Park Pontypridd, Trademark Collection by Wyndham offer free cancellation for a full refund?

Yes, Heritage Park Pontypridd, Trademark Collection by Wyndham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Heritage Park Pontypridd, Trademark Collection by Wyndham?

Sorry, pets aren't allowed.

Is parking offered on site at Heritage Park Pontypridd, Trademark Collection by Wyndham?

Yes, there's free self parking.

What are the check-in and check-out times at Heritage Park Pontypridd, Trademark Collection by Wyndham?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.

What is there to do at Heritage Park Pontypridd, Trademark Collection by Wyndham and nearby?

Have fun with nearby activities like fishing, hiking, and horseback riding. Enjoy amenities like a fitness center, a picnic area, and a garden.

Are there restaurants at or near Heritage Park Pontypridd, Trademark Collection by Wyndham?

Yes, The Heritage Park offers British cuisine.

What's the area around Heritage Park Pontypridd, Trademark Collection by Wyndham like?

Heritage Park Pontypridd, Trademark Collection by Wyndham is just a short 9-minute walk from Trehafod Station.

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Heritage Park Pontypridd, Trademark Collection by Wyndham Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Bathroom
Food
Restaurant
Breakfast
Bed
Lobby
Bar
Shower

Reviews

4/10 Fair

Average at bedt

Quite run down. No window in my room. I don’t think I would stay again. Parking good though.
Nicola, 2-night trip

4/10 Fair

Really dated hotel Not clean or comfy There was a wedding on and it was utter chaos- delayed service staff were stressed
1-night trip

10/10 Exceptional

Great stay
Mohamed, 1-night trip

10/10 Exceptional

Great staff. Ideal location for what we needed. Food good.
Darren, 1-night trip

8/10 Very good

Everything on site, nice greeting on arrival, all the staff very plesentand helpfull
Phil, 1-night trip

6/10 Good

Average stay

The hotel looks amazing on the pictures but in real life doesn’t quite reflect the same. The room was OK but the bathroom was very dated. Plug hole was broken but this was fixed when asked. We were also woken up at 3am to the fire alarm going off which absolutely terrified me. Didn’t eat in the restaurant to comment on the food. I thought room service was an option here (I may be wrong) but there was no information about this anywhere.
Summerly, 2-night trip

10/10 Exceptional

Staff where very polite... will be staying again
Kelly, 1-night trip

6/10 Good

Little bit tired and in need a a refresh
Matthew, 1-night trip

8/10 Very good

Good hotel

The hotel is in a good location. Beds are comfortable. Just a bit dated
1-night trip

10/10 Exceptional

good service
David, 1-night trip

10/10 Exceptional

Friendly staff clean comfortable good service
Gemma, 1-night trip

4/10 Fair

Extremely noisy on first night of stay and could do with a refurb
2-night trip

8/10 Very good

Staff were all lovely
SUSAN, 4-night trip

8/10 Very good

It was a nice overnight stay .. receptionist lovely and professional . Breakfast staff lovely and polite .. room nice bathroom looking tired but shower was lovely .. overall a nice stay
stephen, 1-night trip

4/10 Fair

Booked this hotel not knowing it is a wedding venue. Lots of noise until 1.30 in the morning. Also can hear people being sick in room next door !!! Lots of shouting and banging of doors. Perhaps they should have let us know that they had a wedding taking place when we booked and we would have booked elsewhere.
Angela, 2-night trip

2/10 Poor

Poor

Photos online of the hotel do not accurately represent the rooms. The upgraded room I stayed in was tired and scruffy with stains on the furniture.
Cara, 1-night trip

8/10 Very good

Family gathering

It was ok for the price and fine for a one night stay
Richard, 1-night trip

4/10 Fair

The hotel is a bit tired overall. Shower gel bottle was empty in my room and there was no plug in the sink which made shaving a bit tricky, and the heating didn't work so my room was rather cold. The bed was very comfy though.
David, 1-night trip

6/10 Good

A wedding anniversary stay

Our wedding anniversary stay, we were told about a wedding party being held when we booked in, so we were aware of potential party noise. We chose to eat in the restaurant and the food service was fast and efficient, the food served was cooked well and tasty. The bar and restaurant staff were friendly. The room was large, but the bathroom was small, the room was also not soundproof, the noises were not from the wedding party downstairs. So not a good nights sleep.
Ian, 1-night trip

10/10 Exceptional

Fantastic staff. Great breakfast.
Karen, 1-night trip

10/10 Exceptional

Polite staff. Good hotel.

Late arrival due to closure on M4 but night staff was very friendly and ushered us in without any fuss.
Kemi, 1-night trip

6/10 Good

Food was amazing, room very rough round the edges to be honest. Bathroom really could do with a complete rip out
1-night trip

6/10 Good

Average stay

Hotel is in a good location. Rooms need upgrading and floors need vacuuming! Food was nice and bar staff were great.
1-night trip

4/10 Fair

no hot water, no apology, no follow-up

We stayed at this hotel from 18–20 July. Unfortunately, our experience fell well short of what you would expect from a four-star property. Our shower had no hot water. On the first day we had to be given access to a different room just to wash. By the second day the problem still hadn’t been fixed, no one had updated us, and the staff on duty weren’t aware of the ongoing issue. We had to explain everything again and ended up trying two more rooms before we could finally shower. To be clear, the staff we dealt with during our stay – including housekeeping – were lovely, apologetic and genuinely tried to help. The real disappointment came afterwards: despite emailing the hotel (as instructed by reception staff) three times, the only reply I ever received was a brief message saying the manager will deal with it next week. That never happened, and all further contact was ignored. Even when Hotels.com chased the matter up on my behalf, the hotel flatly refused to offer so much as an apology, let alone a refund or gesture of goodwill. The lack of hot water was inconvenient enough, but the complete refusal to engage with my complaint afterwards was what really left a bad impression. A four-star hotel should be able to manage basic facilities and, at the very least, communicate with its guests when something goes wrong. Sadly, this hotel failed on both counts.
Brian, 2-night trip

6/10 Good

Looks nice at first glance

Hotel looked good on the website, paid extra for an executive suite £125 for a night which was comfortable but poor condition with mould on the nets and curtains, smelled damp and pillows were in very poor condition and stained pillowcases. Food and drinks were ok.
1-night trip