In the heart of Hobart's Central Business District, Customs House Hotel offers a warm welcome with cooked-to-order breakfast and a seafood restaurant on site. Connect to free in-room WiFi, enjoy dry cleaning services or unwind at the bar while appreciating the multilingual staff.
Customs House Hotel offers a fantastic location, putting you just a 5-minute walk from Salamanca Market and Salamanca Place. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Customs House Restaurant, which serves seafood and is open for breakfast, lunch, and dinner. This historic hotel is also just a 5-minute drive from Hobart Cruise Terminal and Wrest Point Casino. The helpful staff and location get great marks from fellow travelers.
Languages
Chinese (Mandarin), English, French, Japanese, Korean, Spanish, Vietnamese
At a glance
Hotel size
30 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Special check-in instructions
The front desk is open Monday - Sunday (7:00 AM - 7:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Offsite parking within 427 ft (AUD 20 per night); reservations required; discounts available
Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1846
ATM/banking
Accessibility
Elevator
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
Special features
Dining
Customs House Restaurant - This restaurant specializes in seafood and serves breakfast, lunch, and dinner.
Vue Bar - Onsite bar.
Fees & policies
Optional extras
Credit card charges are subject to an extra charge
Children & extra beds
Rollaway beds are available for AUD 50 per night
Parking
Parking is available nearby and costs AUD 20 per night (427 ft away)
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
Customs House Hobart
Customs House Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel Hobart
Frequently asked questions
Does Customs House Hotel offer free cancellation for a full refund?
Yes, Customs House Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Customs House Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Customs House Hotel?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Customs House Hotel?
Check-in start time: 2:00 PM; Check-in end time: 7 PM. Check-out time is 10 AM.
Is there an onsite casino at Customs House Hotel?
No, this hotel doesn't have a casino, but Wrest Point Casino (4-min drive) is nearby.
Are there restaurants at or near Customs House Hotel?
Yes, Customs House Restaurant offers seafood.
What's the area around Customs House Hotel like?
Customs House Hotel is located on the waterfront in Hobart Central Business District, a short 4-minute walk from Salamanca Market and 5 minutes' walk from Salamanca Place. Travelers love the hotel's prime location.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Customs House Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
9.0/10
Amenities
8.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
Jan 21, 2025
Great stay
Room was very comfortable and staff very friendly, and great breakfast.
Rodney
Rodney, 1-night trip
10/10 Exceptional
Dec 2, 2024
great stay, beautiful large room close to everything down near the wharf
SHANE
SHANE, 1-night trip
10/10 Exceptional
Dec 5, 2024
Breakfast included was excellent.
Tim
Tim, 3-night trip
10/10 Exceptional
Oct 25, 2024
Great location, great value for money
Melissa
Melissa, 1-night trip
8/10 Very good
Mar 2, 2025
Characterful hotel on waterfront.
Reception opened for us though we were afterhours on arrival.
Spacious room facing harbour so always something interesting to watch from our window. Breakfast included was very good.
We shut out noise at night by closing window & using aircon for comfort.
Good shower & good towels.
Richard
Richard, 4-night trip
10/10 Exceptional
Nov 11, 2024
Convenient to Salamanca Market and other interesting points of interest.
Elizabeth
Elizabeth, 3-night trip
8/10 Very good
Oct 7, 2024
Great location
Jonathan
Jonathan, 3-night trip
8/10 Very good
Oct 14, 2024
Awesome location
Andy
Andy, 1-night trip
8/10 Very good
Dec 8, 2024
Nice antique hotel close to the wharf. Very clean.
Narelle
Narelle, 1-night trip
10/10 Exceptional
Nov 5, 2024
Beautiful hotel and exceptionally clean. The staff were friendly and helpful. Highly recommend!
We loved our stay !! We have stayed here over and over again; we enjoy the most for its Harbourside location and the inclusive breakfasts.
Danielle
Danielle, 2-night trip
8/10 Very good
Oct 20, 2024
The location is perfect, the staff were very helpful and friendly. Food and drinks were very nice. Beds were very comfy, would definitely go back. Breakfast was amazing!!
Donna
Donna, 2-night trip
8/10 Very good
Oct 13, 2024
An old pub hotel! Very convenient for bus, tours and ferries.
Takao
Takao, 1-night trip
8/10 Very good
Jan 16, 2025
Very clean comfortable
We had not booked parking so had to use hotel overflow car park 10 min walk away
Jayne
Jayne, 1-night trip
8/10 Very good
Dec 3, 2024
Great price that includes a restaurant breakfast. Close to shopping and lots of food and you can book all your activities from just across the street. This is a busy part of time as it is next to the cruise ship terminal so I felt very safe.
Lily
Lily, 1-night trip
10/10 Exceptional
Nov 16, 2024
Overall this is an excellent place to stay. It's in the exciting precinct near Franklin Wharf, Constitution Dock and Salamanka Markets. Breakfast was included.
Phillip
Phillip, 1-night trip
10/10 Exceptional
Aug 14, 2024
Great location and atmosphere. Complementary breakfast amazing.
Judy
Judy, 1-night trip
10/10 Exceptional
Oct 17, 2024
We were surprised with how inexpensive this hotel was! Right on the waterfront, close to local restaurants, and very walkable to all’s of Hobart’s highlights. The included breakfast was the best hotel breakfast I have ever had. I would stay here again
Lachlan
Lachlan, 2-night trip
8/10 Very good
Nov 3, 2024
Very nice staff
Lee
Lee, 1-night trip
10/10 Exceptional
Jun 18, 2024
Awesome location, room was large and comfortable- restaurant was great with fantastic staff - love the history
Lisa-May
Lisa-May, 2-night trip
8/10 Very good
May 21, 2024
Lovely hotel,breakfast; staff & location. Would certainly stay here again
Rayma
Rayma, 4-night trip
10/10 Exceptional
Jun 5, 2024
Breakfast very good and close to everything
Graziane
Graziane, 1-night trip
8/10 Very good
Nov 8, 2024
We have stayed a few times at Custom House over the last 3 years. We love its convenient location, ease of stepping out the door and walk ability to everything. We especially liked the breakfast included in our accommodation package. Very prompt courteous service too.