4/10 - 보통이에요
2023년 12월 23일
Very bad experience
I picked this hotel only because I had a very good experience in rooms hotel Kazbegi.
But service of rooms hotel in Tbilisi was very bad.
1. I asked to send 2 towels and 2 bottle of water to my room. But this never served. (22nd, Dec, around 5:30pm)
2. When I had dinner at the 1st floor restaurant, the waiter was unfriendly in general (except the restaurant front lady manager). Even the staff who checked out my bill, he left my receipt without looking at my table. So I received the receipt on the floor. Do I have to take this..?
3. This one is I'm not sure that if the hotel was fully booked or staff's preference. But I got the most far room from the elevator. At first, I thought this was okay but after experience above service, now I kinda think this might be racism from the staff.
The front staff was also not friendly at all.
I met wonderful people and good experience in Tbilisi. But only thing that I regret is stayed at the rooms hotel.
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