Positive:
Nice, large and quiet room / comfortable bed / nice staff / large breakfast buffet (even oat and soy milk) / quiet location and yet a tube station within sight / the possibility to participate in an ecological programme and thus only have room service at certain days / plenty of storage space / various types of sockets (including USB), so you don't necessarily need an adapter / I have had two bookings and it was possible to stay in the same room the whole time
--------
Negative:
After the first two room cleanings (I stayed longer there, than the 2 nights I've booked with hotels.com) , the things I had on my desk, the bedside table and on the washbasin in the bathroom were all lying criss-crossed! That's not acceptable.
In addition, my pyjama was simply thrown onto the couch and during the first clean, a plastic lid that was lying on the desk was thrown away even though it wasn't waste.
Sure, you have to move things around when cleaning surfaces or vacuuming floors, but you don't have to treat guests' belongings like that. Were they only moved or were they also used or looked at?
Unfortunately I can't add any picture within this review side.
---
The shower hose was leaking and splashing in all directions.
---
There was no possibility (wardrobe hook) to hang up a (wet) jacket outside the wardrobe.
---
Due to the size of the hotel, you have to expect the rush at breakfast to be like a battlefield at rush hour.