In the heart of London, Park Plaza London Waterloo offers an upscale eco-certified retreat. Start your day with a delicious breakfast, unwind in the sauna or steam room, and enjoy a refreshing dip in the indoor pool. With free WiFi and multilingual staff on hand to help you plan your visit to nearby Imperial War Museum.
Park Plaza London Waterloo offers a great location, putting you within a 15-minute walk of London Eye and Big Ben. The coffee shop/cafe is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Other highlights at this eco-certified hotel include an indoor pool, a fitness center, and a steam room. Fellow travelers like the location for the sightseeing and because it's just a short walk to public transportation: Lambeth North Underground Station is just steps away and Southwark Underground Station is 12 minutes.
At a glance
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Hotel size
494 rooms
Arranged over 13 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (GBP 50.00 per night)
Offsite parking within 0.3 mi (GBP 20 per day)
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Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 25.00 for adults and GBP 25.00 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per pet, per day
Parking
Self parking costs GBP 50.00 per night
Parking is available nearby and costs GBP 20 per day (1640 ft away)
Policies
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).
Also known as
Park Plaza London Waterloo Hotel
Park Plaza Waterloo Hotel
Park Plaza Waterloo
Park Plaza London Waterloo Hotel
Park Plaza London Waterloo London
Park Plaza London Waterloo Hotel London
Frequently asked questions
Does Park Plaza London Waterloo offer free cancellation for a full refund?
Yes, Park Plaza London Waterloo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Park Plaza London Waterloo?
Yes, there's an indoor pool.
Are pets allowed at Park Plaza London Waterloo?
Yes, dogs are welcome. There's a charge of GBP 25 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Park Plaza London Waterloo?
Yes. Self parking costs GBP 50.00 per night.
What are the check-in and check-out times at Park Plaza London Waterloo?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Park Plaza London Waterloo and nearby?
Park Plaza London Waterloo has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Park Plaza London Waterloo?
Yes, there's an onsite restaurant.
What's the area around Park Plaza London Waterloo like?
Park Plaza London Waterloo is in London City Centre, a short 2-minute walk from Lambeth North Underground Station and 12 minutes' walk from London Eye. Travelers say the area is walkable and good for families.
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Park Plaza London Waterloo Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Breakfast
Bed
Shower
Lobby
View
Bathroom
Restaurant
What guests liked
Breakfast was consistently well-prepared and offered a variety of options, with many guests praising its quality and quantity. (63 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Aug 23, 2025
Amazing stay, really easy and great boking system for swimming
Sarb
Sarb, 1-night trip
10/10 Exceptional
Aug 2, 2025
Great hotel and base to explore London. Would recommend
Andrew
Andrew, 1-night trip
10/10 Exceptional
May 16, 2025
Wonderful stay
Safaa
Safaa, 1-night trip
10/10 Exceptional
Jun 2, 2025
Perfect stay - lovely clean Hotel
Nadine
Nadine, 3-night trip
10/10 Exceptional
May 26, 2025
The staff was very friendly here, and the rooms are nice and clean.
Gerard
Gerard, 2-night trip
10/10 Exceptional
Aug 24, 2025
Overall a great stay
Very good room, very clean and comfortable. Florentine restaurant meal was good but boy did they try and rush you in and out. The hotel app failed to check me in or out, only success was the booking of the pool. Really enjoyed the pool, sauna and steam room.
Graham
Graham, 1-night trip
10/10 Exceptional
May 31, 2025
Great location! Very clean hotel and good staff. We had a great time at the hotel.
Denis
Denis, 5-night trip
8/10 Very good
Jun 4, 2025
Location of hotel is so good. Staff are very friendly and helpful.
Nasser
Nasser, 4-night trip
10/10 Exceptional
Jul 25, 2025
Great experience this time around
Shaun
Shaun, 1-night trip
8/10 Very good
Jul 18, 2025
GREAT STAFF
Very personable staff
Lee
Lee, 1-night trip
10/10 Exceptional
Jun 5, 2025
Very good for a family trip to London
Richard
Richard, 3-night trip
8/10 Very good
Jun 6, 2025
Lovely visit
Mason
Mason, 2-night trip
10/10 Exceptional
May 23, 2025
Good central spade to stay
Samantha
Samantha, 1-night trip
10/10 Exceptional
Jun 30, 2025
It was absolutely amazing, checked in and got a free upgrade! The staff were so helpful! The amenities are so good
Isabella
Isabella, 1-night trip
8/10 Very good
Aug 23, 2025
Nice location
Staff are very friendly and welcoming. The room not as clean as I would have liked. The shower area atoutside the steam room was full of flies which was quite disgusting.
Verified traveler
4-night trip
10/10 Exceptional
May 15, 2025
Clean the staff was great atmosphere was very pleasant
Ella
Ella, 8-night trip
10/10 Exceptional
May 31, 2025
Great location . Friendly staff
Raj
Raj, 1-night trip
10/10 Exceptional
Aug 9, 2025
Birthday Treat
Staff were absolutely brilliant. They are friendly and helpful. I would definitely recommend this hotel and l am sure l will be back. It was my great grand daughters 9th birthday and all the extra little touches made her first visit to London memorable
Anne
Anne, 2-night trip
8/10 Very good
Sep 2, 2025
Good had to change rooms due to aircon and
Cara
Cara, 2-night trip
10/10 Exceptional
Aug 12, 2025
dont get confused with the different park plazas
dont get confused between the different park plazas - there is a closer one to waterloo station ...
James
James, 1-night trip
10/10 Exceptional
May 25, 2025
Very nice hotel. Breakfast can be better such as customized omelets, etc.
Ileana
Ileana, 4-night trip
6/10 Good
Aug 21, 2025
Nice hotel, clean and friendly.
Nice hotel at a good location, close to lambeth north station and waterloo station for trains. Clean rooms. I asked for TV fix 3 times but nobody helped us with our issue.
THEODOROS
THEODOROS, 7-night trip
10/10 Exceptional
Jul 25, 2025
Lovely stay - thanks very much to great staff
The hotel was in a great location and really clean. Loved the Nespresso machine in the room! Nice comfy beds and good effort and shutting out the light. Our blind wasn't quite right but the hotel staff were really helpful and sorted it out for us. The kids enjoyed watching the trains out the window and we had a great view of the London eye and big Ben. We loved the pool too - very clean, good size and great fun. Great hotel - would definitely recommend
Anna
Anna, 1-night trip
10/10 Exceptional
May 22, 2025
Good location! Staff was nice and friendly.
Good size rooms. Pool and sauna was nice.
Viviana
Viviana, 3-night trip
10/10 Exceptional
Jun 20, 2025
Weekend stay
Right across the street from the train station, making the city easy to access. Clean lobby, quiet halls, tasty coffee. Easy check in process and not too far from Big Ben. Coming from America, communication was a breeze. Thoroughly enjoyed our weekend!