Experience the vibrant energy of Shibuya at JR-East Hotel Mets Shibuya, where modern comfort meets convenient amenities. Unwind with laundry facilities and connect to in-room WiFi, while multilingual staff ensure a seamless stay.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Parking available
24/7 front desk
Laundry facilities
Air conditioning
Free WiFi
Main amenities (11)
Daily housekeeping
Breakfast available
Self parking
24-hour front desk
Air conditioning
Front-desk safe
Vending machine
Microwave in a common area
Self-serve laundry
Multilingual staff
Luggage storage
For families (6)
Children stay free
Refrigerator
Private bathroom
Daily housekeeping
Laundry facilities
Flat-panel TV
Room options
Available filters for rooms
Showing 12 of 12 rooms
View all photos for Single for 1 people - Non - Smoking / Residential style
Single for 1 people - Non - Smoking / Residential style
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Toilet with electronic bidet
Hair dryer
Desk
172 sq ft
Sleeps 1
1 Large Twin Bed
View all photos for Superior Single Room, Non Smoking (Maximum occupancy 2 adults)
Superior Single Room, Non Smoking (Maximum occupancy 2 adults)
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Private bathroom
172 sq ft
Sleeps 2
1 Large Twin Bed
View all photos for Superior Twin Room, Non Smoking (Maximum occupancy 2 adults)
Superior Twin Room, Non Smoking (Maximum occupancy 2 adults)
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Private bathroom
226 sq ft
Sleeps 2
2 Large Twin Beds
View all photos for Superior Double Room, Non Smoking (Maximum occupancy 2 adults)
Superior Double Room, Non Smoking (Maximum occupancy 2 adults)
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Private bathroom
205 sq ft
Sleeps 2
1 Double Bed
View all photos for Superior Double Room, Non Smoking (Maximum occupancy 1 adult)
Superior Double Room, Non Smoking (Maximum occupancy 1 adult)
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Private bathroom
205 sq ft
Sleeps 1
1 Double Bed
View all photos for Superior Twin Room, Non Smoking (Maximum occupancy 1 adult)
Superior Twin Room, Non Smoking (Maximum occupancy 1 adult)
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Private bathroom
226 sq ft
Sleeps 1
2 Large Twin Beds
View all photos for Deluxe Twin for 5 people - Non - Smoking / Residential style
Deluxe Twin for 5 people - Non - Smoking / Residential style
Highlights
Air conditioning
Heating
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Toilet with electronic bidet
344 sq ft
Sleeps 5
2 Double Beds
View all photos for Deluxe Twin - Non - Smoking / Residential style
Deluxe Twin - Non - Smoking / Residential style
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Private bathroom
344 sq ft
Sleeps 4
2 Double Beds
View all photos for Superior Single Room, Non Smoking (Maximum occupancy 1 adult)
Superior Single Room, Non Smoking (Maximum occupancy 1 adult)
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Toilet with electronic bidet
Private bathroom
172 sq ft
Sleeps 1
1 Large Twin Bed
View all photos for Twin for 1 people - Non - Smoking / Residential style
Twin for 1 people - Non - Smoking / Residential style
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Toilet with electronic bidet
Hair dryer
Desk
226 sq ft
Sleeps 1
2 Large Twin Beds
View all photos for Twin for 2 people - Non - Smoking / Residential style
Twin for 2 people - Non - Smoking / Residential style
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Toilet with electronic bidet
Hair dryer
Desk
Sleeps 2
2 Large Twin Beds
View all photos for Single for 2 people - Non - Smoking / Residential style
Single for 2 people - Non - Smoking / Residential style
3-29-17 Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
What's nearby
Shibuya Crossing - 9 min walk - 0.8 km
Cerulean Tower - 10 min walk - 0.9 km
Yoyogi Park - 3 min drive - 1.8 km
Roppongi Hills - 3 min drive - 3.1 km
Tokyo Tower - 5 min drive - 4.5 km
Getting around
Haneda Airport (HND) - 41 min drive
Ebisu Station - 13 min walk
Daikan-yama Station - 15 min walk
Shinsen Station - 16 min walk
Shibuya Station - 1 min walk
Omote-sando Station - 18 min walk
Naka-Meguro Station - 21 min walk
Restaurants
東京油組総本店渋谷組 - 2 min walk
ドトールコーヒーショップ 渋谷新南口店 - 1 min walk
水炊き・焼鳥 とりいちず酒場渋谷新南口店 - 1 min walk
ねぎし 渋谷3丁目店 - 2 min walk
日乃屋カレー渋谷3丁目店 - 2 min walk
About this property
JR-East Hotel Mets Shibuya
At JR-East Hotel Mets Shibuya, you'll be just a 5-minute drive from Shibuya Crossing and Tokyo Tower. You'll have free perks like WiFi and wired internet. Also, Yoyogi Park and Roppongi Hills are just a 5-minute drive away. Fellow travelers like the overall property condition and access to public transport. The property is just a short walk from public transportation: Shibuya Station is just steps away.
Languages
English, Japanese
At a glance
Hotel size
186 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Covered onsite self parking (JPY 2000 per night; includes in/out privileges)
Onsite parking limited
Height restrictions apply for onsite parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Shared microwave
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Laundry facilities
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Slippers
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Electronic bidet
Shampoo
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Electrical adapters/chargers
Food and drink
Refrigerator
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1980 for adults and JPY 1980 for children
Parking
Covered self parking costs JPY 2000 per night with in/out privileges
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
JR-EAST HOTEL METS
JR-EAST METS SHIBUYA
JR-EAST METS
Jr East Mets Shibuya Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel
JR-EAST HOTEL METS SHIBUYA Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel Tokyo
Frequently asked questions
Does JR-East Hotel Mets Shibuya offer free cancellation for a full refund?
Yes, JR-East Hotel Mets Shibuya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at JR-East Hotel Mets Shibuya?
Sorry, pets aren't allowed.
Is parking offered on site at JR-East Hotel Mets Shibuya?
Yes. Self parking costs JPY 2000 per night. Parking spots may be limited.
What are the check-in and check-out times at JR-East Hotel Mets Shibuya?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM.
What's the area around JR-East Hotel Mets Shibuya like?
JR-East Hotel Mets Shibuya is a short 1-minute walk from Shibuya Station and 9 minutes' walk from Shibuya Crossing.
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JR-East Hotel Mets Shibuya Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Jul 20, 2024
Great place to stay
Jason
Jason, 6-night trip
10/10 Exceptional
Dec 10, 2024
Great location and convenience
michael
michael, 2-night trip
10/10 Exceptional
Oct 4, 2024
Super close from everything around Shibuya and the crossing.
Iradiel
Iradiel, 3-night trip
10/10 Exceptional
Mar 4, 2025
Near yet away in Shibuya
Getting to the hotel was confusing, as there are levels to Shibuya centre. And coming from the station Google did drive us all over the place. But once you got the hang of the area it was pretty easy walk to the hotel.
Connected to the Shibuya station and the sakura stage building. The hotel is in a quiet lane yet is ten minutes away from the scramble, and the shopping area.
For people taking the narita airport limousine, the stop is it's a 8-10 minutes walk from the hotel.
The hotel room (ours was a twin room) was impressively bigger than the ones we stayed in Tokyo.
Overall a really nice hotel
Verified traveler
4-night trip
8/10 Very good
Oct 2, 2024
The location is quite good given that it’s only a few minutes walk from Shibuya station. The room though is a bit small. Otherwise, it’s all good. The bed is actually quite comfortable.
Tcher
Tcher, 6-night trip
10/10 Exceptional
Nov 10, 2022
Great location with access to transportation and dining options nearby.
Donna G
8/10 Very good
Jul 5, 2024
Room is a bit small compare to same price range. Check in out is easy. Location is good.
Verified traveler
4-night trip
6/10 Good
Nov 30, 2024
After experiencing splendid Japanese hospitality for 3 weeks, the self check in felt quite impersonal. The room, likewise, was basic with none of the nice personal touches we had elsewhere.
While a short walk from the Shibuya station , the route was a bit confusing, with all the construction and overhead walkways.
We loved exploring Cat Street.
Jacquelyn
Jacquelyn, 1-night trip
8/10 Very good
Jul 25, 2022
Great convenient location, with direct access from train station.
Hector
Hector, 8-night trip
10/10 Exceptional
Jul 15, 2024
Great
Mary
Mary, 1-night trip
10/10 Exceptional
Nov 17, 2022
I really like how close this hotel is to Shibuya Station. The staff were very helpful!
Sam
Sam, 1-night trip
10/10 Exceptional
Oct 29, 2022
Hotel was central to everything - literally access to train station an elevator away and shopping! Minutes away from Shibuya Crossing - everything was easily accessible so was a great spot for us
Virginia
Virginia, 5-night trip
10/10 Exceptional
Nov 7, 2022
The cleaning staff was super friendly and helpful. Overall of the staff was very polite and accommodating. The train station is literally right in front of the hotel and the surrounding have great food choices. I will definitely come back if I ever visit Japan again
Suzuko
8/10 Very good
Jan 4, 2023
Nice lication hotel. Small room but clean. Hard to communicate w/ staff though they try to communicate & address issues.
Verified traveler
3-night trip
6/10 Good
Aug 15, 2022
Toilet was smelly when check in
Peggy
Peggy, 3-night trip
8/10 Very good
Jan 10, 2023
Booked a Superior Single Room for one night for me and my partner. Room was clean and well heated but it was a lot smaller than it looked in the photo. Regardless, we have no complaints as we expected it to be small being a business hotel in Tokyo but I would not recommend it for claustrophobes. Access is extremely convenient due to it being in the JR station itself.
Extremt små rum utan särskilt många faciliteter. Det fanns inte ens en safety box vilket borde vara standard i ett hotellrum. Rummet var så litet att det knappt fanns plats att öppna upp en vanlig resväska. Plus för att maten på frukostbuffén var god, även om utbudet var ganska smalt. Trevlig personal i receptionen.