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Serrazul Hotel Distributed by Intercity

4.0 star property
Family-friendly hotel with indoor pool, near Gramado Covered Street

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Photo gallery for Serrazul Hotel Distributed by Intercity

Property grounds
Property grounds
Property grounds
Reception
Indoor pool, sun loungers
Experience the warmth of Gramado City Centre at Serrazul Hotel Distributed by Intercity, where modern comfort and family-friendly fun blend together. Unwind in the sauna or steam room, challenge yourself at billiards, and enjoy a free breakfast buffet.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Gym
  • Non-smoking
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Room service
  • Babysitting
  • Conference center
  • 24-hour front desk

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's club (free)
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Apartamento

Apartamento | Minibar, in-room safe, desk, blackout drapes

Apartamento

8.8 out of 10
Excellent
(24 reviews)

Highlights

Soundproofed
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Private bathroom
Bathrobes
Hair dryer
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed OR 3 Twin Beds

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, desk, blackout drapes

Superior Suite

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Private bathroom
Bathrobes
Hair dryer
  • 388 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout drapes

Suite

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
LCD TV
Blackout drapes/curtains
Separate bedroom
Bidet
Private bathroom
Bathrobes
Hair dryer
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suíte Vista

Suíte Vista | Minibar, in-room safe, desk, blackout drapes

Suíte Vista

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
LCD TV
Blackout drapes/curtains
Separate bedroom
Bidet
Private bathroom
Bathrobes
Hair dryer
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartamento Vista

Apartamento Vista | Minibar, in-room safe, desk, blackout drapes

Apartamento Vista

8.6 out of 10
Excellent
(17 reviews)

Highlights

Soundproofed
LCD TV
Blackout drapes/curtains
Bidet
Private bathroom
Bathrobes
Hair dryer
Minibar
  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 3 Twin Beds

View all photos for Suite Superior

Minibar, in-room safe, desk, blackout drapes

Suite Superior

  • 387 sq ft
  • Sleeps 3

View all photos for Suite with Garden View

Minibar, in-room safe, desk, blackout drapes

Suite with Garden View

  • 279 sq ft
  • Sleeps 2

View all photos for Apartment

Minibar, in-room safe, desk, blackout drapes

Apartment

  • 226 sq ft
  • Sleeps 3

View all photos for Apartment with View

Minibar, in-room safe, desk, blackout drapes

Apartment with View

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Sleeps 3

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

  • 279 sq ft
  • Sleeps 2

Similar properties

Front of property

Buona Vitta Gramado Resort & Spa by Gramado Parks

  • Pool
  • Free breakfast
  • Spa
  • Parking available
9.0 out of 10, Wonderful, 740 reviews
$88 nightly
The price is $91
Sep 21 - Sep 22
Total with taxes and fees
Buona Vitta Gramado Resort & Spa by Gramado Parks
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About the neighborhood

Map
Rua Garibaldi, 152, Centro, Gramado, RS, 95670-000

What's nearby

  • Gramado Central Avenue - 1 min walk - 0.0 km
  • Sao Pedro Church - 2 min walk - 0.2 km
  • Gramado Covered Street - 3 min walk - 0.3 km
  • Rua Torta - 6 min walk - 0.5 km
  • Mini Mundo - 12 min walk - 1.0 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 86 min drive
  • Salgado Filho Intl. Airport (POA) - 103 min drive

Restaurants

  • ‪Le Spot - ‬3 min walk
  • ‪El Fuego - ‬2 min walk
  • ‪Restaurante Pouso Novo - ‬2 min walk
  • ‪Tea Shop - ‬3 min walk
  • ‪William & Sons Coffee Co. - ‬3 min walk

About this property

Serrazul Hotel Distributed by Intercity

Serrazul Hotel Distributed by Intercity features a free kids' club and puts you just steps from Gramado Covered Street. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Other features include an indoor pool, a fitness center, and a steam room. Fellow travelers love the helpful staff and location.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 152 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Guests are recommended to download the property's Orange mobile app before check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
    • Parents must have child's birth certificate and photo ID*
    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (BRL 44 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Supervised childcare (surcharge)

What to do

  • Pool table

Working away

  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Grab bar near toilet

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Minibar
  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Parking

  • Valet parking costs BRL 44 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Serrazul Hotel Gramado
Serrazul Hotel
Serrazul Gramado
Serrazul
Serrazul Hotel
Serrazul Hotel Distributed by Intercity
Serrazul Hotel Distributed by Intercity Hotel
Serrazul Hotel Distributed by Intercity Gramado
Serrazul Hotel Distributed by Intercity Hotel Gramado

Frequently asked questions

Does Serrazul Hotel Distributed by Intercity offer free cancellation for a full refund?

Yes, Serrazul Hotel Distributed by Intercity does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Serrazul Hotel Distributed by Intercity?

Yes, there's an indoor pool.

Are pets allowed at Serrazul Hotel Distributed by Intercity?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Serrazul Hotel Distributed by Intercity?

Yes. Valet parking costs BRL 44 per day.

What are the check-in and check-out times at Serrazul Hotel Distributed by Intercity?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Serrazul Hotel Distributed by Intercity and nearby?

Serrazul Hotel Distributed by Intercity has an indoor pool, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Serrazul Hotel Distributed by Intercity?

Yes, there's an onsite restaurant.

What's the area around Serrazul Hotel Distributed by Intercity like?

Serrazul Hotel Distributed by Intercity is a short 2-minute walk from Gramado Covered Street and 3 minutes' walk from Sao Pedro Church. Travelers give top marks for the hotel's prime location.

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Serrazul Hotel Distributed by Intercity Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great location and excellent staff
Francisco, 2-night trip

10/10 Exceptional

Excelente...
RENE, 5-night trip

10/10 Exceptional

.
Henrique, 1-night trip

10/10 Exceptional

Hotel Serra Azul Gramado

Lugar incrível! Excelente atendimento, infraestrutura maravilhosa. Café da manhã extraordinário inclusive servem espumante. Bar do hotel também muito bom. Excelente localização, a passos da rua coberta. Quartos espaçosos e com excelentes acústica.
Rosicle, 1-night trip

10/10 Exceptional

Perfeito e aconchegante, além do café incrível

Como sempre tudo perfeito, 4º vez que fico no hotel, aconchegante e bem localizado, café da manhã incrível
Kennya k s, 2-night trip

10/10 Exceptional

Itagira, 5-night trip

10/10 Exceptional

4-night trip

10/10 Exceptional

NÍCIA, 3-night trip

10/10 Exceptional

marie, 1-night trip

10/10 Exceptional

Grande experiência no centro de Gramado!

LUIZ, 1-night trip

10/10 Exceptional

Patricia, 2-night trip

2/10 Poor

Rosicle, 1-night trip

10/10 Exceptional

Ótima localização ( praticamente do lado da rua cobe
Marcela, 1-night trip

10/10 Exceptional

WI FI

Muito bom, mais o Wi fi estava ruim
Domingos, 2-night trip

10/10 Exceptional

Matheus, 2-night trip

10/10 Exceptional

Hotel muito agradavel. Excelente apartamento e café da manhã.
WELLINGTON, 4-night trip

10/10 Exceptional

Roselandia, 2-night trip

10/10 Exceptional

Final de semana excelente.

Nossa experiência foi incrível. O atendimento excelente. Voltaremos com certeza.
Aline G, 1-night trip

10/10 Exceptional

excelente / atendimento nota 1000 e o bar uma delicia de ficar
4-night trip

8/10 Very good

Beatriz, 1-night trip

10/10 Exceptional

Maravilhoso

A melhor localização, ao lado da rua Coberta e igreja Sao Pedro. Quarto grande, cama confortável, todos os ambientes limpos, café da manhã excelente e ótimo atendimento. Sempre me hopedo e a experiência é nota 10
Margaret, 3-night trip

10/10 Exceptional

4-night trip

10/10 Exceptional

Excelente

Ficamos na suite superior, entre dois adultos e uma criança, e o quarto é excelente. Todo reformado, com calefação e ar condicionado. Cama de casal king é muito confortável. Decoração de muito bom gosto. O hotel conta com spa, saunas e piscina térmica e tem uma localização fantástica. Além de ter estacionamento.
Bruna, 2-night trip

10/10 Exceptional

Excelete

Marcus, 2-night trip

10/10 Exceptional

Localização... no centro de Gramado. Estrutura do hotel ótima. Nosso quarto mobilia antiga, mas muito bom. Cafe da manhã, ótimo. Retornaremos com certeza.
Sergio Costa Coelho, 1-night trip