Experience the essence of luxury at Conrad Hangzhou, where you can unwind in style with a massage or aromatherapy treatment. Enjoy meals at one of three on-site restaurants, connect to WiFi in public areas, and take advantage of an indoor pool and 24-hour health club.
Reviews
9.89.8 out of 10
Exceptional
Popular amenities
Pool
Bar
Connecting rooms available
Spa
Free parking
24/7 front desk
Main amenities (12)
Daily housekeeping
3 restaurants and bar/lounge
Full-service spa
Indoor pool
Breakfast available
24-hour health club
Hot tub
24-hour room service
Massage/treatment rooms
Conference center
Business center
8 meeting rooms
Feel at home (6)
Free cribs/infant beds
Connecting/adjoining rooms available
Separate bathtub and shower
Television
Terrace
Daily housekeeping
The current price is $167
$167
includes taxes & fees
$157 per night
Mar 23 - Mar 24
Room options
Available filters for rooms
Showing 17 of 17 rooms
View all photos for King Deluxe Room
King Deluxe Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
538 sq ft
City view
Sleeps 3
1 King Bed
View all photos for King Deluxe River View Room
King Deluxe River View Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
538 sq ft
River view
Sleeps 3
1 King Bed
View all photos for King Deluxe Suite
King Deluxe Suite
Highlights
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
883 sq ft
City view
Sleeps 3
1 King Bed
View all photos for King Accessible Room
King Accessible Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
538 sq ft
City view
Sleeps 2
1 King Bed
View all photos for King Executive Room
King Executive Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
538 sq ft
City view
Sleeps 3
1 King Bed
View all photos for King Presidential Suite
King Presidential Suite
Highlights
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
3025 sq ft
City view
Sleeps 3
1 King Bed
View all photos for King Conrad Suite
King Conrad Suite
Highlights
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
1206 sq ft
City view
Sleeps 3
1 King Bed
View all photos for Queen Double Deluxe Room
Queen Double Deluxe Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
538 sq ft
City view
Sleeps 3
2 Queen Beds
View all photos for Queen Double Executive Room
Queen Double Executive Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
538 sq ft
City view
Sleeps 3
2 Queen Beds
View all photos for Queen Double Deluxe River View Room
Queen Double Deluxe River View Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
538 sq ft
River view
Sleeps 3
2 Queen Beds
View all photos for Executive King River View Room
Executive King River View Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
538 sq ft
River view
Sleeps 3
1 King Bed
View all photos for Executive Queen River View Room
East Railway Station (East Square) Station - 13 min drive
Jiangjin Road Station - 19 min walk
Qianjiang Road Station - 26 min walk
Citizen Center Metro Station - 28 min walk
Restaurants
芋贵人 - 10 min walk
怡乡春竹 - 17 min walk
仙踪林 - 2 min walk
鼎泰丰 - 10 min walk
大食代 - 10 min walk
About this property
Conrad Hangzhou
At Conrad Hangzhou, you'll be within a 10-minute drive of West Lake. You can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. An indoor pool, a bar/lounge, and a 24-hour health club are other highlights at this luxurious hotel.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
306 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
WiFi and wired internet access in rooms*
Parking
Free onsite self parking
Onsite parking limited
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
3 restaurants
Bar/lounge
Free reception (select days)
24-hour room service
Traveling with children
Grocery/convenience store
Working away
Business center
8 meeting rooms
Conference center (17287 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free grocery shopping service
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Terrace
24-hour health club
An indoor pool
Full-service spa
Hot tub
Massage/treatment rooms
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible concierge desk
Assistive listening devices in meeting rooms
Wheelchair-accessible path to elevator
Bathroom emergency pull cord
Doorbell and phone notification
Well-lit path to entrance
Room amenities
Be entertained
MP3 docking station
55-inch TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Espresso maker
Bathrobes
Iron/ironing board
Sleep well
Pillow menu
Soundproofed rooms
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Partially open bathroom
Jetted bathtub
Separate bathtub and shower
Rainfall showerhead
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi and wired internet for a surcharge
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
Conrad SPA has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.
Fees & policies
Optional extras
WiFi is available in guestrooms for CNY 40
Wired internet access is available in guestrooms for an extra charge
Buffet breakfast is offered for an extra charge of approximately CNY 193.2 for adults and CNY 96.6 for children
Children & extra beds
Rollaway beds are available for CNY 419.76 per night
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
Children under 18 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Conrad Hangzhou Hotel
Conrad Hangzhou Hotel
Conrad Hangzhou Hangzhou
Conrad Hangzhou Hotel Hangzhou
Frequently asked questions
Does Conrad Hangzhou offer free cancellation for a full refund?
Yes, Conrad Hangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Conrad Hangzhou?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Conrad Hangzhou?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Conrad Hangzhou?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Conrad Hangzhou?
Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Conrad Hangzhou and nearby?
Conrad Hangzhou has a spa and an indoor pool, as well as a 24-hour health club.
Are there restaurants at or near Conrad Hangzhou?
Yes, there are 3 onsite restaurants.
Does Conrad Hangzhou have rooms with private hot tubs?
Yes, each room has a jetted bathtub.
What's the area around Conrad Hangzhou like?
Conrad Hangzhou is a short 18-minute walk from MIXC Mall and 17 minutes' walk from Raffles City Hangzhou.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Conrad Hangzhou Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.8/10
Staff & service
10/10
Amenities
9.6/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 13, 2024
It’s really a very good hotel in this area
canson
canson, 2-night trip
10/10 Exceptional
Jun 15, 2024
Great views and best lobby bar for quiet quality time
susan valerie
susan valerie, 2-night trip
10/10 Exceptional
Dec 17, 2024
Excelente
Verified traveler
1-night trip
10/10 Exceptional
Nov 4, 2024
Amazing hotel. Everything just exceeded our expectations. Great room, amazing service from every staff in the hotel, good facilities, great placement, great view, good restaurants insiden the hotel. No complaints at all - it was even reasonable price compared with nearby hotels.
Christian
Christian, 3-night trip
10/10 Exceptional
Sep 15, 2024
The hotel is super luxury, got a room on the 43rd floor with an amazing view. Very clean, quiet and comfortable. It's right next to an upscale shopping mall with good dining options. Overall, super happy, would stay there again!
Stoyan
Stoyan, 2-night trip
10/10 Exceptional
Oct 24, 2023
The staff are very helpful, high standard hospitality,
Nice room, ample space, comfortable beddings
Nice view from room with its good location
Chuen Lai
Chuen Lai, 1-night trip
10/10 Exceptional
Apr 20, 2024
Modern hotel with good breakfast. 10/10 would recommend.
Stephen
Stephen, 1-night trip
10/10 Exceptional
Nov 18, 2023
Good service
excellent room service, clean and warm welcome
Jialan
Jialan, 2-night trip
10/10 Exceptional
Sep 23, 2024
Everything is great. Except the ciggarete smoke comes to our toilet.