리버 테라스 리조트 바이 웨스트게이트 리조트

Just a cheap motel. No ice maker, very noisy, air was broken, our door to the room was broken.

The floors were extremely dirty. The bottom of our feet would be black after walking barefoot. We did not have any coffee or creamer in our room when we checked in. We checked in late so our room had been ready for several hours. We had to go to the check in site to get these items. We did not have any paper towels or a trash bags in the room. The sink in the upstairs bath dripped. The sink itself had a chip and crack in it which looked horrible. My husband had a spider crawling on him and his pillow case smelled like cologne or perfume as if the pillow case had not been changed out. It was not our best place of stay. The location was good as to walking distance to everything. The location was good to see the New Year’s Eve display. The decor of the room could have been better but mostly we would have been happy just to have a clean room.

The hotel is very centrally located and easy access to Gatlinburg. Great place, clean, friendly staff. The only complaint is that it needs updated and remodeled. Ants were coming into the bathroom thru the wall.