Heritage Hotel Suites and Spa

4.0 star property
Hotel with 2 bars/lounges, near Phewa Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Hotel Suites and Spa

Exterior detail
Terrace/patio
Aerial view
Interior
Aerial view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Pool
    Pool
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
Feel at home
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Suite, Non Smoking, Bathtub

Highlights

Air conditioning
Kitchenette
Refrigerator
LED TV
Private bathroom
Bathrobes
Rainfall showerhead
Jetted bathtub
  • Sleeps 2
  • 1 Queen Bed

Twin Room, Non Smoking

Highlights

Air conditioning
LED TV
Private bathroom
Bathrobes
Rainfall showerhead
Jetted bathtub
Hair dryer
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, Non Smoking, Bathtub

Highlights

Air conditioning
Kitchenette
Refrigerator
LED TV
Private bathroom
Bathrobes
Rainfall showerhead
Jetted bathtub
  • Sleeps 2
  • 1 Queen Bed

Double Room

Highlights

Air conditioning
LED TV
Private bathroom
Bathrobes
Rainfall showerhead
Jetted bathtub
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Lakeside Rd, Pokhara, 33700

What's nearby

  • Phewa Lake - 5 min walk - 0.5 km
  • Tal Barahi Temple - 8 min walk - 0.7 km
  • Pokhara International Mountain Museum - 6 min drive - 4.4 km
  • Devi's Falls - 7 min drive - 4.4 km
  • World Peace Stupa - 14 min drive - 9.4 km

Getting around

  • Pokhara Intl. Airport (PKR) - 21 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Jasmine Thai & Chinese Cuisine - ‬4 min walk
  • ‪Fresh Elements - ‬5 min walk
  • ‪Himalaya Java Coffee - ‬2 min walk
  • ‪Byanjan Pokhara - ‬3 min walk
  • ‪KOTO Japanese Restaurant - ‬4 min walk

About this property

Heritage Hotel Suites and Spa

Heritage Hotel Suites and Spa is just 4.9 mi (7.9 km) from the airport and offers a shuttle (available 24 hours). Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. Other highlights include 2 bars/lounges, an outdoor pool, and a rooftop terrace.

Languages

English

At a glance

Hotel size

  • 24 rooms

Arriving/Leaving

  • Check-in time starts at 1:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free offsite parking within 33 ft

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Working away

  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Rooftop terrace
  • Garden
  • An outdoor pool
  • Spa services
  • Lockers available

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 40 per vehicle (one-way, maximum occupancy 3)

Children & extra beds

  • Rollaway beds are available for USD 30.0 per day

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.

Also known as

Heritage Hotel Suites Pokhara
Heritage Suites Pokhara
Heritage Suites Spa Pokhara
Heritage Hotel Suites and Spa Hotel
Heritage Hotel Suites and Spa Pokhara
Heritage Hotel Suites and Spa Hotel Pokhara

Frequently asked questions

Is there a pool at Heritage Hotel Suites and Spa?
Yes, there's an outdoor pool.
Are pets allowed at Heritage Hotel Suites and Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Heritage Hotel Suites and Spa?
Yes, there's free self parking.
Is airport shuttle service offered by Heritage Hotel Suites and Spa?
Yes, an airport shuttle is available. The charge is USD 40 per vehicle one-way.
What are the check-in and check-out times at Heritage Hotel Suites and Spa?
You can check in starting at 1:00 PM. Check-out time is 10:00 AM.
What is there to do at Heritage Hotel Suites and Spa and nearby?
Heritage Hotel Suites and Spa has 2 bars and an outdoor pool, as well as spa services and a garden.
Are there restaurants at or near Heritage Hotel Suites and Spa?
Yes, there's an onsite restaurant.
Does Heritage Hotel Suites and Spa have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
What's the area around Heritage Hotel Suites and Spa like?
Heritage Hotel Suites and Spa is in the heart of Pokhara, a short 5-minute walk from Phewa Lake and 8 minutes' walk from Tal Barahi Temple.

Heritage Hotel Suites and Spa Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Property was amazing with beautiful outdoor area. Staff couldn’t have been more helpful and accommodating.
Nick, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Leon, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent with some caveats
Our stay at the Heritage Hotel was wonderful. We especially enjoyed the breakfast included with the package. The staffs were accommodating. However, the room service was slow at times and our dinner arrived 2 hours late one night.
Breakfast by the pool
Beautiful architecture
Ruby, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Promising
Nice hotel, although not fully operational. After renovation, it should should show a pretty good standard.
David, 3-night trip
Verified Hotels.com guest review

6/10 Good

Very nice place but the breakfast need to be done better! And the hotel need to be renovable
MANUEL, 2-night family trip
Verified Expedia guest review

6/10 Good

lovely hotel but mixed review on service
We stayed at Heritage for five nights in total. Overall it was pleasant, the suite was clean and tidy and the bathroom/shower was nice and warm. Breakfast was ok and I'm not sure about lunch/dinner as we always ate out. The location is super and we were able to keep our suitcase with them for free when we went on a week long trek so they were accommodating. The main issue with the hotel is the service which isn't always competent. 1) I booked a massage giving notice in the timescale requested but when I went down to go to the spa, there was no masseuse so I then waited another hour. Unfortunately a male masseuse was on offer which I wasn’t aware of or comfortable with, so I decided to cancel after all the delays. 2) We stayed an extra night as we finished our trek early and the hotel was storing our suitcase as mentioned above. I was asked to come to the front desk twice when I was trying to go to sleep because the staff realised they'd given me the wrong room rate 3) We booked a taxi with them the next day to take us to our next hotel. I gave them the address in advance as there are two hotels of the same name in Pokhara and they confirmed they had the correct details. Half way into our journey we realised the taxi was taking us to the wrong hotel. This was frustrating as we had paid in advance and we decided it was easier to sort it out ourselves then to get the Heritage hotel staff to resolve their error as we didn’t trust they could do so effectively.
H K, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was extremly friendly and we felt like being among the friends and not in the hotel. They were helpful and accommodating to our needs. It was very realxing stay there. Love to come back ance again :-) :-)
Ronald, 1-night trip
Verified Expedia guest review