Love this hotel ! Very comfortable , convenient and kid friendly. I will sugest a little playground for small kids , and Universal need to do better acomodating big families, the shuttle is convenient but they put to manny people in it that is uncomfortable , stroller should be able to go un without have to get them in folding , With small kids is very challenging. Other than that the beds ar so comfortable , Recomendation to put a recycling bin in each room to be ecofriendly