Hotel Urban puts you in a great location, within a 15-minute walk of Mérida Cathedral and Paseo de Montejo. An outdoor pool, a terrace, and a garden are other highlights.
Languages
English, Spanish
At a glance
Hotel size
14 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured onsite self parking (MXN 240 per day)
Onsite parking limited
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
Garden
Terrace
An outdoor pool
Accessibility
Well-lit path to entrance
Room amenities
Be entertained
Television
Satellite TV channels
Netflix
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
Fees & policies
Parking
Secured self parking costs MXN 240 per day
Parking height restrictions apply
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Hotel Urban Mérida
Hotel Hotel Urban Mérida
Mérida Hotel Urban Hotel
Urban Mérida
Urban
Hotel Hotel Urban
Hotel Urban Hotel
Hotel Urban Mérida
Hotel Urban Hotel Mérida
Frequently asked questions
Does Hotel Urban offer free cancellation for a full refund?
Yes, Hotel Urban does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Urban?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Urban?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Urban?
Yes. Self parking costs MXN 240 per day. Parking spots may be limited.
What are the check-in and check-out times at Hotel Urban?
Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Check-out time is noon.
Is there an onsite casino at Hotel Urban?
No, this hotel doesn't have a casino, but Casino La Cima (6-min walk) and Diamonds Casino (8-min drive) are both nearby.
What is there to do at Hotel Urban and nearby?
Hotel Urban has an outdoor pool and a garden.
What's the area around Hotel Urban like?
Hotel Urban is in Mérida Centro, a short 5-minute walk from Mérida Cathedral and 11 minutes' walk from Paseo de Montejo.
Hotel Urban Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 12, 2024
Allyn
Allyn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 27, 2024
Todo estuvo excelente, habitación muy cómoda para descansar, muy céntrico, todo muy cerca, compras, restaurante,etc.
Armando
Armando, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Jul 18, 2024
I was charged double when I got there
Then they said parking was close so I had the car at 6am a moved it then they said I had to pay for parking then the toilet and the toliet had issues
Jessica
Jessica, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Jul 31, 2023
I booked this property trusting the images but once arrived property and rooms are in poor conditions. Bathrooms smell and rooms do not have windows giving you the feeling you are in box. Parking is across the street and is open only from 7am to 12pm. Since the parking is public you have to pay $20 pesos x hour out of your allowance or included in your rate only from 8pm to 8am. Location is convenient, right in Merida downtown.
Adriana
Adriana, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Mar 28, 2023
Very clean and great location at an affordable rate. The only downside is parking is only included for 22 hours a day which makes no sense. If you have a car I ado not recommend. They did tell me at check in but a discount of parking is better than none.
Juan
Juan, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 21, 2022
Meritxell
Meritxell, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 2, 2022
Muy conveniente. Ubicado en pleno centro de Mérida. Limpio y cómodo.
Edgar
Edgar, 3-night romance trip
Verified Expedia guest review
2/10 Poor
Dec 24, 2021
Nasty cockroaches every lizard and so many mosquitoes every where I wish I can share the pictures I booked it for 4 nights I needed up canceling after the fist night
Diego
Diego, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Dec 16, 2021
Good Location and stay
Comfortable bed Great location and staff, got lucky with a quiet room. Would not hesitate to stay here again.
gilbert
gilbert, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 6, 2021
The hotel is a small hotel but that ok . I did not like the trim because did not have any windows. But the bed was very good
Joyce
Joyce, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 18, 2021
Rene
Rene, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jan 26, 2020
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 30, 2024
Muy lindo hotel y buen servicio
Muy buena estadía, los chicos de recepción muy amables, limpio y todo en orden. Solo la habitación que nos tocó daba hacia la calle y para dormir fue muy incómodo ya que se escuchan, autos, conversaciones y ruido en general. Aparentemente las demás habitaciones tienen mejor suerte. Por todo lo demás, estuvo excelente.
Laura Elvia
Laura Elvia, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 11, 2024
Dulce
Dulce, 1-night trip
Verified Expedia guest review
6/10 Good
Aug 24, 2024
Jorge Ignacio
Jorge Ignacio, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 30, 2024
Está muy céntrico, solo que no tiene estacionamiento propio, tienen un convenio con un estacionamiento público que cubre cortesía de 8:00 pm a 8:00 am
Vania
Vania, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Jul 1, 2024
Regina
Regina, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jun 22, 2024
Que las camas son realmente cómodas, personalmente tuve un muy buen descanso.
Melody
Melody, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 31, 2024
Excelente la atención en la recepción
Abraham
Abraham, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Mar 20, 2024
Habitación sin ventanas, mucho mosco, ruidos de afuera.
Verified traveler
2-night trip
Verified Hotels.com guest review
6/10 Good
Mar 2, 2024
Estado de las instalaciones
Hotel que carece de ventanas, el piso son la totalidad de azulejos. El baño olía a podrido. La chica que nos recibió muy buena actitud, pero el chico no fue muy atento.
Luis
Luis, 2-night business trip
Verified Hotels.com guest review
6/10 Good
Feb 6, 2024
Lo mejor es la ubicacion, a solo dos cuadras de la plaza principal.
Para mi, un inconveniente es el estacionamiento pues el que brinda el hotel solo es por la noche y de dia, es con costo adicional.
VERONICA
VERONICA, 2-night romance trip
Verified Expedia guest review
4/10 Fair
Dec 23, 2023
No fue placentera la estancia
En general no fue buena tuvimos que cambiarnos de hotel, aunque es un hotel muy céntrico no cumplir con las expectativas cuando uno viaja: confort
leonel
leonel, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Nov 6, 2023
Baño mojado
Al baño le hacía parte de la puerta del baño, y se moja hasta la taza del baño. El penúltimo día, no pusieron papel, ni dejaron botes de agua.
Pedro
Pedro, 5-night trip with friends
Verified Hotels.com guest review
2/10 Poor
Oct 7, 2023
Habian muchas cucarachitas e incluso cucarachas muertas por la habitación, el baño no funcionaba como debe ser