8/10 Very Good
Dec 16, 2024
High Tier Business Hotel - Family Friendly
Our second or third time staying in this chain. It’s a mid range family/tourist friendly hotel with multiple bed options. I feel like the facility felt more updated than before, but there is always a layer of dust on the reading light and bed head light fixtures, lol. EVERY TIME. Bedding was fine. Toilet had a lot of black mold on the left side where the water comes out. Service was overall great. Check in staff was very sweet and helpful. Check out staff was a little gruff and spoke less English (talk man who kept sighing and saying something in Japanese low tone not sure what he was saying). There was so much luggage they were holding when we were leaving in the lobby, that we ended up just taxing out to our next hotel for luggage hold. Breakfast was much better than expected, and was quite delicious despite limited variety. 2 combo laundry machines in the laundry facility. One night was crowded and one night wasn’t. Public bath was a plus, and I used it at 6:00 am so it was near empty. Overall, we will stay again if we are in the area and if this is the best option, but wish they would up their cleaning for the toilet hygiene and dusting in the room.
Verified traveler
3-night family trip
Verified Hotels.com guest review
