When visiting Dundee, Best Western Queens Hotel is a great choice to consider. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Fellow travelers love the overall property condition.
Languages
English, French, Polish, Portuguese, Spanish
At a glance
Hotel size
53 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Property amenities
Food and drink
English breakfast (surcharge) each morning 7:00 AM–9:30 AM
Restaurant
Bar/lounge
Room service
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Porter/bellhop
Facilities
Safe-deposit box at front desk
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
Television
Premium TV channels
Home comfort
Heating
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Free newspapers
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Onsite venue - This restaurant specializes in Regional cuisine.
Q-Bar - Onsite bar.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 7.5 for adults and GBP 7.5 for children
Renovations and closures
The property is closed between July 20 and September 30.
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Queens Hotel Dundee
Best Western Queens Hotel
Best Western Queens Dundee
Best Western Queens
Best Queens Hotel Dundee
Best Western Queens Hotel Hotel
Best Western Queens Hotel Dundee
Best Western Queens Hotel Hotel Dundee
Frequently asked questions
Is Best Western Queens Hotel currently open?
The property is closed between July 20 and September 30.
Are pets allowed at Best Western Queens Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Queens Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Queens Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
Are there restaurants at or near Best Western Queens Hotel?
Yes, there's an onsite restaurant that offers Regional cuisine.
What's the area around Best Western Queens Hotel like?
Best Western Queens Hotel is in the heart of Dundee, a short 8-minute walk from Dundee Station and 2 minutes' walk from Dundee Science Centre.
Best Western Queens Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
7.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 14, 2024
Ok but wouldn’t stay again
Staff at this hotel are excellent. We checked into our room to find the bed messy/slept in & towels on the floor of the bathroom. Clearly the room wasn’t ready for us! We were moved to another room which was ok but needed some attention! Bathroom mirror was filthy, floor dirty but we did have a clean, freshly made bed!
Sue
Sue, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
Nicola
Nicola, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Nov 2, 2024
very old fashioned
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 1, 2024
Good location
The hotel was in a good location. Check in was excellent. Sraff very friendly. The hotel is a beautiful building with character and creeky floorboards. Our room was spaces and comfortable. Breakfast was lovely. Now the downside. The noise from the club next door was horrendous, Im all for young ones enjoying themselves but not wgen i have to listen to it for hours. Not a great sleep !
Marion
Marion, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Oct 19, 2024
First class location with ample parking places. The service I received for the one night stay was very good . Access to the shower via the bath was difficult for me having a problem leg and no grab handles. As it was only one night I never enquired if there was any rooms with showers (no bath). This was a minor point otherwise no complaints
Peter
Peter, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 19, 2024
A great stay
Great stay friendly staff
James
James, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 17, 2024
It was so bad.
The room smelt of wee. The carpet was horrible, the floor squeezed loudly so sorry whoever was below me. The food took ages and was not very nice. The cider was poured into a beer glass. None of it was like the pictures sold it. Never will i go to a best western again.
Verified traveler
1-night business trip
Verified Hotels.com guest review
2/10 Poor
Oct 17, 2024
Won’t stay again
Wasn’t very clean, old and dilapidated, the light switch made a high frequency squeal when switched on. The ironing board was broken. Poor quality hotel
John
John, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 17, 2024
Chloe
Chloe, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 14, 2024
Alistair
Alistair, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 14, 2024
Perfect!
I enjoyed a spotless, comfortable room which gave me an excellent night's sleep after a lovely bath. The breakfast was perfect, both in the quality of products and the cooking, as well as the service from the friendly lady in the restaurant.
Gordon
Gordon, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 11, 2024
SUZANNE
SUZANNE, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 7, 2024
Enjoyed our stay here and the staff were very pleasant and helpful
Deirdre
Deirdre, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 4, 2024
24h available check in
The check in and check out service are?super convenient and staff are super friendly. However the bath tub in the room is not clean enough.
Min
Min, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 3, 2024
Stuart
Stuart, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 22, 2024
Queen's Hotel
We cant really fault the staff, as they were friendly enough but the room was very basic and over priced. We had a terrible nights sleep due to the bed. My wife slept in the shallow end and I was down the deep end. The full floor of the room was on a slope. Wouldnt stay again and was some what disappointed.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 8, 2024
Was an old fashion hotel a bit dated to no fault of there own though staff were excellent and the breakfast was fantastic was very warm though.
Stephen
Stephen, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 6, 2024
Average Hotel at a reasonable price
Receptionist and customer service was excellent with a friendly greeting at check-in time. Was comfortable in room although had to wait a few hours before the radiator heating came on. The bathroom was clean and had plenty of towels and body wash/shampoo although needs an upgrade though. The room was very small for a double, is dated and furniture, carpet and decoration are in need of a refurbishment. Pity this hotel has lost its former glory!
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 31, 2024
Good Hotel
Good place to stay
Stuart
Stuart, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 10, 2024
Ann
Ann, 3-night trip
Verified Hotels.com guest review
6/10 Good
Aug 2, 2024
faded glory of a 4 star hotel. The owners are working on renovation, but they are not there yet. There is a very limited staff working very hard to satisfy patrons.
Bob
Bob, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 31, 2024
Certainly did the job
John
John, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 24, 2024
Alok
Alok, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 24, 2024
It was nice. But tired in the rooms
robyn
robyn, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 21, 2024
Great service
Service excellent, in particular Kim deserves a mention. A brilliant example of hospitality staff at its best!