Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum, Puerto Morelos, QROO, 77500
What's nearby
Moon Palace Golf Club - 15 min drive
Crococun Zoo - 18 min drive
Puerto Morelos Beach - 22 min drive
Petempich Bay - 22 min drive
Puerto Morelos Town Square - 25 min drive
Getting around
Cancun Intl. Airport (CUN) - 19 min drive
Tulum Intl. Airport (TQO) - 134 min drive
Cozumel Intl. Airport (CZM) - 30.1 miles/48.5 km
Restaurants
Grand Central Buffet - 17 min drive
Agave Mexican Cuisine - 2 min walk
The Grill - 18 min drive
Cusco - 18 min drive
Lobby Bar - 2 min drive
About this property
Dreams Natura Resort & Spa - All Inclusive
At Dreams Natura Resort & Spa - All Inclusive, you can spend time at the beach getting a beach massage, plus you'll be within a 15-minute drive of Moon Palace Golf Club. There's plenty of fun with the 4 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and body scrubs. World Cafe Buffet, one of 9 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 7 bars/lounges, a lazy river, and a free kid's club. Fellow travelers love the pool and helpful staff.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Land activities
Fitness facilities
Volleyball
Ziplining
Kids club
Lessons/classes/games
Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga
Entertainment
Theme parties
Languages
English, Spanish
At a glance
Hotel size
553 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Free supervised childcare
Free children's club
Pets
Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls and off-leash area available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Free secured, uncovered onsite self parking
Free secured, uncovered onsite valet parking
Other information
Smoke-free property
Property amenities
Food and drink
9 restaurants
7 bars/lounges
Poolside bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
Private dining
Free daily reception
24-hour room service
Snack bar/deli
Traveling with children
Free children's club
Free water park access
Children's pool
Lazy river
Playground
Free supervised childcare/activities
Children's menu
Children's games
Toys
Lifeguard on site
What to do
On the beach
Fitness classes
Yoga classes
Kayaking
Ziplining
Shopping
Pool table
Access to nearby outdoor pool
Working away
3 meeting rooms
Computer station
Conference center (12208 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Romance packages
Facilities
Built in 2020
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Health club
4 outdoor pools
Free water park
Arcade/game room
Full-service spa
Lazy river
2 spa tubs
Sauna
Massage/treatment rooms
Steam room
Waterslide
Wine tasting room
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic drinking straws
No plastic water bottles
Banquet hall
Reception hall
Accessibility
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Room amenities
Be entertained
40-inch Smart TV
Home comfort
Air conditioning
Ceiling fan
Free stocked minibar
Espresso maker
Slippers
Iron/ironing board
Window screens
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Turndown service
Premium bedding
Free crib/infant bed
Free rollaway/extra bed
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi
Free local calls
Food and drink
Champagne service
Free bottled water
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe (laptop compatible)
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Guidebooks/recommendations
Special features
Spa
The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
Dining
World Cafe Buffet - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Bluewater Grill - This poolside steakhouse specializes in barbecue and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Bordeaux (French cuisine) - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Oceana - Overlooking the garden, this restaurant specializes in seafood and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 65 per pet, per night
Parking
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 PM
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Guests must contact this property in advance to reserve access to the heated pool
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
Also known as
Now Natura Riviera Cancun
Now Natura Riviera Cancun Puerto Morelos
Now Natura Riviera Cancun Hotel Puerto Morelos
Now Natura Riviera Cancun Hotel
Frequently asked questions
Does Dreams Natura Resort & Spa - All Inclusive offer free cancellation for a full refund?
Yes, Dreams Natura Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Dreams Natura Resort & Spa - All Inclusive?
Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Dreams Natura Resort & Spa - All Inclusive?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 65 per pet, per night. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Dreams Natura Resort & Spa - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Dreams Natura Resort & Spa - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Dreams Natura Resort & Spa - All Inclusive and nearby?
Have fun with onsite activities like kayaking and ziplining. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Dreams Natura Resort & Spa - All Inclusive also has 4 outdoor pools, 7 bars, and a sauna, as well as a steam room, an arcade, and a garden.
Are there restaurants at or near Dreams Natura Resort & Spa - All Inclusive?
Yes, there are 9 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.
What's the area around Dreams Natura Resort & Spa - All Inclusive like?
Dreams Natura Resort & Spa - All Inclusive is located on the waterfront, a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.
Dreams Natura Resort & Spa - All Inclusive Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Good
Jan 14, 2025
clean and friendly staff buffet was meh
The resort overall was great. the staff all being on the same page would be nice. People were down by the pool reserving all the pool chairs at 6:30am. Staff worked to find spots to add more chairs but it was difficult. They should be better about removing stuff of unoccupied chairs and not allow to reserve for people are evening sitting.
Michelle
Michelle, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 16, 2024
Excellent service
It was amazing! I had a swim out suite! Best time of my leve! Food, staff, everyone was very nice, polite, etc. so much food and drinks to choose from. I will definitely be back. It was my nieces destination wedding! Loved the place! Shuttle service was provided from and to airport. Too much to list! The doa, the explorer club
Norma Leticia
Norma Leticia, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
Dec 9, 2024
No volvemos
No nos gustó. Hacen bodas todos los dias hasta domingos con musica muy fuerte molestando a los que se hospedan en el hotel. Tambien los que trabajan no miden el ruido y estan gritando y haciendo escandalo afuera de las habitaciones desde las 6am. El hotel no cuenta con suficiente staff entonces nadie te atiende, te hacen esperar minimo 45 minutos en los restaurantes (aunque esten vacios), no hay toallas limpias en las albercas y la comida no esta rica. En general no volveriamks
Verified traveler
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 30, 2024
The food was great along with the service and amnesties. The only complaint I would have is the beach was a red flag day most days and the water was reddish brown. Obviously that is not in the resort’s control.
Billie
Billie, 4-night romance trip
Verified Expedia guest review
8/10 Very Good
Oct 30, 2024
Whitney
Whitney, 4-night trip
Verified Expedia guest review
6/10 Good
Oct 29, 2024
I had a nice time there not bad for the price
Cordell
Cordell, 4-night trip
Verified Expedia guest review
2/10 Poor
Oct 28, 2024
Glib
Glib, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 28, 2024
Michael
Verified Expedia guest review
8/10 Very Good
Oct 27, 2024
3 of 5 star
Caridad
Caridad, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 27, 2024
Dreams natura is a good place to vacation. The beach was ok. Very brown and allot of seaweed. The atm unfortunately was down and you can take out minium 50 usd but you're charged 9.50 i believe. Other then that everything was good. I would stay again
Brandon Edward
Brandon Edward, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 26, 2024
michael
michael, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 26, 2024
Richa
Richa, 4-night trip
Verified Expedia guest review
8/10 Very Good
Oct 26, 2024
Ivan Ramon Betancourt
Ivan Ramon Betancourt, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 25, 2024
All inclusive except the Spa and convenience store. Very secure place on how people are checked in. Very fun and quite lively place. Multiple dining options but the Asian cuisine wasn’t all that great. Oceana was a great option, if you don’t like them, there’s always the buffet! Staff were very friendly and always offered to help. Make sure to check out the event/activity times. Activities that I enjoyed were the pool group dancing, silent disco and live music.
Kevin
Kevin, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 24, 2024
Beach area not as expected
Mohammad
Mohammad, 4-night family trip
Verified Expedia guest review
2/10 Poor
Oct 24, 2024
The food was awful. The music was blasting until 11 every night. Had bed bugs the last 2 nights. Couldn’t go on beach because of crocodiles. Don’t waste your money.
Harold
Harold, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 23, 2024
The hotel was great
HELEN
HELEN, 3-night family trip
Verified Expedia guest review
6/10 Good
Oct 23, 2024
I came here for a solo R&R trip and because I was alone, it felt like I got less attention and service from the staff.
Additionally, the food options for room service and World Cafe are severely lacking and mediocre quality. Preferred club is the only way to go here in my opinion.
The steak at Bluegrill and Bordeaux were excellent. The spa is a must experience. Tony gave me an amazing deep tissue and facial.
While the trip was not a bust, I likely wouldn’t come here a second time. I would definitely visit the spa again though!
Leah
Leah, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 21, 2024
Beautiful resort.
Chen
Chen, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 20, 2024
Alexis
Alexis, 3-night trip
Verified Expedia guest review
8/10 Very Good
Oct 19, 2024
Yanelys
Yanelys, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 18, 2024
Beautiful location. Beach front plus lots of pools & lounge space. Room was lovely & well stocked. Espresso coffee maker in room. Balcony with jet tub. Lots of easy dining options.
Terry L
Terry L, 7-night family trip
Verified Expedia guest review
4/10 Fair
Oct 18, 2024
There for a wedding but not what I expected, water down soda or pop funny smell by the lazy river, zip line and some water slides sometimes closed for maintenance, I asked for well done burger and got some barely cooked nasty burger, broken long mirror in our room that was preferred we needed for wedding, complained and told me I had to upgrade to master suite to get a mirror that in the first place should’ve been there but the people before me broke and I guess it’s my fault. Wow what a joke for all inclusive.
Lionel
Lionel, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 18, 2024
All staff was very friendly and kind. From valet parking, front desk, waitresses, kids club staff, bartenders, house keepers etc.