8/10 Very Good
Dec 7, 2024
Gorgeous views, but rooms need improvements
Worst pillows on the planet. Seriously crap pillows from Motel 6. Thought this was going to be a 5 star hotel experience but the beds have the OUTDATED individual bedspreads for each person which is pure madness.
Sheets were crap. But then again, the hotel was half the price of The Four Seasons which I had previously stayed at in Prague. Truly unlikely to ever go back because at the beginning and end of every day you stay at hotel FOR SLEEP. My sleep was miserable because the bed sucked, the bedding was crap and the pillows were truly deplorable. Truly worse pillows in the last 10 years. Made my stay miserable as a result. Get a grip. You spend $100 million to build a hotel and you blow it this way. Fire the designers & management as a result or fix it. Wake up.
On a positive note, glorious hotel in a perfect location for moving about but not near anything practical if you need that. The hotel's elevators are dysfunctional, every floor is a "half floor" requiring you to go up / down stairs if you pick the wrong elevator. Idiotic design as a result. Zero desk. Means worthless hotel for business travelers. How the hell can you work? You can't. Typical stupid bathrooms for Europeans. Glass door divider to the shower. Always a nightmare. Bathroom was rather small, but hey, all in all it's a great hotel if you can deal with the other issues. The rooftop bar however, is a gem of all gems. Dollar for dollar best hotel I could find in all of Prague City Center.
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3-night business trip
Verified Hotels.com guest review