Grand Hotel Bansko

4.0 star property
Family-friendly hotel in Old Town Bansko with spa and casino

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Bansko

Reception
Lobby
Lobby
Minibar, in-room safe, blackout drapes, soundproofing
Sauna, spa tub, steam room, Turkish bath, body treatments, body wraps

Reviews

6.0 out of 10

Good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Casino
  • Pool
  • Ski facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Casino
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Children's pool

For families (6)

  • Supervised childcare (surcharge)
  • Children's pool
  • Playground on site
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

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About the neighborhood

Map
Glazne str, 5, Bansko, 2770

What's nearby

  • Paisii Hilendarski Historical Center - 14 min walk - 1.2 km
  • Bansko Ski Resort - 3 min drive - 2.1 km
  • Vihren - 3 min drive - 2.1 km
  • Bansko Gondola Lift - 3 min drive - 2.3 km
  • Ski Bansko - 31 min drive - 8.9 km

Getting around

  • Sofia Airport (SOF) - 136 min drive

Restaurants

  • ‪Obetsanova Mehana - ‬13 min walk
  • ‪Яница - ‬8 min walk
  • ‪Чеверме (Cheverme) - ‬11 min walk
  • ‪Le Petit Nicolas - ‬14 min walk
  • ‪Орлово Гнездо - ‬9 min walk

About this property

Grand Hotel Bansko

Try your luck at the casino when you stay at Grand Hotel Bansko in Bansko. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or facials. An indoor pool, a poolside bar, and a fitness center are other highlights.

All inclusive

All-inclusive room rates at Grand Hotel Bansko are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Bulgarian, English, Greek

At a glance

Hotel size

  • 207 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Supervised childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Electric vehicle charging point on site
  • Offsite parking within 66 ft (BGN 10 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's games

What to do

  • Ski passes
  • Fitness classes
  • Horse riding nearby
  • Skiing nearby
  • Snowmobiling nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas
  • Ski storage
  • Snow sports gear

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Casino
  • Full-service spa
  • Sauna
  • Steam room
  • Lockers available
  • Banquet hall

Accessibility

  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Fan
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily.

Fees & policies

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Guests must contact this property in advance to reserve cribs/infant beds

Parking

  • Parking is available nearby and costs BGN 10 per day (66 ft away)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Grand Hotel Bansko Hotel
Grand Hotel Bansko Bansko
Grand Hotel Bansko Hotel Bansko
Grand Hotel Bansko All Inclusive

Frequently asked questions

Does Grand Hotel Bansko offer free cancellation for a full refund?
Yes, Grand Hotel Bansko does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hotel Bansko?
Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool.
Are pets allowed at Grand Hotel Bansko?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Hotel Bansko?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Grand Hotel Bansko?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Grand Hotel Bansko?
Yes, there's a casino.
What is there to do at Grand Hotel Bansko and nearby?
During the winter, enjoy nearby recreation like snowmobiling and snowshoeing, and return when the snow melts for horseback riding. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Grand Hotel Bansko also has a casino and a seasonal outdoor pool, as well as a sauna and a steam room.
Are there restaurants at or near Grand Hotel Bansko?
Yes, there's an onsite restaurant.
What's the area around Grand Hotel Bansko like?
Grand Hotel Bansko is a short 14-minute walk from Paisii Hilendarski Historical Center and 9 minutes' walk from Holy Trinity Church.

Grand Hotel Bansko Reviews

Reviews

6.0

Good

8.0/10

Cleanliness

5.2/10

Staff & service

8.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Very Good

Gorjan, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place!
I was pleasantly surprised by the hotel. Recommend.
Emil, 1-night trip
Verified Hotels.com guest review

6/10 Good

Trying to be posh, but isn’t working for them!
We have reserved a deluxe room with one queen bed and 1 sofa bed. This has been stated on our confirmation email of the type of room . Once we have arrived, the receptionist gave us a standard room. Which looked nothing like what we have reserved. Going back to the reception and mentioned that we booked deluxe not standard. The guy tried to make excuses stating that each room is different. However, it was very obvious that this isn’t a deluxe room by judging from the size of the room and the size of the bed. It was frustrating how he was giving all sort of excuses as if we are stupid and don’t know the difference. After everything , we got the deluxe room but with no sofa bed and it was stated in our reservation. At this point I had bad impression already didn’t want to make the situation worse so we just accepted the second room . The all inclusive service was quite frustrating. Cocktail wise , all they offered was the sex on the beach and tequila sunrise. For some unknown reason , they didn’t want to make other cocktails. Therefore the whole cocktail menu seemed very limited. The buffet food was great with variety of foods that were well prepared. Drink wise from the machines were very cheap and watery. The spa itself was very good , had a lot of spa rooms and space. The cleanliness was on point. Mini fridge bar in the room was quite empty, we finished all the drinks in one night. The next day and the day after nobody refilled the fridge.
2-night trip
Verified Hotels.com guest review

4/10 Fair

Doesn't worth the name
Average hotel but no more. Impossible to find parking place. Spa is smallest I've ever seen. They charge 60 leva for 100cl cognac but doesn't evet have glasses. TV on lodge vas troubling and we said several times but nobody even bothered. Only good thing was the restaurant and food was very good. Overall hotel is not worth even 2 stars
Reha, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

WAARDELOOS HOTEL
Nooit zo slecht gehad, bij het zwembad moest voor de drankjes betaald worden, terwijl het een all inclusief boeking was, onvriendelijk en arrogant personeel. Volgende dag zijn we weggegaan door ontevredenheid. Nooi meer!
Emil, 2-night romance trip
Verified Hotels.com guest review