Fantastic hotel. Probably the best I’ve ever stayed at in that particular class of hotels. I was only there for 1 night for a business trip, but I wish I could have stayed longer. Great look and feel to the hotel as soon as you walk through the front door. I was actually given a suite even though I booked a standard room. It felt like an upscale studio apartment. I could barely tell I was in a hotel.
Only 1 issue that I don’t even fault the hotel for, but I’d like to make them aware. There was a presidential debate taking place that night, and the guy that was working the front desk when I checked in kept trying to force the lady checking in ahead of me to talk about politics when she clearly did not want to. He made her guess which candidate he supported. After a long pause, she gave in and took a guess, and he was visibly upset when she guessed wrong. Then, when it was my turn to check in, he had some unkind things to say to me about the lady guessing wrong before. This was uninvited and unprofessional, and it should be addressed with staff.
Again, I don’t really fault the hotel for this, and the lady that handled my check out the next morning was very kind and courteous. While I was eating breakfast, I witnessed her going out of her way to assist a man with special needs in the lobby. She was great.
Overall, great stay at a top notch hotel, and I hope to stay there again sometime very soon!