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Arco Maya

2.0 star property
Hostel within walking distance of Plaza 28

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Photo gallery for Arco Maya

Pool
Bar (on property)
Lobby
Standard Room, 2 Queen Beds | Free WiFi, bed sheets
Terrace/patio
In the heart of Downtown Cancun, Arco Maya is a vibrant retreat. Soak up the sun on the terrace, indulge in some friendly competition at the arcade/game room, or take a refreshing dip in the swimming pool. With helpful staff and amenities like free self parking and WiFi to keep you connected.

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Pool
  • Free parking
  • Free WiFi
  • Child-friendly activities

Main amenities (8)

  • Daily housekeeping
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Arcade/game room
  • Computer station
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Arcade/game room

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Standard Room | Free WiFi, bed sheets

Standard Room

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Free WiFi, bed sheets

Standard Room, 2 Queen Beds

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
  • 17 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room | Free WiFi, bed sheets

Family Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
  • 42 sq m
  • Sleeps 6
  • 3 Queen Beds

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About the neighborhood

Map
Retorno Marañón #31 SM 25 MZA 23 LT 01, Cancun, QROO, 77509

What's nearby

  • Las Palapas Park - 8 min walk - 0.7 km
  • Plaza 28 - 8 min walk - 0.7 km
  • Benito Juarez Municipal Building - 14 min walk - 1.2 km
  • Plaza Las Americas - 3 min drive - 2.9 km
  • Puerto Cancun Marina Town Center - 5 min drive - 3.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Pescaditos - ‬3 min walk
  • ‪Comida Mexicana, Mariscos y Más - ‬5 min walk
  • ‪Carl's Jr. - ‬5 min walk
  • ‪Bao Vegan - ‬5 min walk
  • ‪100% Natural - ‬5 min walk

About this property

Arco Maya

Arco Maya puts you just a 5-minute drive from Plaza 28 and Plaza Las Americas. Guests will have free perks like WiFi and self parking. Also, Puerto Cancun Marina Town Center and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are within a short drive.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 17 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Designated smoking areas

Property amenities

Traveling with children

  • Children stay free (see details)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Terrace
  • Swimming pool
  • Arcade/game room
  • Outdoor furniture

Room amenities

Be entertained

  • 21-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Restaurant dining guide
MONETIZATION_ON

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

There is limited hot water on site.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche

Also known as

Hotel Arco Maya
Arco Maya Cancun
Capital O Arco Maya
Arco Maya Guesthouse
Hostal Arco Maya Hostel
Arco Maya Guesthouse Cancun

Frequently asked questions

Does Arco Maya offer free cancellation for a full refund?

Yes, Arco Maya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Arco Maya?

Yes, there's a pool.

Are pets allowed at Arco Maya?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Arco Maya?

Yes, there's free self parking.

What are the check-in and check-out times at Arco Maya?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

Is there an onsite casino at Arco Maya?

No, this hostel doesn't have a casino, but Royal Yak Casino and Sports Book (3-min drive) and Dubai Palace Casino (4-min drive) are both nearby.

What is there to do at Arco Maya and nearby?

Arco Maya has an arcade.

What's the area around Arco Maya like?

Arco Maya is a short 8-minute walk from Plaza 28 and 8 minutes' walk from Las Palapas Park.

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Arco Maya Reviews

Reviews

7.4

Good

8.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Poor

Me cambiaron de hotel
Nos cambiaron de hotel a Hotel Farallón In, instalaciones pésimas, muy pequeño, no tienen protocolos de salubridad no me gusto para nada no estancia ahí
Maohnri, 2-night trip

2/10 Poor

No tuve estadía el hotel desde hace meses está cerr
Ma. Yolanda, 1-night trip

8/10 Very good

Great location. Close to the ADO Terminal. Nice room with balcony. Bed was really hard with metal springs. Could be more comfortable. Very small bathroom. Good for one night if you do not plan to stay long in Cancun.
1-night trip

8/10 Very good

The hotel was very inexpensive. It was located in the city, not the glitzy hotel strip near the beach.
Martin, 1-night trip

10/10 Exceptional

The staff at the front desk really helped me out by arranging a taxi in the middle of the night for me to make my flight.
1-night trip

8/10 Very good

El lugar me pareció bien en general,solo hubo un detalle,al dejar mis llaves de la habitación para el aseo,regresé en la noche y el servicio se las llevó a su casa particular,lo cual tuvimos que esperar a que regresaran las llaves y nosotros estábamos muy cansados.
Maribel, 2-night trip

10/10 Exceptional

Wir hatten eine Tolle Zeit.
Jana, 2-night trip

10/10 Exceptional

1-night trip