Kobe Anpanman Children's Museum & Mall - 7 min walk - 0.7 km
Motomachi Shopping Street - 8 min walk - 0.7 km
Kobe Tower - 14 min walk - 1.2 km
Meriken Park - 18 min walk - 1.5 km
Getting around
Kobe Airport (UKB) - 23 min drive
Itami Airport (ITM) - 49 min drive
Kansai Intl. Airport (KIX) - 85 min drive
Kobe Station - 6 min walk
Kobe Minatogawa Station - 19 min walk
Kobe Hyogo Station - 23 min walk
Nishimotomachi Station - 8 min walk
Kosokukobe Station - 10 min walk
Okurayama Station - 12 min walk
Restaurants
コメダ珈琲店神戸ハーバーランド店 - 6 min walk
ドトールコーヒーショップ JR神戸店 - 7 min walk
マクドナルド - 7 min walk
スターバックス - 4 min walk
万葉庵 - 3 min walk
About this property
Hotel Crown Palais Kobe
When you stay at Hotel Crown Palais Kobe, you'll be within a 15-minute walk of Kobe Harborland and Kobe Tower. You can visit the spa to be pampered with massages, body treatments, or aromatherapy, and Mandarincourt, one of 3 restaurants, serves Chinese cuisine and is open for lunch and dinner. Also, Meriken Park and Port of Kobe are within a short drive. Fellow travelers like that it's just a short walk to public transportation: Nishimotomachi Station is 8 minutes away and Kosokukobe Station is 10 minutes.
Languages
English, Japanese
At a glance
Hotel size
229 rooms
Arranged over 17 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (JPY 1000 per night)
Wheelchair-accessible parking and van parking on site
Onsite parking limited
Height restrictions apply for onsite parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
3 restaurants
Bar/lounge
Tea service at check-in
What to do
Shopping
Working away
5 meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
Built in 1992
Full-service spa
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible restaurant
Wheelchairs available on site
Stair-free path to entrance
Room amenities
Be entertained
23-inch LED TV
Digital TV channels
Pay movies
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Alarm clock
What to enjoy
In-room massage
Individually furnished
Freshen up
Private bathroom
Shower/tub combination
Rainfall showerhead
Electronic bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor public bath (no minerals). The ryokan bathing area is open from 3:00 PM to midnight.
Dining
Mandarincourt - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
GRILL TABLE with SKY BAR - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
TEPPAN ZENSOU - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2500 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Self parking costs JPY 1000 per night
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Also known as
Crown Kobe
Crown Palais
Crown Palais Hotel
Crown Palais Kobe
Hotel Crown Palais
Hotel Crown Palais Kobe
Kobe Crown
Hotel Crown Palais Kobe Kobe
Hotel Crown Palais Kobe Hotel
Hotel Crown Palais Kobe Hotel Kobe
Frequently asked questions
Does Hotel Crown Palais Kobe offer free cancellation for a full refund?
Yes, Hotel Crown Palais Kobe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Crown Palais Kobe?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Crown Palais Kobe?
Yes. Self parking costs JPY 1000 per night. Parking spots may be limited.
What are the check-in and check-out times at Hotel Crown Palais Kobe?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Crown Palais Kobe and nearby?
Hotel Crown Palais Kobe has a spa.
Are there restaurants at or near Hotel Crown Palais Kobe?
Yes, there are 3 onsite restaurants, featuring Chinese cuisine.
What's the area around Hotel Crown Palais Kobe like?
Hotel Crown Palais Kobe is in Kobe City Centre, a short 8-minute walk from Nishimotomachi Station and 4 minutes' walk from Kobe Harborland.
Hotel Crown Palais Kobe Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 13, 2024
Masanori
Masanori, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 28, 2024
The most amazing time…
We stayed for a wedding, everyone was superb and looked after us so well. We cant thank everyone enough for an amazing stay.
Simon
Simon, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 25, 2024
Atsuko
Atsuko, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 24, 2024
Rosa
Rosa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 23, 2024
Sangeeta
Sangeeta, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jun 2, 2024
Nice quiet hotel near shopping and boardwalk.
Christopher
Christopher, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 14, 2024
Bed was small for two adults to share
Michael
Michael, 3-night trip with friends
Verified Expedia guest review
8/10 Very Good
Jan 7, 2024
Ronghui
Ronghui, 1-night family trip
Verified Expedia guest review
6/10 Good
Dec 27, 2023
Need outlet or USB charger around night table.
I had to move headboard to connect extension outlet.
Yoshiaki
Yoshiaki, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 18, 2023
Perfect location , on harbor land , very close to station .
Jose
Jose, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 10, 2023
Bill
Bill, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 12, 2023
TARIKUL
TARIKUL, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 31, 2023
The hotel is very close to the subway station and very convenient to take the subway trains. The room looks nice and clean.
Tuan
Tuan, 1-night romance trip
Verified Expedia guest review
4/10 Fair
Jun 2, 2023
Cleaning is very poor and unhygienic
From the outside it looks impressive and classy. I wouldn’t stay again and will report back to hotels com that I booked through about my concerns
Verified traveler
2-night trip
Verified Hotels.com guest review
4/10 Fair
May 30, 2023
If you like modern amenities like Wi-Fi, an outlet by your bed, and unstained carpets, this is not the place for you.
Corey
Corey, 1-night trip
Verified Expedia guest review
6/10 Good
Apr 20, 2023
Badly stained carpet in need of a shampoo
I A
I A, 5-night trip
Verified Hotels.com guest review
4/10 Fair
Dec 30, 2022
Very outdated and overpriced. I needed to change my reservation to a day later and the charge was tripled! Beds and pillows were very uncomfortable. Room was way too hot with no way to lower the temperature. The location however was excellent.
John
Verified Expedia guest review
10/10 Exceptional
Dec 24, 2022
Excellent location! High CP value.
Recommended!
Chih Hung
Verified Expedia guest review
10/10 Exceptional
Oct 21, 2022
ISABEL
ISABEL, 1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 19, 2022
👍
Martauli
Martauli, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 4, 2022
By far the best hotel I have stayed in Japan. Excellent customer service excellent hotel accommodations. Thank you so much. I will stay there again in the near future thanks!
DENNIS FERNANDEZ
DENNIS FERNANDEZ, 2-night romance trip
Verified Expedia guest review
4/10 Fair
Jun 30, 2022
Alan
Alan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 23, 2022
Franky
Franky, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 17, 2021
Mariafegagate
Mariafegagate, 1-night trip
Verified Expedia guest review
6/10 Good
Feb 22, 2020
I was glad the hotel stuff upgraded my room, but unfortunately the bathroom had a problem.
However the hotel stuff solve the problem quickly.