Candeo Hotels Nagasaki Shinchi Chinatown

3.0 star property
Hotel with spa, near Nagasaki Dejima

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candeo Hotels Nagasaki Shinchi Chinatown

Public bath
Exterior
Public bath
Building design
Blackout drapes, free WiFi, bed sheets
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
    Spa
  • Parking available
    Parking available
  • Non-smoking
    Non-smoking
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Breakfast available
  • 24-hour front desk
  • Vending machine
Feel at home
  • Children stay free
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)
  • Flat-panel TV

Room options

Available filters for rooms
Showing 7 of 7 rooms

Superior Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Toilet with electronic bidet
Hair dryer
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

Corner Twin Room with Sofa Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Hair dryer
Shower/tub combination
Bidet
  • 21 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Corner Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
Electric kettle
  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
Shower/tub combination
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Queen Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
Shower/tub combination
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
Shower/tub combination
  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds

Twin Room with Sofa Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Bidet
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Map
Dozamachi 3-12, Nagasaki, Nagasaki, 850-0841

What's nearby

  • Nagasaki Dejima - 2 min walk - 0.2 km
  • Hamanomachi Arcade - 3 min walk - 0.3 km
  • Glover Garden - 15 min walk - 1.3 km
  • Oura Church - 16 min walk - 1.4 km
  • Nagasaki Atomic Bomb Museum - 4 min drive - 3.9 km

Getting around

  • Nagasaki Airport (NGS) - 36 min drive
  • Amakusa Airport (AXJ) - 137 min drive
  • Urakami station - 9 min drive
  • Nagasaki Station - 20 min walk
  • Ōmura-Sharyokichi Station - 27 min drive

Restaurants

  • ‪岩崎本舗西浜町店 - ‬1 min walk
  • ‪餃子の王将浜の町店 - ‬3 min walk
  • ‪西湖 - ‬2 min walk
  • ‪楊家菜房翠獅庭 - ‬2 min walk
  • ‪福寿 - ‬1 min walk

About this property

Candeo Hotels Nagasaki Shinchi Chinatown

Candeo Hotels Nagasaki Shinchi Chinatown is a great choice for a stay in Nagasaki. Fellow travelers like the helpful staff and overall property condition.

Languages

English, Japanese, Korean

At a glance

Hotel size

  • 207 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk

Facilities

  • Full-service spa

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax will be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2530 per person

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.

Also known as

Candeo Hotels Nagasaki Shinchi Chinatown Hotel
Candeo Hotels Nagasaki Shinchi Chinatown Nagasaki
Candeo Hotels Nagasaki Shinchi Chinatown Hotel Nagasaki

Frequently asked questions

Are pets allowed at Candeo Hotels Nagasaki Shinchi Chinatown?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Candeo Hotels Nagasaki Shinchi Chinatown?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Candeo Hotels Nagasaki Shinchi Chinatown?
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is 11:00 AM.
What is there to do at Candeo Hotels Nagasaki Shinchi Chinatown and nearby?
Candeo Hotels Nagasaki Shinchi Chinatown has a spa.
What's the area around Candeo Hotels Nagasaki Shinchi Chinatown like?
Candeo Hotels Nagasaki Shinchi Chinatown is a short 2-minute walk from Nagasaki Dejima and 3 minutes' walk from Hamanomachi Arcade.

Candeo Hotels Nagasaki Shinchi Chinatown Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very Good

Great location
roy, 3-night trip
Verified Hotels.com guest review

6/10 Good

Brice, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Candeo Can Do!!
Candeo was clean, staff and services were great and super comfortable. Great location adjacent to Chinatown, not too far from Nagasaki train station. Sauna and Onsen-like heated pools on the roof were perfect for starting and/or ending your day. The price was insane! I would have expected to pay much more for the quality.
Vicky, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Budimka, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location. Walking distance to the tram and the Main Street. Parking is a bit confusing, need to use the parking lot next to the hotel, not at the hotel building. Then ask the front desk for a discounted parking tickets for the specific parking lot. Little bit complicated.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Conveniently located just within walking distance (200M or less from the shopping district and Chinatown) . Nice hotel situated conveniently. Carpark is just beside. 1200 Yen parking a night.
Leong, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The Candeo Hotel in China Town Nagasaki was one of the best hotel experiences my husband and I ever had. The hotel is clean and was so quiet, I thought we were the only guests there, but in fact there were so many! I know because evening when we returned to our hotel room, there would be a silk bag filled with new towels, silk pajamas and house slippers, and fresh bottles of water hanging on the door knobs of all the checked-in guests on our floor...and there were many many bags, but the rooms are so quiet, you would never have known! The front guest staff are so kind and helpful and polite, assisting with the tiniest of requests with the most attentive warm care and concern. One of the front desk angels asked if we wanted her to call us a taxi to take us to the airport, which she did. But when the taxi arrived and seemed to go pass the hotel entrance, the hotel staff ran out of the hotel in her uniform and high heels to chase down the taxi for us!! She apologized for the taxi, smiled, bowed many times to us and thanked us for our patience and understanding!! These people are the sweetest, kindest, most respectful hotel staff you will ever meet! Do yourselves a favor and book your stay at the Candeo. You will not regret any part of your decision, and it will add so much peace, pampering, and enjoyment to your trip! Thank you, Candeo angels for the best hotel experience of our lives! Much aloha, Mark & Rochelle Alo - Maui, Hawaii
Mark, 4-night romance trip
Verified Expedia guest review

6/10 Good

Deepesh, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and friendly staff. Recommend 10/10.
Quinn, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent breakfast buffet. Kind staff. Wonderful Japanese relaxation spa.
Steven, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The Candeo Hotel is the best option if you want to stay near the Chinatown area of Nagasaki. The bus stop is about 3-4 min from the hotel, and you can easily move to other city points. The staff was kind and helped us during the check-in process. The room was really nice and comfortable, suitable for a three-person group. It might be crowded if you are traveling with huge luggage. The hot spring was really cool and had an excellent sauna. However, there were few lockers available.
Marco Antonio, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Daniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jack, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

We stayed here for one night and the staff was amazing. For us the location was great as it was very close to my daughter’s apartment.
Heather, 1-night family trip
Verified Expedia guest review

2/10 Poor

Racism at Candeo towards Americans! If you are American or look like you could be, it would be in your best interest to stop and read this review. I am a platinum member with Expedia and this is the first time in 20 years that I have written a bad review. I booked a hotel room for over a week at this hotel. The OWNER, at least she claimed she was, showed an obvious and deliberate prejudice towards me when all I asked was to please ask the neighbors to not yell at 1am in the morning. For 4 nights I went up and spoke to her, and for four nights she laughed and handed me the phone number to the police, the proceeded to ignore me. When I cancelled the rest of my nights at the hotel and lost my money, she smiled and watched while I left. Insult to injury! I contacted Candeo corporate offices via email 5 times, in hopes for some understanding to what took place at this one hotel and this lady calling herself the OWNER. It’s been 2 weeks and nobody had replied back. Because they did not reply back, I am assuming that they were okay with her treatment of foreigners that were not Asian. Racism should not be experienced ever, I hope that this spares future travelers the experience I had.
Verified Expedia guest review

10/10 Exceptional

Jesse, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great stay in Nagasaki
We absolutely loved everything about our stay here. The room was very large for Japan. It was very comfortable and we loved the extra sofa seating area. The location is great; so much more fun than staying near the train station. Outdoor spa was fabulous!
Cynthia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and easy to find. Access to local transportation was easy.
Myka, 1-night family trip
Verified Expedia guest review

8/10 Very Good

The only bad point was that it advertises 4 people max per room. Ot is not truth. It only fits comfortably 3. The last bed next to the window which leaks so it is cold to sleep there. I have 2 horrible sleep nights. My two children and wife in the king size bed. No space there for me nor in the floor. They are small rooms.
andres, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

John, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Must try hotel
Hotel is new n modern, the room design is cozy n comfortable even w/o view. The reception desk is located at higher floor with great view n brillant nature light. even only sitting there, can enjoy so much. Roof top onsen is fantastic, must try. I n my husband enjoyed so much. Of course, sometimes a lot of ppl. Location is just right to china town.
Michelle, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Away from the buzz - quiet but cozy
The onzen was great and it was convenient to get to all major tourists attractions using the tram (Sevice #1) which was on a parallel street to the hotel. Chinatown was at the doorstep - turn right (though not exciting at all) and there were many shops nearby too - turn left.
Nick, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved Candeo. Excellent service.
arthur, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

This hotel is the best one so far in Kyushu trip.
Kunio, 2-night trip
Verified Expedia guest review