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Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

4.5 star property
Beachfront resort with spa, near International Market Place

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

Beach/ocean view
Beach/ocean view
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Outdoor pool, cabanas (surcharge), pool umbrellas

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Spa
    Spa
  • Electric vehicle charging point
    Electric vehicle charging point
  • Connecting rooms available
    Connecting rooms available
  • Parking available
    Parking available
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and beach bar
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Valet parking
  • Pool bar
  • Coffee shop/cafe
  • Massage/treatment rooms
Feel at home
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The price is ₩413,906
₩557,516 total
includes taxes & fees
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Room

Room | Premium bedding, pillowtop beds, in-room safe, desk

Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, 2 Double Beds, Oceanfront

Room, 2 Double Beds, Oceanfront | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Oceanfront

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony, Tower

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Balcony, Tower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony, Tower

Room, 1 King Bed, Balcony, Tower | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Balcony, Tower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Tower

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Balcony, Tower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony, Tower

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Balcony, Tower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, City View

Premium bedding, pillowtop beds, in-room safe, desk

Room, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony, Tower

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Balcony, Tower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony, City View (Tower)

Room, 1 King Bed, Balcony, City View (Tower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Balcony, City View (Tower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony, Tower

Room, 2 Double Beds, Balcony, Tower | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Balcony, Tower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony, Tower

Room, 1 King Bed, Balcony, Tower | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Balcony, Tower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 32 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Roll-in Shower, City View (Mobility/Hearing Access, No Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Room, Roll-in Shower, City View (Mobility/Hearing Access, No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 25.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Oceanfront (Mobility/Hearing Access, Diamond Wing)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Roll-in Shower, Oceanfront (Mobility/Hearing Access, Diamond Wing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 25.0 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View (Historic Banyon, No Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Ocean View (Historic Banyon, No Balcony)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom, Ocean View, Tower (No Balcony)

Studio Suite, 1 Bedroom, Ocean View, Tower (No Balcony) | Living room | Flat-screen TV, video-game console, pay movies

Studio Suite, 1 Bedroom, Ocean View, Tower (No Balcony)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 73 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View, Tower (No Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Ocean View, Tower (No Balcony)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 73 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Roll-in Shower (Mobility/Hearing Access, Historic Ban)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room

Room | Premium bedding, pillowtop beds, in-room safe, desk

Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About the neighborhood

Map
2365 Kalakaua Avenue, Honolulu, HI, 96815

What's nearby

  • International Market Place - 2 min walk
  • Waikiki Beach - 3 min walk
  • Royal Hawaiian Center - 6 min walk
  • Waikiki Beach Walk - 7 min walk
  • Honolulu Zoo - 12 min walk

Getting around

  • Daniel K. Inouye Intl. Airport (HNL) - 29 min drive
  • Kapolei, HI (JRF-Kalaeloa) - 48 min drive
  • Hālaulani / Leeward Community College Station - 24 min drive
  • Keone‘ae / University of Hawaii - West Oahu Station - 30 min drive

Restaurants

  • ‪Kona Coffee Purveyors | b.patisserie - ‬3 min walk
  • ‪Duke's Waikiki - ‬2 min walk
  • ‪Skybox Taphouse - ‬3 min walk
  • ‪Maui Brewing Co. Waikiki - ‬3 min walk
  • ‪Shorefyre International Marketplace - ‬3 min walk

About this property

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

At Moana Surfrider, A Westin Resort & Spa, Waikiki Beach, you can spend time at the beach sipping drinks, plus you'll be just steps from International Market Place. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Beachhouse at the Moana, one of 5 restaurants, offers a beachfront location and serves dinner. A poolside bar, a fitness center, and a sauna are other highlights at this historic resort. Fellow travelers love the helpful staff and beach location.

Languages

English, Japanese

At a glance

Hotel size

  • 791 units
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Parking

  • Secured covered onsite valet parking (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 5 restaurants
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Snorkeling
  • Shopping
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • 24-hour business center
  • 7 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 1901
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Thin carpet in room

Room amenities

Be entertained

  • Video-game console
  • Flat-screen television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Moana Lani Spa has 3 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Beachhouse at the Moana - This beachfront restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Veranda at the Beachhouse - This beachfront restaurant serves breakfast, brunch, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Surfrider Cafe - This restaurant serves light fare only. Open daily.
The Beach Bar - This beachfront restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Vintage 1901 - This restaurant serves dinner and light fare. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 49.55 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness/yoga classes
    • Internet access (may be limited)

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 10 to 40 per person

Renovations and closures

The property will be renovating from September 30 2024 to July 31 2025 (completion date subject to change). The following areas are affected:
  • Lobby
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for USD 120.0 per night

Parking

  • Covered valet parking costs USD 65 per day with in/out privileges
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
State tax ID - GE-069-973-6064-01
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Moana
Moana Surfrider
Moana Surfrider Westin
Moana Surfrider Westin Honolulu
Moana Surfrider Westin Waikiki Beach
Moana Surfrider Westin Resort Honolulu
Surfrider
Surfrider Moana
Moana Surfrider Westin Resort Waikiki Beach
Moana Surfrider, a Westin Hotel Honolulu
Moana Surfrider, A Westin Resort & Spa Hawaii/Honolulu
Moana Surfrider, a Westin Resort And Spa
Westin Honolulu
Moana Surfrider Westin Resort
a Westin Resort And Spa
Honolulu Westin
Westin Moana Surfrider
a Westin Hotel Honolulu
Moana Surfrider Westin Resort
Westin Honolulu
Moana Surfrider
A Westin Resort & Spa
Waikiki Beach Hawaii/Honolulu
Moana Surfrider A Westin Resort Spa Waikiki Beach
Moana Surfrider A Westin Resort Spa
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Resort
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Honolulu

Frequently asked questions

Does Moana Surfrider, A Westin Resort & Spa, Waikiki Beach offer free cancellation for a full refund?
Yes, Moana Surfrider, A Westin Resort & Spa, Waikiki Beach does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Yes, there's an outdoor pool.
Are pets allowed at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Sorry, pets aren't allowed.
Is parking offered on site at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Yes. Valet parking costs USD 65 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out is available.
What is there to do at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach and nearby?
Have fun during the warmer months with activities such as snorkeling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Moana Surfrider, A Westin Resort & Spa, Waikiki Beach also has a sauna and a fitness center, as well as a garden.
Are there restaurants at or near Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Yes, there are 5 onsite restaurants, featuring alfresco dining and ocean views.
What's the area around Moana Surfrider, A Westin Resort & Spa, Waikiki Beach like?
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach is located on the waterfront in Waikiki, a short 2-minute walk from International Market Place and 3 minutes' walk from Waikiki Beach. Travelers say the area is walkable and good for shopping.

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Nick, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Arnolfo, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very chill, awesome.
Awesome very chill would stay again
John, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel
Beautiful hotel and view from room stunning. Downside is the size of room specifically the bathroom very small for the cost of stay. No room to put out toiletries in there. There were also weddings which some were a little noisy going into the night. Overall enjoyed our stay.
Gae, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

tri tue, 8-night trip
Verified Hotels.com guest review

8/10 Very Good

Francois, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Outstanding
Amazing hotel! We were able to stay in the banyan wing in a room overlooking the courtyard. Absolutely the way to go. Most convenient is the taxis waiting at the entrance, allowing older visitors to get around easily. Hope to come back and stay here again.
Gregory, 7-night family trip
Verified Hotels.com guest review

6/10 Good

Maher, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Moana Surfrider, Waikiki – Big disappointment! We were shocked by our stay here. First off, no one warned us that the hotel is under construction. The balconies? Locked and unusable, with no way to get fresh air or dry swimwear. This is supposedly because one of their balconies collapsed in January. How is this place even allowed to operate? The beds were awful—completely worn out. After just two nights, we both had neck pain. The rooms are also in serious need of an update. And good luck finding a spot by the pool or beach—everything’s always full. To top it all off, they charge $65 for parking and another $50 daily resort fee. This place is just taking advantage of guests without delivering any real value. There are so many better options on Waikiki. Avoid this one!
7-night trip
Verified Hotels.com guest review

6/10 Good

Room was really old and outdated. Bad design, you want guests to hang clothes inside the bathroom? Basically inaccessible if bathroom is occupied. Plumbing was weak and inconsistent. Bathroom was old and outdated. Too much space that was not utilized properly, no rest area except for the writing desk / chair and a single sofa chair. Holiday inn express has better rooms imo. It was dreadful to go back to our room. Housekeeping only work if tipped. I tried a day without tip and a day with tip. The day without tip all the used napkins, candy wrappers and old coffee cups were all left at their original place. The day I left a tip everything was extra tidy, though nothing was wiped down still and the bed covers and sheets left on the chair was untouched Is that the norm? I normally stay at the hilton grand village or Hyatt centric for business and never experienced this type of negligence. Why provide housekeeping if you only make the bed, restock water/ towels and remove trash. It's like a 10 minute per room cleaning max. Is this type of unacceptable work ethics related to the ongoing protests? Well if this is the type of work that's being conducted, I don't see why anyone would give these ppl a raise. Moana surfrider itself if beautiful and convenient for tourists in general, but the room that I stayed in (one of the towers) would prevent me from stepping in here again. Possible for dinner but not to stay overnight. Not to mention valet is $70/night. Dont drive.
Kevin, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Have stayed at the Royal Hawaiian multiple times and thought to try another historical hotel. That was not a great decision. The hotel feels like it wants to be a 5 star hotel, but gives off a 99cent store vibe with how loud and crowded everything is. Also, somehow, valet made me feel bad every time I needed my care. Also, the wedding venue is below a bunch of rooms with music blasting until 10pm.
Nikolaas, 8-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Love at 1st stay
We LOVED the hotel and the concierge services were amazing. We had a wonderful time and enjoyed all of the amenities of the Westin Hotel.
REBECCA, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Justin, 2-night trip
Verified Hotels.com guest review

6/10 Good

Needs a new pool
The hotel is historic and the lobby is beautiful. The rooms are nice and the beds are comfortable. My complaint is the pool area is so small and rundown. There are not nearly enough chairs and umbrellas for the guests. We had to wake up at 6:30 to get a chair for the day. The beach did not disappoint but it’s very expensive to rent beach chairs so be prepared.
Kate, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kosuke, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Janine, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Theresa, 8-night trip
Verified Hotels.com guest review

8/10 Very Good

Michael, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Worth it
Loved everything about this place except location. It was so crowded it get like I was on the vegas strip. The beach was packed and not relaxing.
Jeni, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Renee, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The customer service at the hotel were so great. They were very understanding of the situation when we arrived and made our stay as comfortable as they could. The location of the hotel was extremely central to the city centre with most thing within walking distance. Some tour buses did not pick us up outside the hotel, however, the tour pick up point was no more than a 5min walk away. As the hotel was in the centre of the city, it can be quite loud but this is manageable.
Diane, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
Rooms clean, the breakfast buffet was delicious and they had tons of food to choose from. The staff super friendly always had a smile on their faces. Location was perfect just by the water. I will definitely stay there in the future. Recommend the Veranda tea time.
Gilma, 7-night family trip
Verified Hotels.com guest review

2/10 Poor

Worst hotel experience of my life! Pictures online are deceiving. Very small room, no outlets in the bathroom and not one USB in the entire room! Old and dated. Loud! Street noise and loud music in the lobby that we could hear in our room on the 5th floor. Not everyone who stays in a hotel is on vacation. Some of us are traveling for work and need to sleep.
Teresa, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Dream Stay
Amazing experience. Amazing location. Very historic resort.
David, 2-night trip
Verified Hotels.com guest review