When visiting Muhoza, Urugano Virunga Palace is a great choice to consider. Guests indulge in massages, then grab a bite to eat at the restaurant. A bar/lounge, a snack bar/deli, and free bike rentals are other highlights.
Languages
English, French, Swahili
At a glance
Hotel size
6 rooms
Arriving/Leaving
Check-in start time: noon; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets stay free (dogs only)
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Snack bar/deli
What to do
Mountain biking
Ecotours nearby
Hiking/biking trails nearby
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Free bicycle rentals
Facilities
Safe-deposit box at front desk
Garden
Terrace
Mosquito nets
Accessibility
Wheelchair accessible
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Sign language-capable staff
Wheelchairs available on site
Lowered locks/deadbolt
Low-height counter/sink
Low-height desk
Low-height bed
Grab bar near toilet
Accessible bathtub
Wheelchair-width doorways
Room amenities
Home comfort
Heating
Slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Bathtub or shower
Bidet
Hair dryer
Towels
Stay connected
Free WiFi
Electrical adapters/chargers
Food and drink
Cookware, dishes, and utensils
More
Daily housekeeping
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Renovations and closures
This property is closed from August 22 2023 to August 20 2025 (dates subject to change).
Policies
This property does not have elevators.
This property accepts cash.
Also known as
Urugano Virunga Palace Muhoza
Urugano Virunga Palace Guesthouse
Urugano Virunga Palace Guesthouse Muhoza
Frequently asked questions
Is Urugano Virunga Palace currently open?
This property is closed from August 22 2023 to August 20 2025 (dates subject to change).
Does Urugano Virunga Palace offer free cancellation for a full refund?
Yes, Urugano Virunga Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Urugano Virunga Palace?
Yes, dogs stay free.
Is parking offered on site at Urugano Virunga Palace?
Yes, there's free self parking.
Is airport shuttle service offered by Urugano Virunga Palace?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Urugano Virunga Palace?
Check-in start time: noon; Check-in end time: 11:30 PM. Check-out time is 10:00 AM.
What is there to do at Urugano Virunga Palace and nearby?
Have fun with onsite activities like mountain biking and hiking. Additional recreation nearby includes spelunking and ecotours. Urugano Virunga Palace also has a garden.
Are there restaurants at or near Urugano Virunga Palace?
Yes, there's an onsite restaurant.
Urugano Virunga Palace Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
10/10
Staff & service
8.0/10
Amenities
9.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10 Very Good
Aug 9, 2023
For the price, it was a very pleasant stay. Clean and comfortable, and I felt safe. The chef was excellent.
Karalyn
Karalyn, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 22, 2023
We appreciated very much the calm and comfort of the house and the room. It's calm, comfortable and very clean.