In the heart of Frankfurt, Mercure Hotel Kaiserhof Frankfurt City Center offers a modern retreat with shopping on site and car rentals available. Stay active at the gym or unwind with a drink at the bar, all while enjoying free in-room WiFi. Bike rentals are also an option for exploring nearby Main Tower and Alte Oper.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Bar
Parking available
Gym
Laundry facilities
Air conditioning
24/7 front desk
Main amenities (12)
Daily housekeeping
Breakfast available
Fitness center
Self parking
Bar/lounge
Room service
Business center
8 meeting rooms
Meeting rooms
24-hour front desk
Car rentals on site
Computer station
For families (6)
Children stay free
Free cribs/infant beds
Private bathroom
Television
Daily housekeeping
Laundry facilities
The current price is ₩116,099
₩116,099
₩130,212 total
includes taxes & fees
Mar 13 - Mar 14
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Superior Double Room, 1 Double Bed
Superior Double Room, 1 Double Bed
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
24 sq m
Sleeps 2
1 Double Bed
View all photos for Privilege, Suite, 1 Double Bed
Privilege, Suite, 1 Double Bed
Highlights
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2014
49 sq m
City view
Sleeps 3
1 Double Bed
View all photos for Standard Room, 2 Twin Beds
Standard Room, 2 Twin Beds
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
20 sq m
City view
Sleeps 2
2 Twin Beds
View all photos for Privilege, Twin Room, Multiple Beds
Privilege, Twin Room, Multiple Beds
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
28 sq m
Sleeps 2
2 Twin Beds and 1 Double Sofa Bed
View all photos for Superior Room, 2 Twin Beds
Superior Room, 2 Twin Beds
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
24 sq m
Sleeps 2
2 Twin Beds
View all photos for Standard Double Room, 1 Double Bed
Frankfurt (ZRB-Frankfurt Central Train Station) - 3 min walk
Frankfurt Central Station (tief) - 3 min walk
Frankfurt (Main) Central Station - 8 min walk
Central Station Tram Stop - 3 min walk
Weserstraße-Münchener Straße Tram Stop - 3 min walk
Münchener Straß/ Frankfurt Central Tram Stop - 3 min walk
Restaurants
Der Fette Bulle - 1 min walk
Starbucks - 1 min walk
Mosel-Eck - 2 min walk
Kakadu - 1 min walk
eatDOORI - 1 min walk
About this property
Mercure Hotel Kaiserhof Frankfurt City Center
Mercure Hotel Kaiserhof Frankfurt City Center offers a great location, putting you within a 15-minute walk of Frankfurt Christmas Market and Alte Oper. You can visit the fitness center for a workout or unwind with a drink at the bar/lounge. Also, Römerberg and Frankfurt Trade Fair are within a 15-minute walk. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Central Station Tram Stop is 3 minutes and Weserstraße-Münchener Straße Tram Stop is 3 minutes.
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Express check-in/out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 22 per day)
Onsite parking limited
Height restrictions apply for onsite parking
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Bar/lounge
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Shopping
Bicycle rentals nearby
Golfing nearby
Working away
Business center
8 meeting rooms
Computer station
Conference space (3229 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
1 building/tower
Built in 1980
Safe-deposit box at front desk
Television in common areas
Fitness center
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Room amenities
Be entertained
Tablet computer
42-inch flat-screen TV
Satellite TV channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Bathtub or shower
Rainfall showerhead
Electronic bidet
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free weekday newspapers
Free WiFi
Free long-distance and local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Special features
Dining
Executive Lounge - Onsite bar. Happy hour is offered.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 23 per person
Parking
Self parking costs EUR 22 per day
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number DE277083211
Also known as
Kaiserhof Frankfurt City Center
Mercure Hotel Frankfurt City Center
Mercure Hotel Kaiserhof
Mercure Hotel Kaiserhof Frankfurt City Center
Mercure Kaiserhof
Mercure Kaiserhof Frankfurt City Center
Mercure Hotel Kaiserhof Frankfurt City Frankfurt
Mercure Hotel Kaiserhof Frankfurt City Center Hotel
Mercure Hotel Kaiserhof Frankfurt City Center Frankfurt
Mercure Hotel Kaiserhof Frankfurt City Center Hotel Frankfurt
Frequently asked questions
Does Mercure Hotel Kaiserhof Frankfurt City Center offer free cancellation for a full refund?
Yes, Mercure Hotel Kaiserhof Frankfurt City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Hotel Kaiserhof Frankfurt City Center?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Hotel Kaiserhof Frankfurt City Center?
Yes. Self parking costs EUR 22 per day. Parking spots may be limited.
What are the check-in and check-out times at Mercure Hotel Kaiserhof Frankfurt City Center?
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Mercure Hotel Kaiserhof Frankfurt City Center?
No, this hotel doesn't have a casino, but Casino Bad Homburg (17-min drive) is nearby.
What is there to do at Mercure Hotel Kaiserhof Frankfurt City Center and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Mercure Hotel Kaiserhof Frankfurt City Center also has a fitness center.
What's the area around Mercure Hotel Kaiserhof Frankfurt City Center like?
Mercure Hotel Kaiserhof Frankfurt City Center is in Innenstadt 1, a short 3-minute walk from Central Station Tram Stop and 14 minutes' walk from Frankfurt Christmas Market.
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Mercure Hotel Kaiserhof Frankfurt City Center Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
8.4/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 5, 2024
Beautiful hotel. The infused water was delicious!
Denise
Denise, 1-night trip
10/10 Exceptional
Nov 19, 2024
Perfect!!!!
Very nice, renovated, wonderful hotel near train station!!! Very clean, staffs are friendly and helpful. I would stay again!!
Verified traveler
1-night trip
10/10 Exceptional
Aug 12, 2024
Conveniently located very close to the train station, this is a comfortable and quiet hotel with friendly staff.
Thomas
Thomas, 1-night trip
10/10 Exceptional
Jul 29, 2024
Just a nice place good facilities
Damandeep
Damandeep, 3-night trip
8/10 Very good
Sep 6, 2024
Great Hotel , but dangerous area
Derek
Derek, 2-night trip
10/10 Exceptional
Oct 11, 2023
Great location for visiting Frankfurt.
Tracey Patricia Ruby
Tracey Patricia Ruby, 3-night trip
10/10 Exceptional
May 31, 2024
Great hotel. Easy walk from train Station
Julie
Julie, 2-night trip
10/10 Exceptional
Aug 19, 2023
Everything about the hotel was excellent.
Roman
Roman, 3-night trip
10/10 Exceptional
Jul 16, 2024
Property was great and in perfect location near train station. The immediate area is a bit sketch but being able to stay near the station was a must. Room was quite nice for the price.
Michael
Michael, 1-night trip
10/10 Exceptional
Mar 27, 2024
I had a very good stay in this hotel. All the staffs of the front desk were very helpful and extremely friendly.
Hong Jian
Hong Jian, 4-night trip
8/10 Very good
Sep 29, 2024
Great property, pity about the riskiness surrounding it.
Hugo
Hugo, 2-night trip
10/10 Exceptional
Apr 14, 2024
I loved the view from the 7th floor and my family loved the breakfast. The staff was welcoming and helpful
Gerard
Gerard, 1-night trip
10/10 Exceptional
Jul 22, 2024
Quiet, clean, spacious with good air conditioning. Staff was friendly and helpful. Very convenient to the train station and situated nicely for a pleasant walk along the river to Romer Platz and elsewhere. Looking forward to staying here again before flying home.
Thomas
Thomas, 1-night trip
10/10 Exceptional
May 29, 2024
The front desk manager and staffs were very friendly. They always gave me what I wanted. I will stay there again.
Hong Jian
Hong Jian, 4-night trip
10/10 Exceptional
Jun 20, 2024
Comfortable stay
People were good.
Got a very good service with a smile.
Breakfast spread was good
PERVEZ
PERVEZ, 8-night trip
6/10 Good
Nov 17, 2024
Terrible street
The local area was full of homeless persons and frequent drug users. Not suitable for everyone.
Rob
Rob, 3-night trip
8/10 Very good
Jul 29, 2024
Bed was very comfortable. But there wasn’t any toothpaste and brush in the bathroom. You need to bring it with you.
Room was very clean and the hotel was just next to the main train station. Perfect location. Very clean hotel. Pleasure with stay.
simge
simge, 1-night trip
10/10 Exceptional
Oct 9, 2024
I have been staying at this Mercure Hotel for at least the last 12 years. If I was not satisfied I would not keep returning.
Richard
Richard, 20-night trip
8/10 Very good
Jul 23, 2022
Extremely convenient, but a bit dirty and noisy outside. Hotel itself was lovely, and great breakfast!
Renato
Renato, 2-night trip
10/10 Exceptional
Oct 8, 2022
Its well located!!! 150 meters away from the main train station, also to the subway, if you stay for business this is the hotel
Irving
Irving, 4-night trip
8/10 Very good
Aug 26, 2023
Good stay
Good stay. Area around the train station is entertaining and diverse if a bit messy.
Gavin
Gavin, 1-night trip
10/10 Exceptional
Oct 28, 2024
Great location walking distance from the HbF (main train station). My hotel room #310 was comfortable and clean and nicely decorated. It also had a refrigerator, water cooker, and a coffee pot (that I could not get to function). I also could not find the light switch for the desk lamp and the ceiling light - I tried all light switches, and they did not turn on. I also could not figure out how to use the wall mounted "do not disturb" light. The hotel overall seemed well cared for and clean and safe. I would gladly stay here again.
Wendy
Wendy, 2-night trip
8/10 Very good
Jun 16, 2023
The Hotel staff were very friendly and courteous. Rooms were very clean. The location close to the main train station was very convenient. Unfortunately, this area was populated with many homeless people and vagrant trouble-makers.
Jay
Jay, 1-night trip
8/10 Very good
Jun 16, 2023
Room was clean and staff very courteous. Good location to the Central train station. Only downside was the area being close to the train station attracted a lot of homeless and vagrant people. They were constantly asking for money.
Jay
Jay, 2-night trip
10/10 Exceptional
Mar 27, 2024
My room 704 has bathtub so I can take hot bath everyday.
The front desk clerks are extremely friendly. All of them are knowledgeable about how to use the computer to help hotel guests to check in their flights and get boarding pass from the computer.